News

Kim Basile named new CIO of Kyndryl

The company’s VP of IT Strategy and Transformation will replace Michael Bradshaw, with a goal of further developing Kyndryl’s tech foundation and driving continuous improvement.

By Francisca Domínguez Zubicoa

Jul 17, 2024 2 mins

Managed IT Services Technology Industry

Atos locks in $1.8 billion to fund restructuring plan

Deal reached between IT services firm, banks and group of bondholders still needs to be approved by France’s top commercial court.

By Paul Barker

Jul 16, 2024 4 mins

IT Consulting Services Managed IT Services

Patagonia lawsuit raises thorny GenAI data issues

The easy advice for CIOs is to disclose precisely what information is being collected and how it is being used. The problem: with GenAI, it’s sometimes not clear.

By Evan Schuman

Jul 16, 2024 6 mins

Artificial Intelligence Data Privacy Legal

China leads world in genAI use — US in genAI maturity

As the two nations fight to be leaders in the emerging technology, IT decision-makers are struggling to find out how AI fits into their business strategy, according to a recent report.

By Elizabeth Montalbano

Jul 16, 2024 5 mins

Generative AI IT Strategy

The CIO role today: Change agents need only apply

CIOs have earned the right to be agents of change and leaders of business transformation for their organizations. All that’s left is the hard work of capitalizing on it.

By Grant Gross

Jul 16, 2024 8 mins

CIO Change Management Digital Transformation

Microsoft Recall: Everything IT can get wrong about AI in a single feature

Microsoft Recall may be built with artificial intelligence, but its building lacked judgment and wisdom — two things CIOs and IT teams must impart to get AI right.

By Bob Lewis

Jul 16, 2024 6 mins

Artificial Intelligence Risk Management

ESG reporting: Carbon in the cloud

Cloud computing emissions carries complexity for companies concerned about their sustainability profiles. While IT organizations don’t need to include public cloud use in their ESG reporting, they may choose to do so. And even if they don&rsquo

By Dr. Ron Babin, IDC adjunct research advisor

Jul 16, 2024 6 mins

Cloud Computing

What is transformational leadership? A model for motivating innovation

The transformational leadership style inspires workers to embrace change by fostering a company culture of accountability, ownership, and workplace autonomy.

By Sarah K. White

Jul 15, 2024 11 mins

IT Leadership

IFS acquires EmpowerMX to bolster its aviation sector offering

IFS will offer its AI capabilities to users of EmpowerMX’s aircraft maintenance, repair, and operations (MRO) management software.

By Anirban Ghoshal

Jul 12, 2024 3 mins

ERP Systems Enterprise Applications Mergers and Acquisitions

US lawmakers raise a red flag over Microsoft’s $1.5B investment in G42

The lawmakers want an assessment before the investment moves to the second phase, which involves the transfer of export-restricted semiconductor chips and model weights.

By Gyana Swain

Jul 12, 2024 1 min

Artificial Intelligence Data Center

Green Software Foundation: On a mission to decarbonize software

As the global economy sets its sights on decarbonization, the software industry is coming under increasing scrutiny. Green Software Foundation, with its mission to standardize industry best practices for sustainable software development, is here to h

By Poornima Apte

Jul 12, 2024 8 mins

Green IT Software Deployment Software Development

Ulta Beauty embraces low-code to deliver better CX

As the largest beauty retailer in the US, Ulta provides everything from cosmetics and skin care products, to fragrances and salon services. But to enable greater speed and accuracy of services, the company has found success with help from low-code te

By Joanne Carew

Jul 12, 2024 5 mins

CIO Generative AI Healthcare Industry

Xen Project colocation facility shutdown leaves open source OSSTest facing major disruption

Apparent shuttering of Synoptek services at Boston site hands Xen Project only difficult choices.

By John E. Dunn

Jul 11, 2024 4 mins

Open Source

China makes its bid for global AI governance

Countries around the world are vying to set the tone for global regulation of artificial intelligence — and now China has set out its views on global cooperation in the sector.

By Lynn Greiner

Jul 11, 2024 6 mins

Generative AI Government IT Governance

Cybersecurity GenAI features: Are they worth the money?

GenAI spending is exploding; does cybersecurity functionality deserve any of that budget?

By Christopher Tozzi, IDC Adjunct Research Advisor

Jul 11, 2024 7 mins

Artificial Intelligence Machine Learning Security

Accuracy concerns slow manufacturers’ gen AI adoption

Manufacturers also face technical and operational challenges, such as the need for retrofitting existing systems, that contribute to their hesitation in adopting generative AI.

By Prasanth Aby Thomas

Jul 11, 2024 3 mins

Generative AI

Storage: The unsung hero of AI deployments

Many enterprises focus on computing power and networking when rolling out AI projects. But they may be overlooking the bigger picture of their needs for massive storage.

By Grant Gross

Jul 11, 2024 6 mins

Cloud Storage Data Quality Storage Management Software

Seek solutions now to remedy surging cloud costs

Many companies find it difficult to manage their cloud spend in the interest of maintaining optimization. The result: a quarter of cloud budgets are wasted money, according to findings from Forrester.

By Martin Bayer

Jul 11, 2024 6 mins

Budgeting CIO Cloud Architecture

How top IT leaders create first-mover advantage

CIO Hall of Famers Steve Randich and Neal Sample weigh in on what it takes to build and lead IT cultures that deliver transformative results.

By Dan Roberts

Jul 11, 2024 10 mins

IT Leadership Innovation Staff Management

AMD buys Silo AI to counter Nvidia

AMD's acquisition of Europe’s largest private AI lab is its third AI-themed deal in less than a year, the latest installment in its plan to build an AI stack to rival Nvidia's.

By John E. Dunn

Jul 11, 2024 1 min

GPUs Generative AI Mergers and Acquisitions

Strategies to combat GenAI implementation risks

You need to move fast with GenAI, and that will make your organization vulnerable to implementation mistakes. Here’s how to mitigate those errors.

By Daniel Saroff, IDC Group Vice President Consulting and Research

Jul 10, 2024 9 mins

Artificial Intelligence Machine Learning Security

Accenture acquires Excelmax to bolster chip design expertise

It's the consulting firm's second chip design acquisition, as it seeks to build up a new business area serving enterprises wanting to make custom semiconductors.

By Gyana Swain

Jul 10, 2024 2 mins

IT Consulting Services Mergers and Acquisitions Technology Industry

Can a technology mindset save Paramount?

Faced with competition from Apple, Amazon, and Netflix, the 112-year movie studio has agreed to be acquired by Skydance, led by Larry Ellison’s son David, who wants to transform it into a technology company too. Can IT save the storied movie-ma

By Evan Schuman

Jul 10, 2024 5 mins

Cloud Computing Mergers and Acquisitions

How guardrails allow enterprises to deploy safe, effective AI

AI guardrails are the technical tools companies use to ensure their systems conform to evolving policies and responsible practices. But with increasing options now available from big providers, startups, and the open-source community, finding the rig

By Maria Korolov

Jul 10, 2024 16 mins

CIO Generative AI Microsoft

The customers and communities that drive Beyond Bank’s tech strategy

Cathy O'Sullivan, CIO editor-in-chief for APAC, recently sat with Stevie-Ann Dovico, CIO at Australia’s customer-owned Beyond Bank. Although only a few months into the role, she discusses making her mark with a human-centric approach, and

By CIO staff

Jul 10, 2024 8 mins

Banking CIO Generative AI

The top 9 data analytics certifications

With data analysts in high demand, being able to show greater worth can only be an advantage in a competitive job market. Here are the certifications that will give your career an edge.

By Thor Olavsrud

Jul 9, 2024 7 mins

Certifications Data Mining Data Science

The best pilot project might be the one you kill

CIOs want innovation, but companies (and CIOs) are getting tired of fair to middling results from pilot projects. How can we improve pilot project outcomes? Decisiveness, plain and simple.

By Mary Shacklett

Jul 9, 2024 6 mins

IT Strategy Innovation Project Management

Generative AI and preparing for a shift to skills-based hiring

Organizations will have to reevaluate how they approach hiring, training, and upskilling as generative AI finds its way into modern business strategies. As a result, shifting to a skills-based hiring mindset will be crucial to keep pace with emerging

By Sarah White

Jul 9, 2024 9 mins

CIO Generative AI IT Skills

10 ways to prevent shadow AI disaster

Unsanctioned AI in the workplace is putting company data, systems, and business relationships at risk. Here’s how to pivot employees’ AI curiosity toward acceptable use — and organizational value.

By Mary K. Pratt

Jul 8, 2024 11 mins

Business IT Alignment Data Governance Generative AI

Request for proposal vs. request for partner: what works best for you?

New approaches to collaborative bidding are on the rise, so it’s important to know how to choose one from the other before making the switch.

By Kate Vitasek

Jul 8, 2024 8 mins

CIO ICT Partners Software Providers

US Med-Equip eases hospital pain point with AI, RPA

The movable medical equipment provider repurposed an accounts payable machine learning model to enable nurses to one-click rent hospital beds through their EMR systems.

By Paula Rooney

Jul 5, 2024 6 mins

CIO 100 Digital Transformation Healthcare Industry

How Pearson’s CIO manages technical debt

UK-based educational publishing and services multinational Pearson understands that technical debt can negatively impact innovation. So with the help of a targeted auditing system, CIO Marykay Wells can prioritize proactive tech investment to drive b

By Joanne Carew

Jul 5, 2024 4 mins

Budgeting CIO Education Industry

Nvidia’s advanced chips have no trouble getting into China, despite US restrictions

Although sale of the chips to China is unauthorized, the trade is “barely concealed” and easily circumvents Commerce Department efforts, the Wall Street Journal reported.

By Evan Schuman

Jul 4, 2024 3 mins

Generative AI Nvidia

Will VMWare’s licensing changes push devirtualization of data centers?

According to Gartner, Broadcom’s new licensing models, which transition from enterprise license agreements to more complex consumption models, can force businesses to pay 2-3 times more.

By Gyana Swain

Jul 4, 2024 5 mins

Data Center Virtualization

How Cairn Oil & Gas taps its network of 2,000 startups to fuel innovation

As the leading producer of crude oil in India, Cairn Oil & Gas is reinventing itself as a digitally enabled company, one that works in close partnership with a growing ecosystem of startups.

By Eric Frank

Jul 4, 2024 7 mins

Digital Transformation Mining, Oil, and Gas Startups

5 best practices to successfully implement gen AI

Implementing this checklist can help you realize the value of an effective gen AI strategy amid all the distraction, and foster a culture of strategic investment and innovation.

By Nicholas D. Evans

Jul 4, 2024 6 mins

CIO Generative AI IT Strategy

VMware licensing and pricing hikes: What options do you have?

Soon after it bought VMware, Broadcom introduced a new licensing model that is causing big cost increases. Don’t want to swallow the increase? Consider your alternatives.

By Niel Nickolaisen, IDC adjunct research advisor

Jul 3, 2024 10 mins

Infrastructure Management

Download the ‘IT Modernization’ Enterprise Spotlight

In this issue: Businesses are under constant change as they evolve to meet new customer and commercial needs. That means they must constantly modernize the IT systems that power their business, bringing in new and better processes even for those that

By CIO staff

Jul 3, 2024 1 min

Business Process Management CFO CIO

Scaling gen AI right takes a certain kind of CIO. Are you one of them?

The buzz around gen AI is only getting louder. But for the amount of chatter and expectation, in practice, most companies have yet to capture its value.

By Megha Sinha and Stephen Xu

Jul 3, 2024 5 mins

Business IT Alignment CIO Generative AI

4 essential lessons in AI governance

While some IT leaders have been caught off guard with emerging tech, others had the foresight to establish AI governance frameworks to keep things in check. Here, some share their proactive strategies and lessons learned.

By Pat Brans

Jul 3, 2024 8 mins

CIO Generative AI IT Governance Frameworks

Balancing innovation with value, cost, and practicality: The CIO’s guide to future proofing technology investments

Organizations must adapt to rapid market changes with innovative solutions while maximizing resources. Doing so requires a strategy for future proofing tech investments. Here’s guidance for developing such a strategy.

By Serge Findling, IDC adjunct research advisor

Jul 2, 2024 7 mins

IT Leadership

10 ways AI can make IT more productive

Every IT leader wants to build a productive organization. AI is ready to help.

By John Edwards

Jul 2, 2024 8 mins

Artificial Intelligence IT Operations IT Strategy

What IT can learn from the mental health movement

The mental health industry has much to teach IT professionals. And it starts with a willingness to speak about what unsettles us about technology and our technology agendas.

By Thornton May

Jul 2, 2024 4 mins

Careers IT Leadership

Robots make a smash in Chipotle kitchens

Collaborative robots join Mexican grill chain Chipotle to take over the mundane prep work involved to create its signature guacamole.

By Grant Gross

Jul 2, 2024 5 mins

Emerging Technology Robotic Process Automation Robotics

Despite adoption hurdles, healthcare is all-in on Generative AI

While accuracy and reliability remain top concerns, budgets and adoption of GenAI is at an all-time high among healthcare practitioners.

By David Talby

Jul 1, 2024 4 mins

Generative AI Healthcare Industry

The importance of integrating security in planning and implementing SD-WAN

Let's learn why SD-WAN is gaining popularity, how CIOs can implement it, and its benefits.

By Yash Mehta

Jul 1, 2024 5 mins

SD-WAN Security

Provider or partner? IT leaders rethink vendor relationships for value

Not all vendors need to rise to partner status, but those that do can be a boon for CIOs. Here’s how IT leaders are collaborating with vendors to elevate the relationships that matter.

By Mary K. Pratt

Jul 1, 2024 9 mins

Business IT Alignment Outsourcing Vendor Management

The top 15 supply chain management certifications

Smooth supply chain operations are becoming an even more vital aspect of business success. Here are 15 supply chain management certifications to help elevate your SCM career.

By Sarah K. White

Jul 1, 2024 15 mins

Certifications IT Skills Supply Chain Management Software

Morgan Stanley’s gen AI launch is about global analysis

The ability to have near-real-time view into what every client and Morgan Stanley person is saying in calls has massive potential.

By Evan Schuman

Jul 1, 2024 9 mins

Financial Services Industry Generative AI

AI incident reporting shortcomings leave regulatory safety hole

Failures in generative AI can have safety-critical consequences, so why isn’t the technology being monitored in the same way as other safety-critical technologies such as aviation or medicine?

By John Leyden

Jul 1, 2024 7 mins

Artificial Intelligence Generative AI Regulation