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Business Intelligence Innovation

Mobile Apps Require a CIO Mind Shift

Itu2019s time to get started on smartphone apps that will make employees more productive and customers more loyal, say Forrester Research analysts Josh Bernoff and Ted Schadler.

By Ted Schadler, Josh Bernoff

Jul 30, 2013 2 mins

CIO 100 Developer Small and Medium Business

IT Hiring Manager Seeks a Perfect Fit

This CIO wants IT employees who are dedicated to the companyu2019s mission of using IT to fight healthcare fraud and waste.u2002

By Phil Schneidermeyer

Business Intelligence IT Jobs IT Leadership

Infosys Is Having Its Midlife Crisis

Indian outsourcer Infosys — in the midst of a major transformation — struggles to supplement its commodity programming services with high-value business offeringsu2002

By John Ribeiro

By Madeline Weiss, June Drewry

Outsourcing

CIOs and IT Staff Learn From Unusual Mentoring Program

A pilot program from the Society for Information Management shows the value of taking on a protege from outside your own organization.

Careers IT Leadership Mentoring

Bacardi Focuses IT on Selling More Spirits

The CIO of the largest privately held spirits company in the world stays close to customers and recently deployed an iPad app that explains the rich history of its brands.

By Caroline Basyn

Business Intelligence CIO

14 Ways to Take Your IT Career to the Next Level

Trying to climb the corporate IT ladder is tough enough, but differentiating yourself from the pack is even tougher. Learn what it takes to build a plan for success and get ahead as an IT pro.

By Rich Hein

Jul 30, 2013 8 mins

Careers Certifications IT Skills

3 Reasons the Pebble ‘Smartwatch’ Isn’t Very Smart at All

Pebble lights up when you shake it, the watch displays text messages sent to your phone, and there is a growing ecosystem of intriguing faces and apps. But many new owners will still want to kick the Kickstarter sensation to the curb. Here's why

Android Smartphones iPhone

Jul 29, 2013 4 mins

My Experience with Marriott’s New Mobile Hotel Check-In

CIO.com's Al Sacco put Marriott's mobile app and mobile check-in to the test, and though it didn't work as well as he, or the hotel, hoped, there was a clear benefit over the traditional check-in process.

Small and Medium Business Smartphones iPhone

Jul 29, 2013 5 mins

How One Company is Fighting Fake Online Reviews

Consumers are increasingly wary of user-generated reviews because unscrupulous organizations often pay people to post misleading evaluations. But Edmunds.com is fighting back against the fakers. Here's how.

By Bill Snyder

Jul 29, 2013 2 mins

Consumer Electronics

App Developers Need to Pay Attention to Usability

The CIO of the future will need to develop a robust, professional organization devoted to the user experience, according to an expert on usability.

By Mary K. Pratt

Jul 29, 2013 3 mins

CIO Developer

Construction Company Looks to the Cloud for Workforce Scheduling

Ledcor finds that a spreadsheet can't handle the complex 'chess game' of scheduling 800 technicians in the field, so it deploys a cloud-based workforce-management system.

By Mary K. Pratt

Jul 29, 2013 2 mins

Cloud Computing Markets SaaS

Cloud EHR Lessons Learned in Haiti

Strip away preconceptions about why technology doesn't or shouldn't work and people are likely to embrace the change that tech brings. That's what electronic health record and practice management software vendor athenahealth learned wh

By Brian Eastwood

Jul 29, 2013 5 mins

Cloud Security Developer Healthcare Industry

Text Analytics Can Help Businesses Soothe Upset Callers

An Ernst & Young report says that text analytics and voice-recognition software can help customer-service reps solve problems instead of trying to cross-sell an unhappy caller.

By Mitch Betts

Jul 29, 2013 2 mins

CRM Systems Data Management

Top CIOs Embrace the Need for Speed

The business world views CIOs as more tortoise than hare, but it's time to rethink that stereotype. Award-winning CIOs find that speeding up innovation and business processes yields a competitive advantage.

By Maryfran Johnson

Jul 26, 2013 3 mins

Innovation

3 Tips for Handling the ‘Between Jobs’ Status

A career coach describes ways to deal with a transition between jobs. Hint: Don't call yourself 'unemployed.'

By William Ellermeyer

Jul 26, 2013 2 mins

Careers IT Jobs

How Intel Plans to Destroy the Legacy Data Center

These days, and with the help of Cisco and EMC, Intel is dipping its toes into the networking and storage ends of the enterprise technology pool. Add this to Intel's server expertise and the data center of the future may be at hand.

By Rob Enderle

Jul 26, 2013 5 mins

High-Performance Computing Servers Virtualization

New Onshore IT Outsourcing Centers Outnumber New Offshore Locations

IT outsourcing providers that set up new delivery centers in the first quarter of this year were more likely to do so at an onshore location than in offshore ones, according to a recent report. However, both location options continue to grow in terms

By Stephanie Overby

Jul 26, 2013 3 mins

Outsourcing

CIOs Must Help Plug the Talent Gap

CIOs have trouble filling technical positions because of deficiencies in Americau2019s schools. Itu2019s time to get involved, says Gary J. Beach, author of a just-released book on this topic.

By Gary Beach

Jul 26, 2013 4 mins

IT Skills

Tech Market Davids vs. Goliaths, Wearables and the Future of IT

CEO Mike Friedenberg ponders the big questions for IT leaders during his summer beach brainstorm.

By Michael Friedenberg

Jul 26, 2013 2 mins

IT Leadership IT Strategy

How Progressive Uses Telematics and Analytics to Price Car Insurance

Progressive's Snapshot device monitors customer driving habits, lets insurer fine-tune policy pricing.

By Mary K. Pratt

Jul 26, 2013 3 mins

CRM Systems Markets

What Are the Best & Worst Mobile Banking Apps?

A new study examines App Store and Google Play reviews and names the top-ranked mobile banking apps, as well as the bottom feeders. Some apps get great strong reviews on one platform but weak ones on another, as CIO.com blogger James A. Martin discov

Android Smartphones iPhone

Jul 25, 2013 2 mins

Back to School Tech: What to Buy (and What Not to Buy) Your College Student

Laptops and smartphones? Yes. Tablets? No. College isn’t getting any cheaper, so now is the time to think about getting the right and affordable consumer electronics as your kids head back to campus.

By Bill Snyder

Consumer Electronics Laptops

Poker-Playing IT Exec Busted in Japan for Android-Malware Scam

The president of a Japanese IT firm in Tokyo has been arrested for distributing Android malware that helped net nearly $4 million, according to Symantec.

Android Mobile Security Smartphones

Jul 25, 2013 2 mins

New Features in Android Jelly Bean 4.3

This week Google announced Android Jelly Bean 4.3 and detailed six new features. CIO.com blogger Al Sacco helps translate the Google-speak.

Android Small and Medium Business Smartphones

Buffer, a social-media dashboard app for iOS and Android, now lets you schedule Facebook, Twitter and LinkedIn updates to post at specific times. CIO.com blogger James A. Martin says Buffer won't replace his favorite social-dashboard app, but it

Android Smartphones iPhone

Jul 25, 2013 2 mins

Federal IT Efforts Slowed by Weak CIO Roles, Uneven Reporting

Government IT officials tell House subcommittee that reforms are coming in fits and starts, but inconsistent reporting of struggling projects, data center discrepancies and fragmented CIO authorities combine to slow the process.n

CIO Government IT Leadership

Jul 25, 2013 4 mins

Zombie Phones Are Attacking Your Mobile Budget

In the brave new world of BYOD, zombie phones are most likely lurking in your enterprise. As company-owned mobile phones are replaced by employee-owned devices, corporate billing from carriers sometimes lives on. Are these undead phones eating away

By Tom Kaneshige

Budgeting Carriers Smartphones

U.S. Cloud Firms Suffer From NSA PRISM Program

Revelations of the NSA's massive electronic surveillance program give fuel to foreign firms and governments that warn of privacy risks of doing business with U.S. cloud service providers.n

Data and Information Security Government Government IT

Jul 25, 2013 5 mins

6 Google Analytics Tips for Online Marketers and Small Business Owners

Google Analytics lets organizations of all shapes and sizes measure the performance of their websites. There's a lot of data in there–and even more that you can do with that data once you've extracted it. These tips will help you get start

Enterprise Internet Marketing

Jul 25, 2013 9 mins

How to Foster an IT Youth Movement

These CIOs are engaging the next generation of IT workers with programs that energize, inspire and educate young students about the real world of IT.

By CIO Executive Council

Jul 25, 2013 4 mins

Careers IT Skills

Ogilvy and Mather builds its own social collaboration system with open-source tools and many, many user interviews.

By Stephanie Overby

Collaboration Software Foundry Events Small and Medium Business

Top CIOs Use IT to Speed Up the Business

This yearu2019s CIO 100 award winners u2029understand the need for speed to deliver business agilityu2029.

By Kim S. Nash

Jul 25, 2013 15 mins

CIO CIO 100 IT Leadership

10 Highest Paying IT Careers for 2013

According to recent reports, IT job growth is up 43 percent since 2012. Find out what jobs are commanding the highest pay within the ever-competitive IT job market.

By Rich Hein

Jul 25, 2013 5 mins

Careers Salaries

Can Finance Leaders Make Good CIOs?

This month’s noteworthy executive moves include a Chief Accounting Officer turned Chief Information Officer.

By Martha Heller

Jul 24, 2013 3 mins

CIO IT Jobs IT Strategy

Back Hurt? It Could be Time for a Standing Desk

Back pain is a real problem for office workers and frequent computer users. Desks that let you work while standing help relieve back strain and are gaining popularity, according to CIO.com blogger Bill Snyder, who spotlights two noteworthy standing d

By Bill Snyder

Jul 24, 2013 3 mins

Computers and Peripherals Consumer Electronics

CIO.com Is Looking for a Passionate Tech Journalist

Technology is always on the move and CIO.com is looking for a talented writer to stay on top of it.

By CIO Staff

Jul 24, 2013 2 mins

Careers IT Jobs

iOS 7 Beta Frustrates Mobile App Developers

'Oh Apple, why hast thou forsaken me?' Such is the lament you might hear among iOS developers angry over Apple handcuffing their efforts to create compelling mobile apps — particularly where it concerns iCloud.

By Tom Kaneshige

Cloud Computing Consumer Electronics Smartphones

How to Evaluate Moving Legacy Mission-Critical Apps to the Cloud

The flexibility and scalability of the cloud can make migrating mission-critical applications a tempting proposition, but availability can become a serious issue.

By Thor Olavsrud

Jul 24, 2013 5 mins

Cloud Computing Enterprise Applications Enterprise Architecture

10 Things That Set the New DROIDs Apart from Other Android Phones

On Tuesday Verizon and Motorola announced three new DROID Android smartphones: the DROID ULTRA, DROID MAXX and DROID MINI. CIO.com's Al Sacco shares insight into the new smartphones and breaks down 10 things that differentiate them from other po

Carriers Small and Medium Business Smartphones

Jul 24, 2013 10 mins

Digital Advertising Alliance Sets Sights on Mobile Consumer Privacy

The Digital Advertising Alliance, a champion of privacy self-regulation, unveils set of principles for advertisers and tech companies to provide notice and controls over consumers' data on the mobile Web.

Government Privacy Regulation

16 Ways to Improve Your Content Marketing Strategy

Web content strategy experts share their top tips for how to increase traffic to your Web or ecommerce site.

By Jennifer Lonoff Schiff

Jul 24, 2013 8 mins

E-commerce Software Internet Marketing

Cybercrime Costs U.S Economy $100 Billion and 500,000 Jobs

nA new economic model developed by the Center for Strategic and International Studies, a prominent D.C. think tank, quantifies sizable economic impact from malicious cyber activity.

Cybercrime Government Legal

12 Big Data Trends Changing the Face of Business

Big data is slowly but surely changing the way companies do business. Here's a look at 12 trends shaping big data and the future of business.

By Thor Olavsrud

Jul 24, 2013 7 mins

Big Data Data Management

5 States That Offer Big Data Center Appeal

Whether it's to ameliorate disaster recovery or accommodate growth, many businesses are in the market for a new data center. These five states in the contiguous United States offer a variety of benefits, from low taxes to renewable energy to hig

By John Brandon

Disaster Recovery Green IT High-Performance Computing

Why I’m Selling My Surface RT Tablet ASAP (I Hope)

A dearth of new, quality mobile apps is one reason why CIO.com blogger James A. Martin is calling it quits with his Microsoft Surface tablet. And while he's at it, here are a few more reasons.