News

16 Great iPhone App Battles

The iPhone has become a battleground for a number of popular mobile app categories. In addition to Apple's own native apps, there is an ecosystem of third-party apps–all fighting for a place on your iPhone.

5 Desktop PC Deals for Under $400

Sometimes the best technology is the technology you can afford. A bargain desktop PC could make a great homework machine or a hub for your home network.

The Best iOS, Android Apps for Finding Hotel Deals

Hotwire updated its iOS app to support iPad displays, and it works well, according to CIO.com blogger James A. Martin. But Hotwire is just one of many iOS and Android apps that can help reduce hotel costs.

Cloud Services Pave the Way for Call Center Growth

One provider of contact center services in Latin America sees cloud computing as critical to competing with much larger competitors.

How Analytics Is Helping IT Vendors Sell Actual Solutions

For decades, IT vendors have offered small 's' solutions that were really bundles of hardware, software and services that they wanted to sell regardless of what customers actually needed. Now firms such as Dell, IBM and EMC are using analyt

10 Mobile Device Management Leaders That Help IT Control BYOD

Managing devices in a BYOD environment is no small feat, and the right mobile device management product is a key component in making it work. Here are 10 top MDM vendors in the market today.

Sorry Fanboys, Windows and IE Still Rule (Long Live Microsoft!)

Microsoft's Windows operating system and IE browser are far more popular than any software from Apple, Mozilla or Google, despite what fanboys think, according to new data from Net Applications.

Microsoft OneNote for iOS, Android Still Missing Key Feature After Update

Microsoft's OneNote could be a useful, cross platform note-taking app, but the company purposely limited the functionality of the iOS and Android software, according to CIO.com blogger James A. Martin.

How to Do Financial Trading IT Right: Behind the Scenes at Liquidnet

With massive amounts of data, low latency, hundreds of connection points and no margin for error, financial trading is grown-up IT. Liquidnet does it in more than 40 markets with a staff of just 300. Here's how the company makes it work.

14 proven ways to connect with customers

There are many ways to connect with customers, but which ways are the most effective? Business owners and managers as well as customer relationship experts share their tips on how and where to best engage with existing and prospective customers.rn

Five Reasons Why Instagram Video is Better Than Vine

Instagram recently added video sharing and started a direct competition with Twitter's Vine. Both services have their strengths and weaknesses, but CIO.com blogger James A. Martin says Instagram offers a better experience. Here are five reasons

5 Secrets to Corporate Social Media Success

You don't need a big budget to be successful with social media, according to Walmart's director of social strategy. Here are five steps your business can follow to reap the benefits.

Will BYOD Give Rise to the Enterprise Genius Bar?

As the invasion of consumer tech changes IT, it makes sense that support for consumer devices would start to reflect the retail experience. Think Apple's Genius Bar. Mike Burgio of Inergex, an IT services firm, talks about why IT leaders need to

6 Things IT Managers Need to Know About Hiring vs. Training

Deciding whether to train and promote your current staff or bring in new blood is a choice many IT leaders face on a regular basis. The best decision, of course, depends on many variables. The first step is answering these six questions.

Why Healthcare Providers Aren’t Happy With EHR Systems

The U.S. government is giving the healthcare industry billions of dollars in incentives to use electronic health records. Most organizations have EHR software in place, but as many as 35 percent wish they could switch systems. Are EHR vendors to blam

Hey PlayBook, No BlackBerry 10 for You!

It should come as no surprise that BlackBerry's aging PlayBook tablet is not getting an update to BlackBerry 10, despite past hints from the company's CEO that it would, according to CIO.com's Al Sacco. Here's why.

Google’s Mob Mentality Defies U.S. Attorneys General

Microsoft eventually learned that you can't win a battle against the government. Google appears poised to learn the same lesson. The difference: Google's fight goes well beyond separating a browser from an operating system and involves ille

CIOs Need to Up Their Outsourcing Vendor Management Game

As the IT outsourcing industry is undergoing some fundamental changes, CIOs will need to take their vendor management game to a new level. Forrester vice president and principal analyst John C. McCarthy discusses how CIOs can move from outsourcing pr

Three Deals on New Smartphones That You Don’t Want to Miss

AT&T, Best Buy and Credo Mobile are offering heavily-discounted, top-of-the-line smartphones. There are a few catches, of course, and you better act fast if you're interested; the deals end soon.

What Google’s ‘Play Edition’ Samsung GS4 and HTC One Mean to Android—and You

Google's new Play edition Samsung Galaxy S4 and HTC One don't represent an effort by the company to gain more control over Android, contrary to popular belief, according to CIO.com's Al Sacco. And they're not necessarily better de

Do Your IT Job Applicants Have Moral Courage?

IT hiring managers should ask probing questions to discern whether job candidates have the integrity to make unpopular-but-necessary decisions.

IT Service Management Tools Help Airline Fix Glitches Faster

Mapping technologies to key business processes helps IT group prioritize fixes when problems occur.

Walgreens Opens Up to External Mobile Apps

The drugstore chain builds an open API layer that lets mobile app developers connect to its corporate systems.

4 options for getting more with more data

14 Gadgets and Mobile Apps That Empower Patients With Diabetes

Emerging (and increasingly unobtrusive) technology is making it easier for people with diabetes to control insulin, plan healthy meals and manage other aspects of their condition.

Teradata Portfolio for Hadoop Looks to Ease Big Data Deployments

Working with partner Hortonworks, Teradata aims to reduce the pain of implementing big data solutions with a host of appliances, customer support and consulting services for Apache Hadoop.

How to Announce Your Job Departure on Social Media

Don't leave your network in the dark when you leave a job. Here are the dos and don'ts for announcing a career change on LinkedIn and other social networking sites.

Taking the Road Less Traveled to Mobilize Desktop Software

Moving complex software to the iPad is no small task–a fact not lost on PerkinElmer when it needed a mobile version of its popular desktop chemistry product. It avoided the temptation to contract young mobile hotshots and instead relied on its veter

Splunk Targets Hadoop (and Unstructured Data) With Hunk

The specialist in collecting, monitoring and analyzing big data generated by machines is now extending its capabilities to the universe of unstructured text data with Hunk, a tool that works in Hadoop.

When Customer Service Goes From Bad to Worse

The root causes of the worst customer service and support problems usually stem from bad decisions and sloppy actions in upstream departments. These poor choices make it all too easy for otherwise-innocent service reps to make a bad situation worse.

8 Ways Business Intelligence Software Improves the Bottom Line

Business intelligence experts and IT executives share their tips on how BI software can improve your bottom line and make your organization more efficient.

In-Memory Technology Speeds Up Data Analytics

Long the purview of financial firms looking for an edge as they make lightning-fast transactions, in-memory technology is starting to catch the attention of many firms that conduct real-time analysis.

Enterprise Startups Draw CIO Attention

As venture-capital firms focus more on customer-facing technologies, CIOs are placing bets on emerging enterprise IT players.

Build-A-Bear Taps Gaming Tech to Win Over Connected Kids

The retailer is using Microsoft PixelSense, Kinect and a new mobile app to create an interactive experience while making stuffed animals

How Vail Resorts Uses IT to Profile Skiers

Kirsten Lynch, CMO at Vail Resorts, says her partnership with the CIO leads to better guest experiences.

Top CIOs Become Business Process Czars

CIOs use their unique position–which allows them to see the broad array of interactions among employees, customers and business partners–u2029to streamline business processes and make their companies more competitive

What You Need to Know About the New 802.11ac Wi-Fi Standard

CIO.com blogger Bill Snyder shares need-to-know information on the new 802.11ac Wi-Fi standard.

Expanding the CIO Role

CIO.com blogger Martha Heller shares advice on how to add shared services to IT leadership roles.

‘Secure Work Space’ Makes BES 10 More iOS, Android Friendly

BlackBerry today released new BES 10 "Secure Work Space" features that let IT administrators manage personal and corporate data separately on Apple iOS and Google Android devices.

How to Close the IT Talent Gap

How do you build your future workforce? Experts agree that there is a talent shortage of specialized technology workers who are core to IT and the business. But where is that gap at your company? Learning how to do a skills analysis of your IT teams

Big Data Analytics Moves to the Cloud

With its new Joyent Manta Storage Service, Joyentu2014a high-performance cloud infrastructure and big data analytics specialistu2014says it offers enterprises a cloud object store and data services platform for spinning up compute and analysis capabi

RainStor Adds Enterprise-Grade Security, Search to Hadoop

The database specialist, which boasts data compression technology that can reduce storage footprint by up to 97 percent, upgrades its database with a host of enterprise-grade security features and search functions to help large enterprises put big da

How to Ensure Privacy in the Age of HTML5

New APIs in the forthcoming HTML5 make it much easier for Web applications to access software and hardware, especially on mobile devices. The W3C is taking privacy seriously as it puts the finishing touches on HTML5, but there are still some importan

The Dangers of Disconnected Data

CIOs in the food and pharma industries confront unique challenges in untangling complex supply chains to ensure product safety and availability.

How Outdated Tech in the Supply Chain Threatens Your Safety

Headlines scream about tainted food, drug shortages and untraceable guns. Part of the problem is that inadequate technologies and data silos make it tough to trace problems back to their source.

3 Ways to Jump-Start IT Innovation

To spark valuable new business ideas, these three CIOs are trying out creative techniques.

Best College Tech Majors for Landing a Top Starting Salary

Not all tech degrees are created equal–especially when it comes to what you earn straight out of college. Take a look at where the money is in 2013 for new graduates.

Building a psychic IT network

Easily Find Nutrition Info for Your Favorite Foods with New Google Search Features

Wondering how much fat is in that avocado or how many carbohydrates are in a banana? Google now provides nutritional data on roughly 1,000 popular foods.

Hipster Techies Bullied by Hipster Locals in San Francisco

Techies in San Francisco are feeling local ire, accusing them of driving up rent and ruining diversity. Thank the recent tech boom for this culture clash.