News

Social interfaces are changing the very nature of IT service management, with internal toolsets and icon-driven service platforms helping users and IT departments manage the extended enterprise.

15 Free Google Reader Alternatives

Don't get left in the dark when Google Reader shuts its doors on July 1. Check out this list of free alternatives that will let you continue to keep tabs on the news you need.

By Kristin Burnham

Jun 24, 2013 5 mins

Enterprise Applications Internet Web Development

CIO Takes Action to Solve BYOD’s Privacy Problem

The BYOD policy at a California law firm earned the CIO the nickname of Big Brother. However, the sarcasm stopped when he sprang into action and saved the day when an attorney's smartphone was swiped. The case represents the love-hate relationsh

By Tom Kaneshige

Jun 21, 2013 5 mins

Legal Mobile Security Small and Medium Business

Big Data Will Drive the Industrial Internet

While most big data headlines focus on sentiment analysis and other marketing activities, multinational conglomerate GE sees a future in which machine-to-machine communication and big data analytics spur a wave of innovation on par with the Industria

By Thor Olavsrud

Jun 21, 2013 7 mins

Energy Industry Healthcare Industry Manufacturing Industry

What’s Next in IT: Intelligent Systems, Stressed-out Staffs

The future of IT will be systems that are intelligent enough to detect and solve problems without human interaction, CIO.com columnist Rob Enderle conjectures. This will be great for analytics but bad for security–and it may leave IT workers reachin

By Rob Enderle

Jun 21, 2013 4 mins

Big Data High-Performance Computing Intrusion Detection Software

IT Outsourcing Industry Doing Little to Prepare for H-1B Visa Reform

Though IT outsourcing vendors and clients cite concern over the potential H-1B visa reform currently heading to the senate for a vote, they are, for the most part, taking a wait-and-see approach and are doing very little to prepare for the possible e

By Stephanie Overby

Jun 21, 2013 7 mins

Government H-1B Visas Regulation

B&N Wants to Hook You with Cheap Nook Tablets—But Don’t Bite

Even at a bargain-basement prices, Barnes & Noble's Nooks are outclassed by other seven-inch tablets, according to CIO.com blogger Bill Snyder. Here's why.

By Bill Snyder

Jun 20, 2013 2 mins

Compliance

Why I’m Not Speaking to Dragon’s Voice App for Android

Dragon's virtual assistant/Siri competitor has lots of unique features, including a brand new Driver Mode that's supposed to help you keep your eyes on the road. Unfortunately, the new feature leaves a lot to be desired, according to CIO.co

By James A. Martin

Jun 20, 2013 3 mins

Android Smartphones

How to Make SharePoint 2013 More Mobile

Microsoft's SharePoint 2013 offers improved mobile features, however, enterprises need stronger capabilities and may need to turn to third-party applications to make SharePoint fill those growing mobile needs.

By Juan Carlos Perez

Jun 20, 2013 8 mins

Microsoft Office Mobile Apps Small and Medium Business

11 Ways to Make Healthcare IT Easier

The phrase 'don't boil the ocean' is often used to describe efforts to introduce IT to healthcare organizations. These 11 tips will help healthcare CIOs make incremental changes that improve business practices without panicking end use

By Brian Eastwood

Jun 20, 2013 12 mins

CIO Data Breach Healthcare Industry

5 Key Benefits Gamification Brings to Your Business

The term 'gamification' may be new, but the concept has been around for some time–just think credit card rewards programs. Despite the buzz and proven results, many companies are still not sure about using gamification. Here are five key r

By Lauren Brousell

Jun 20, 2013 6 mins

Collaboration Software IT Strategy Small and Medium Business

Why I’d Buy the Samsung Galaxy S4 Instead of the HTC One

CIO.com's Al Sacco sums up the reasons why he chooses Samsung's Galaxy S4 over HTC's One smartphone.

By Al Sacco

Jun 19, 2013 2 mins

Android Small and Medium Business Smartphones

5 BYOD Pitfalls and How You Can Avoid Them

Vague policies, rogue apps, zombie phones can doom even the best 'Bring Your Own Device' intentions. But the good news is it's not too late to make game-changing adjustments.

By Tom Kaneshige

Jun 19, 2013 6 mins

Legal Privacy Smartphones

HTC One vs. Samsung Galaxy S4: 5 Reasons to Choose the One

CIO.com's Al Sacco compares the Samsung Galaxy S4 and the HTC One, two of the most popular Android phones today, and lists reasons why smartphone buyers might want to choose the One over the GS4.

By Al Sacco

Jun 19, 2013 7 mins

Android Small and Medium Business Smartphones

Samsung Galaxy S4 vs. HTC One: 5 Reasons to Choose the GS4

CIO.com's Al Sacco compares the Samsung Galaxy S4 and the HTC One, two of the most popular Android phones today, and lists reasons why smartphone buyers might want to choose the GS4 over the One.

By Al Sacco

Jun 19, 2013 6 mins

Android Small and Medium Business Smartphones

Federal Government Wrestles With Big Data and Sequestration

The federal government may be able to save as much as $500 billion via big data initiatives, if those projects can weather the effects of the budget sequestration.

By Thor Olavsrud

Jun 19, 2013 5 mins

Big Data Government Government IT

How to Apply Transformational Leadership at Your Company

Transformational leadership is only one style of management, but it has the potential to empower your workforce to do more than you thought possible.

By Rich Hein

Jun 19, 2013 9 mins

CIO IT Strategy Innovation

15 Ways to Protect Your Ecommerce Site From Hacking and Fraud

Hackers are stealing credit card and other sensitive information from ecommerce sites. To protect (and reassure) your customers, it's imperative to know how to protect your ebusiness and your sensitive customer data. Ecommerce and security exper

By Jennifer L. Schiff

Jun 19, 2013 8 mins

Cloud Security Fraud Malware

How to Maximize Your Work Productivity on the Road

Heading on a business trip? To get work done, you're going to need more than your laptop, smartphone and tablet. Here's what else you need to bring to be as productive as possible.

By Paul Mah

Jun 19, 2013 8 mins

Personal Software Physical Security Wi-Fi

New CIOs Named at Safeway, HBO, and More

Including Barry Libenson, CIO of Safeway, on how he interviews candidates for his senior team

By Martha Heller

Jun 18, 2013 3 mins

CIO IT Jobs IT Strategy

NYC Solar-Charging Stations Perfect for Techies, Drunken Vandals and Hobos

While public solar-charging stations sound like a good idea, they may not pan out the way the companies behind the idea want them to, according to CIO.com's Al Sacco. Here's why.

By Al Sacco

Jun 18, 2013 4 mins

Small and Medium Business Smartphones iPhone

The Gmail App All iPad Owners Should Download Right Now

The popular Mailbox Gmail app is now optimized for iPad screens in both portrait and landscape modes, and the software is invaluable for managing your Gmail messages, according to CIO.com blogger James A. Martin.

By James A. Martin

Jun 18, 2013 3 mins

iPad iPhone

Why Cloud Computing Offers Affordability and Agility

Remember those 'Tastes great! Less filling!' beer ads? Many debate cloud computing in a similar manner, saying the cloud's great because it's either agile or inexpensive. As it turns out, cloud computing's affordability and a

By Bernard Golden

Jun 18, 2013 7 mins

Developer Server Virtualization Virtualization

How to Evaluate the Risk of Outsourcing Locations

IT organizations and CIOs don't contract and outsource to countries, they contract and outsource to companies. Given that, it's time to stop assessing location-based risk in a vacuum because sometimes the 'riskiest' suppliers may

By Stephanie Overby

Jun 18, 2013 4 mins

Outsourcing Risk Management

The Technology of WarGames

The classic hacker movie, which just turned 30, also featured some classic computer hardware, both on-screen and off.

By Phil Johnson

Jun 17, 2013 5 mins

Computers and Peripherals

NSA Snooping, PRISM Spotlight Need for Clarity on Data-Privacy Law

In light of recent news about NSA snooping and the PRISM program, CIO.com blogger Bill Snyder says because there is currently no clarity about the types of data the government can legally intercept, the Internet is facing a major crisis of confidence

By Bill Snyder

Jun 17, 2013 4 mins

Internet Privacy

Most Data Breaches Caused by Human Error, System Glitches

Companies can significantly decrease the cost of data breaches by teaching employees not to cut corners and by adopting a strong security posture and an incident response plan.

By Thor Olavsrud

Jun 17, 2013 6 mins

Compliance Cybercrime Regulation

Get New IT Pros Up to Speed Fast With This Onboarding Checklist

Whether it's due to high turnover and or a slowly improving IT job market, companies must increasingly deal with new employees entering the workplace. Learn what it takes to help your new hires hit the ground running.

By Rich Hein

Jun 17, 2013 10 mins

CIO IT Governance IT Jobs

5 Ways to Evaluate Your IT Outsourcing Maturity

Answering these questions will help you determine your IT organization's outsourcing maturity in order to improve your IT service provider outcomes.

By Stephanie Overby

Jun 17, 2013 3 mins

IT Governance IT Strategy Outsourcing

What You Need to Know About Microsoft’s New Office App for iPhone

Microsoft finally released a native Office app for iPhone. CIO.com blogger James A. Martin breaks down the pros and cons of the much-anticipated mobile app.

By James A. Martin

Jun 14, 2013 5 mins

Microsoft Office Office Suites iPhone

Hands-Free Tech in Cars Not as Safe as You Think, Researchers Say

Talking or texting on handheld devices while driving is stupidly dangerous, but using voice-activated electronics in the car may actually be even worse, according to a recent study from University of Utah researchers.

By Bill Snyder

Jun 14, 2013 3 mins

Consumer Electronics Mobile Apps Small and Medium Business

‘Stop Watching Us’ Coalition Aims to Stop NSA’s PRISM Surveillance Program

Reddit, Mozilla, the Electronic Frontier Foundation and others from across the political spectrum join forces to flood members of Congress with letters seeking revisions to the Patriot Act and reforms that will rein in the NSA's surveillance of

By Kenneth Corbin

Jun 14, 2013 4 mins

Government Privacy Regulation

How IBM Beat Up HP in Las Vegas

IBM and Hewlett-Packard recently held events in Las Vegas. IBM went first and demonstrated how its customers will use Watson to change the world. HP responded by bringing executives on stage to talk about new products. HP can't let its competiti

By Rob Enderle

Jun 14, 2013 5 mins

CRM Systems Enterprise Architecture Mobile Device Management

Google Robot Helps Sick Kid Remotely Throw 1st Pitch at A’s/Yankees Game

Thirteen-year-old Nick LeGrande, who is currently house ridden with a blood disorder, got to throw the first pitch at last night's A's/Yankees game thanks to a little help from Google.

By Al Sacco

Jun 13, 2013 2 mins

Computers and Peripherals Mobile Small and Medium Business

IT Service Providers and Universities Partner to Develop U.S. Outsourcing Talent

CIO.com talked to a domestic outsourcing provider about partnering with universities to build a domestic outsourcing model, growing dissatisfaction with offshoring, the real problem with Gen Y, and how immigration reform might impact outsourcing in t

By Stephanie Overby

Jun 13, 2013 8 mins

Careers IT Strategy Outsourcing

Microsoft Launches New Embedded OS to Harness the Data of Devices

Microsoft has unveiled the latest version of its Windows Embedded CE operating systemu2014Windows Embedded Compact 2013u2014to help organizations capture the data of programmable logic controls and machine-human interface panels.

By Thor Olavsrud

Jun 13, 2013 4 mins

RFID Small and Medium Business Smartphones

How Facebook Hashtags Impact Your Privacy

Following in the footsteps of Twitter, Pinterest, Instagram, Tumblr and other social networks, Facebook finally gets hashtags. Here's what you need to know about the new feature and a look at how it does–and doesn't–impact your privacy se

By Kristin Burnham

Jun 13, 2013 3 mins

Facebook Privacy Social Networking Apps

Obama’s Cybersecurity Mandate Hits First Milestone

Government officials stress collaborative, voluntary approach as first wave of deliverables under the White House's executive order on cybersecurity comes due..

By Kenneth Corbin

Jun 12, 2013 5 mins

Government Government IT Regulation

10 Hot Big Data Startups to Watch

Big Data startups are building viable products that target real-world pain points, and most of these Big Data new ventures are well-funded with solid management teams. Here are 10 Big Data startups to watch.

By Jeff Vance

Jun 12, 2013 18 mins

Big Data Financial Services Industry Venture Capital

Go Beyond the Survey to Learn More About Your Customers

Surveying your customer base is an essential best practice for customer service and support teams alike. But the survey is a medieval construct. Here's how to get a 21st century view of customer satisfaction.

By David Taber

Jun 12, 2013 6 mins

CRM Systems Internet Marketing

Is Microsoft’s Office 365 Bet Starting to Pay Off in Enterprise Adoption?

Microsoft's subscription-desktop hybrid application updated from the cloud may trigger wider Office 365 adoption in the enterprise, at least that's what the software giant is banking on with its new Office365 ProPlus offering.

By Paul Rubens

Jun 12, 2013 6 mins

IT Strategy Microsoft Office Office Suites

How to Better Engage Millennials (and Why They Aren’t Really so Different)

How to manage and work with millennials is a hot topic in the IT jobs sector. What is it about this generation that makes them so different from generations past? Or maybe they aren't that different after all.

By Rich Hein

Jun 12, 2013 12 mins

CIO IT Jobs IT Skills

Lessons Learned at Invite-Only Performance Testing Conference

Starting with data and using it to get to the heart of the matter isn't the way IT conference sessions go. Then again, the invitation-only Workshop on Performance and Reliability isn't your typical IT conference. The real value is what happ

By Matthew Heusser

Jun 12, 2013 10 mins

Agile Development IT Governance Frameworks IT Strategy

Four Cool New iOS 7 Features—and One That Could Disappoint

Following Apple's WWDC 2013 announcements, CIO.com blogger James A. Martin found two new iOS features he can't wait for; two he's excited about but also a bit skeptical of; and another that's plain old late to the party.

By James A. Martin

Jun 11, 2013 4 mins

iOS iPhone

Celanese CIO Discusses How to Develop ‘Business Relationship Managers’

Celanese CIO Mike Jackson discusses his strategy for building a business relationship manager organization and establishing a simple process for post-implementation project review.

By Martha Heller

Jun 11, 2013 5 mins

CIO IT Jobs IT Strategy

Federal CIOs Need More Authority to Better Manage IT

Seeking ways to reduce duplication in federal IT spending and managing IT more efficiently, Senate panel hears pleas for stronger central authorities for department and agency CIOs.

By Kenneth Corbin

Jun 11, 2013 5 mins

CIO Government IT Leadership

How to Export Your Google Reader Account

If you use Google Reader, you must say goodbye to the service on July 1. Here are step-by-step instructions for exporting your information to use with another RSS service.

By Kristin Burnham

Jun 11, 2013 2 mins

Content Management Systems Internet Social Networking Apps

Dell Targets Federal IT With Government Cloud Services

PC giant unveils far-ranging government cloud offering that features both dedicated, private deployments as well as shared, multitenant systems with turnkey security and compliance features.

By Kenneth Corbin

Jun 11, 2013 5 mins

Cloud Management Government Government IT

How to Solve 4 Impending Windows 8 Problems

Enterprises have been slow to adopt Windows 8–and when they have, they've encountered migration, usability, security and hardware issues. Luckily, these challenges aren't impossible to overcome.

By John Brandon

Jun 11, 2013 6 mins

Laptops Small and Medium Business Tablet PCs

Two Roadworthy iOS, Android Apps for Summer Travel (Both Free)

CIO.com blogger James A. Martin spotlights two free travel apps for iOS and Android that help find the cheapest nearby gas, wherever you may roam, and provide additional valuable features for summer wanderers.

By James A. Martin

Jun 10, 2013 2 mins

Small and Medium Business Smartphones iPhone