News

AT&T Customers Now Have to Wait Even Longer Between Device Upgrades

AT&T is following Verizon’s lead by increasing the time its customers must wait for subsidized prices on new devices.

10 Great Gifts for the Techie Dad

Looking for something special to get for your techie dad? Here are 10 ideas that show him you really understand him.

Top 12 Retailers for Security and Privacy Practices

The Online Trust Alliance (OTA) has conducted its annual Online Trust Honor Roll audit to recognize online companies whose efforts to enhance the security and privacy of user's data lead the industry. Here are 12 companies, presented in alphabet

3 Lessons Learned From a Failed Customer Feedback Software Test

Installing a customer feedback system alone won't get your business what it needs. Customer experience is more than just measuring satisfaction. Here are some real-life lessons learned from doing it the wrong way.

Social Sites Beat Retailers and Banks for Consumer Protection and Privacy

Where are you most protected on the Web? The Online Trust Allianceu0019s 5th annual audit of adoption of consumer security and privacy best practices among top social, commerce, banks and government sites will point you in a safe direction.

How Cloud Technology Can Transform Supply Chain Performance

The international supply chain is here to stay. That means working with multiple partners, many of whom have hundreds of partners themselves and some of whom lack the expertise or funding to connect to supply chain management systems. Cloud platforms

If the ‘A10’ Looks Like This It Will be the Best-Looking BlackBerry Ever (Images)

One BlackBerry user's vision of the rumored BlackBerry A10 has CIO.com blogger Al Sacco drooling.

AT&T Taps Its Customers for an Extra $350M – 61 Cents at a Time

AT&T keeps finding ways to charge its customers more for the same service, by adding small fees and hoping they won’t notice. This time it is only $0.61 more a month, but it's the principle that should worry consumers, according to

3 New LinkedIn Features You Need to Know About

LinkedIn launches two-step verification, a redesigned 'Who's Viewed Your Profile' and adds the capability to upload photos, video and documents to your status updates. Here's what you need to know about the changes.

How Microsoft’s Delayed Reorganization Is Fixing the Loyalty Gap

Word's out that Microsoft is poised to reorganize itself as a 'device and services' company. CEO Steve Ballmer has been trying to do this for a decade, but executives disloyal to him–or still loyal to Bill Gates–often got in Ballmer&

Boxer Email App for iOS Has Potential but Still Needs Work

Boxer, a new mobile email app for iPhone, packs a number of useful features, including the ability to turn messages into to-do items and send canned responses. But it's still a bit rough around the edges, according to CIO.com blogger James A. Ma

How to Use Gamification to Engage Employees

More companies are adopting gamification to improve engagement with both employees and customers. Learn why gamification is an evolution in management practices, how to get started and where career opportunities lie.

Unlocking Your Mobile Phone Closer to Being Legal

A measure to overturn a Library of Congress decision that makes it illegal to unlock your cell phone draws support from both sides of the aisle, industry and consumer advocates.

8 Web Apps That Will Change Your Business

Is your business struggling to collaborate, communicate or connect with customers? These apps may be just the ticket to meet those challenges.

The 10 Coolest Looks in Wearable Tech

From gloves that analyze your golf swing to glasses that combat jetlag and a headband that reads your mind, here's a look at some of the newest and neatest advancements in wearable technology.

Last Words Before Closing Eye on Microsoft

Don’t Let the New iTunes Drive You Crazy

Hate iTunes 11? Check out these sure fire ways to tame iTunes and manage your digital music collection across devices using third-party apps.

BlackBerry’s Latest Foray Into Automotive Tech is System for OTA Software Updates

BlackBerry today announced a new system that's designed to help automobile makers easily and securely send out wireless software updates to customers' in-car computers and "infotainment" systems.

With WebRTC, Real-Time Communications Come to the Browser

The WebRTC standard aims to make peer-to-peer communication over the Web as easy as picking up a phone. Here's what developers need to know about WebRTC, including how to set it up and what limitations the protocol currently faces.

Vine for Android Has a Key Feature That iOS App Lacks

Twitter this week released an Android app for its Vine viral-video service. The Android version lacks some functionality found in the iOS software, but one key Android feature will have Apple users swooning, according to CIO.com blogger James A. Mart

Samsung Experience Shops Coming Soon to a Best Buy Near You (Video)

Get a first look at the brand new Samsung Experience Shops coming soon to the majority Best Buy's retail stores in this video from CIO.com's Al Sacco.

Infusing Old Organizational Frameworks with New Services Flavor

Joseph Santamaria, CIO of PSEG, restructures his IT organization into four layers: strategic planning & architecture, service enablement, service operations, and IT support.

SAIC Weaves Tech Into the Business Fabric

Former CIO Charles Beard describes how his IT team modernized the $11 billion company's infrastructure and made the business more agile

New York Turns to Big Data to Solve Big Tree Problem

Trees probably aren't the first thing you think of when someone mentions New York City, but the city has a lot of them. Pruning and maintaining them is a public safety issue, and determining how to prioritize that maintenance is no easy feat. Wi

13 simple tips for improving your web design

How your website is laid out, what colors, fonts and images you use (or don't use) can mean the difference between success (low bounce and exit rates, high conversion) and failure (high abandonment, low sales).

IT Resume Makeover: Make Your Messaging Clear

Whether you work in IT or any competitive field, a resume that doesn't quickly illustrate who you are, what you do and why an employer needs you will be summarily dismissed.

Why Agile Isn’t Working: Bringing Common Sense to Agile Principles

Agile promises many things, but the reality in the field is often very far from the expectations. Is it agile we need–or an agile way of thinking?

With Rumored Reorg, Microsoft Tries to Simplify

The mounting pressure on Steve Ballmer to streamline Microsoft is finally leading to some action.

Laptop Prices Dipping as Intel Rolls Out Haswell Chips

Laptops with Intel's next-generation Haswell chips are coming, but if you’re thinking bargain, watch for deals on laptops with the older, but still powerful, Ivy Bridge processors.

Why I Use My BlackBerry PlayBook More Than Any Other Tablet (Seriously)

The BlackBerry PlayBook has a bit of a bad rap these days, but CIO.com's Al Sacco, an unabashed gadget junkie, uses his PlayBook more than any other tablet computer. Here's why.

Why BlackBerry’s Tepid Tablet Strategy Could Be Its Fatal Flaw

BlackBerry is making a significant comeback, but its stance on tablets and the future of the BlackBerry PlayBook could undo any progress it has made, according to CIO.com's Al Sacco.

Big Data Surge From Federal Agencies Will Drive Health IT

Department of Health and Human Services unleashes new structured data sets as it encourages the developer community to build new health IT applications to improve patient care.

3 Common Enterprise Social Network Mistakes (And How to Avoid Them)

Many businesses fight an uphill battle in their enterprise social network deployment: In fact, Gartner predicts that 80 percent of such initiatives fail. Here are the three most common obstacles businesses face and tips for how you can avoid them.

Healthcare’s Accountable Care Organizations Face Daunting IT Task, Deadlines

Outlined in the Affordable Care Act, the ACO model aims to link hospitals, physician networks, acute care facilities and other organizations in an effort to provide more coordinated care that in turn reduces costs. But ACOs must address four key IT c

Porno Apps Coming to Google Glass?

Google Glass has yet to be released, but Android adult app market MiKandi says X-rated content is almost ready, which only increases the device's already high creepy factor.rnrn

3 Google Glass Apps That Should Never Exist

The potential of Google Glass applications seems endless. But that's not necessarily a good thing, according to CIO.com blogger James A. Martin, who has a few ideas for Glass apps that the world could definitely do without.

Government CIOs Eye Business Apps in Cloud Transition

The shift to cloud computing underway across the federal government could eventually move from commodity functions to custom business apps

CISOs Must Engage the Board About Information Security

With technology now at the center of nearly all business processes, information security is no longer simply an operational concern. It deserves a place on the board's strategic agenda. And that means the CISO needs to step up in the boardroom.

Why Dell Has a Subtle, Secret Strategic Advantage

With PC sales lagging, Dell is changing its approach with customers. By asking a single question it is improving the company's relationships with its customers and their users. Competitors, take note.

Motorola Moto X to be 1st Smartphone ‘Assembled’—Not Made—in ‘Murica

Motorola's brand new flagship smartphone is expected to be released this summer, and it will be the first smartphone ever to be assembled in the United States.

Google Gives Gmail a Better Inbox

Cringing under a barrage of email? A new interface for Gmail promises to help.

Two Free Apps to Help Combat the Worst Allergy Season Ever

The free WebMD Allergy and Zyrtec AllergyCast mobile apps can both help sufferers manage allergies, according to CIO.com blogger James A. Martin.

Federal CIOs Must Embrace Hybrid IT in Shift to Cloud

Top Gartner analyst urges government tech leaders to keep mission objectives and service approach in mind as they move IT processes to the cloud.

The BYOD Mobile Security Threat Is Real

Cloud storage, text messaging, poor accountability and the "Bad Leaver" open the doors to data breaches in a BYOD environment, says a cyber-crime expert in this CIO.com interview.

10 Top Social Media Startups–the Final Rankings

The votes are in. This is the final ranking of CIO.com's 10 Hot Social Media Startups. In addition to your votes. the final rankings also take into account the pedigree of the management team, VC funding, viability of the niche and the uniquenes

Top 10 Ways to Blow Up an Agile Project

Everyone knows agile is better. But if you do it just right, agile can be fragile, too. Follow these 10 'tips' and your project is bound to come off the rails.

6 Practical Predictive Analytics Tools

Most analytics tools put data in an historical context. That's all well and good, but if what if you want to use past data to gauge future performance? That narrows your analytics options. These six tools will help you make practical use of your

Companies Profit When the CIO Collaborates in the C-Suite

A study by PricewaterhouseCoopers says companies earn a higher u2018digital IQu2019u2014and higher profitsu2014if the CIO and other top business execs have a collaborative relationship

What You Need to Know About the New Lync and Skype Integration

Audio calls and instant messaging are officially integrated between Lync and Skype, but no video connectivity yet. Here are some key points for users and IT admins about the new Lync-Skype connection.

10 BYOD Worker Types

The BYOD (bring your own device) movement affects everyone at a company, from CEO on down to the hourly worker. Here are 10 of the most common worker types taking shape in the new BYOD workplace.