News

YouTube Maps Most-Watched Videos Across the U.S.

Which videos are on the verge of viral? YouTube's newest tool displays the top trending videos in the U.S. by age, gender, views and shares.

By Kristin Burnham

May 7, 2013 2 mins

Consumer Electronics

When Tech Titans Fall from Grace

Here's our list of 14 once-elite tech companies that fell off their pedestals due to unforeseen circumstances, arrogance, ineptitude, or all of the above.

By Shane O'Neill

May 7, 2013 7 mins

IT Strategy

‘Neat’ Scanner Apps for iOS, Android Do Away with Pesky Paper Receipts

The Neat apps for iOS and Android scan and digitize paper-based information, and for the most part they work well, according to CIO.com blogger James A. Martin. The apps and service probably aren't for everyone, though. Here's why.

By James A. Martin

May 7, 2013 2 mins

Android Smartphones iPhone

Will Online Sales Tax Bill Spur or Stifle Competition?

Strong bipartisan support sends controversial Marketplace Fairness Act to the House, as opponents continue to raise concerns about impact on small businesses.

By Kenneth Corbin

May 7, 2013 5 mins

E-commerce Software Government Regulation

Big Data Gold Isn’t Always Where You Would Expect It

Many companies are focusing their big data initiatives in areas like sales, marketing, customer service and R&D, but other functions like logistics or finance may offer even greater ROI.

By Thor Olavsrud

May 7, 2013 8 mins

Big Data IT Skills IT Strategy

How to Change Software Testing for New Cloud Configurations

If DevOps means infrastructure as code,' then that code very well could have bugs. DevOps also means you may not see those bugs in a test environment because, well, there is no test environment. Here's what you can do to manage this risk.

By Matthew Heusser

May 7, 2013 7 mins

Agile Development Developer Web Development

T-Mobile Comes Clean on Deceptive ‘No-Contract’ Advertising

Wireless carriers still think we're idiots, but a politician does his job and forces to T-Mobile to let consumers bail out of its "No Contract" contract with no penalty.

By Bill Snyder

May 6, 2013 3 mins

Carriers Small and Medium Business iPhone

BlackBerry ‘R10 Curve’ Could be First BlackBerry with Non-Removable Battery

The rumored BlackBerry "Curve R10" smartphone will reportedly have a fixed, non-removable battery, which could make the device cheaper to produce but would also be a turnoff for loyal BlackBerry users, according to CIO.com's Al Sacco.

By Al Sacco

May 6, 2013 2 mins

Computers and Peripherals Small and Medium Business Smartphones

The popular Instagram and Vine photo- and video-sharing apps both got new features that let you tag and mention people. The iPhone's front-facing camera can also now also be used help Vine users capture video of themselves doing random things, s

By James A. Martin

May 6, 2013 2 mins

Android Smartphones iPhone

How to Add Video, Images to Your LinkedIn Profile

LinkedIn's newest feature lets you showcase your professional achievements by uploading presentations, documents, images and video to your profile. Here are step-by-step instructions for improving your LinkedIn brand.

By Kristin Burnham

May 6, 2013 3 mins

LinkedIn Relationship Building Social Networking Apps

How IT Leaders Can Empower Teams to Become Decision-Makers

Most managers want their team members to be more proactive when it comes to making decisions. IT Team leaders at any level can use a 'Tree Decision Rights' model to identify different types of decisions and then work with their team member

By Bob Kantor

May 6, 2013 9 mins

CIO IT Skills Mentoring

EHR Implementation Rising, But Hurdles for Healthcare Providers Remain

Thanks to government incentives, more healthcare organizations in the United States are implementing Electronic Health Record systems than ever before. But EHR implementation isn't the same as EHR adoption, which requires significant investment

By Brian Eastwood

May 6, 2013 5 mins

Healthcare Industry IT Skills Markets

IDC Tablet Report Casts Shadow Over Windows 8 Tablet Hopes

The overall tablet market is exploding, with year-over-year growth of 142 percent, according to IDC. But it's an Android and iOS world, and Microsoft has been all but shut out.

By Shane O'Neill

May 3, 2013 3 mins

Small and Medium Business Tablet PCs Tablets

Facebook Rolls Out New Account Recovery Feature

If you've lost access to your Facebook account, the social network has a new service called Trusted Contacts. This feature relies on close friends to help you safely restore your information and your account.

By Kristin Burnham

May 3, 2013 2 mins

Facebook Privacy Social Networking Apps

Why Apple Won’t Be Around as Long as IBM

IBM is 102 years old. At its height, it was almost a cult, with employees dressing alike, speaking a unique language and earning benefits that took care of them for life. Today's tech companies aren't built to last, as Apple's recent e

By Rob Enderle

May 3, 2013 5 mins

IT Leadership IT Strategy

How to Close Your Next IT Outsourcing Deal: Handshake vs. Contract

Should you trade your clear-cut written outsourcing contract for a simpler agreement and a handshake with your IT services provider? Thomas Young from Information Services Group (ISG) says you should consider what he calls 'evolutionary contract

By Stephanie Overby

May 3, 2013 8 mins

IT Leadership IT Strategy Outsourcing

The Internet Companies that Protect Your Privacy, and Those that Don’t

Twitter and Sonic.net will stand up and fight for you when the feds come knocking, while Verizon, Apple, AT&T and Yahoo will probably roll over, according to a new EFF report.

By Bill Snyder

May 2, 2013 3 mins

Data and Information Security Internet Service Providers Privacy

BlackBerry CEO Sends Some Love Along with Staffers’ New Smartphones

BlackBerry chief Thorsten Heins is sending thanks to some of his staffers for their efforts during tough times in a unique and creative way, along with new BlackBerry 10 smartphones.

By Al Sacco

May 2, 2013 1 min

Data Center Small and Medium Business Smartphones

Mobile Players Offer a Mix of Messages in TV Ads

Apple, Samsung and Microsoft take divergent paths to selling their smartphones via TV commercials. The winning approach: Focus on your own unique features, and resist potshots at the competition.

By Tom Kaneshige

May 2, 2013 3 mins

Consumer Electronics Innovation Smartphones

Federal CIOs Fret Over Budget Pressures, IT Talent and Cybersecurity

TechAmerica's annual survey of federal CIOs reveals anxieties over chronic fiscal constraints and lack of budget authority. But there's more: Add security threats and challenges of recruiting and retaining top talent to the list of CIO conc

By Kenneth Corbin

May 2, 2013 1 min

CIO Government Government IT

IT Resume Makeover: No Time for Complacency

Just because you're not actively looking for a job is no reason to neglect your resume. In a fluctuating market the rug can be pulled out from under even the most skilled IT pros, so it's always good to be prepared.

By Rich Hein

May 2, 2013 9 mins

CIO IT Jobs IT Skills

10 Cloud Storage and Backup Services for Your Small Business

The cloud is an increasingly viable (and inexpensive) storage and backup option for small businesses. Here are 10 services worth a look–and, possibility, your data.

By Paul Mah

May 2, 2013 6 mins

Backup and Recovery Cloud Computing Enterprise Storage

Mandatory BYOD Heading Your Way

To land or keep a job people may soon be forced to buy a personal smartphone, sign away some of their privacy rights and use the phone for work. It's called a BYOD mandate and, according to research firm Gartner, you better get ready for it.

By Tom Kaneshige

May 1, 2013 4 mins

Legal Privacy Small and Medium Business

Buyers Beware, Many BlackBerry 10 Apps Aren’t Compatible with Q10 Smartphone

Many BlackBerry 10 applications are not yet compatible with the brand new Q10 handset. CIO.com's Al Sacco talks with BlackBerry and a well-known developer for insight on what it means to create apps for both devices and whether or not app fragme

By Al Sacco

May 1, 2013 6 mins

Developer Small and Medium Business Smartphones

How to Craft the Best BYOD Policy

What is a good BYOD policy? Step one is to clarify the rights of both company and employee and state upfront what's business and what's personal. But there's a lot more to it. In this interview with a technology transactions lawyer, CI

By Tom Kaneshige

May 1, 2013 9 mins

Legal Privacy Small and Medium Business

Amazon Web Services Will Continue to Disrupt Enterprises, IT Vendors

Traditional IT vendors may deride Amazon as a mere bookseller, but Amazon Web Service is growing quickly, not to mention inexpensively. If those vendors aren't careful, AWS will soon compete against them in the enterprise cloud computing market-

By Bernard Golden

May 1, 2013 8 mins

Cloud Computing System Management Virtualization

8 Tips for Retaining Top IT Talent

How do you retain top IT talent in a competitive market? Is it money? Flexibility? Something else? IT recruiters and executives share their top eight suggestions for how you can keep developers, engineers and IT staff happy.rn

By Jennifer Lonoff Schiff

May 1, 2013 5 mins

IT Jobs IT Skills Relationship Building

Chasing Unicorns: How to Find ‘Blended’ IT-Business Pros

Maryfran Johnson says the answer is to grow your own hybrid players, who have the rare combination of technical smarts, great communication skills and strategic thinking

By Maryfran Johnson

May 1, 2013 3 mins

IT Leadership

CIOs Struggle with the Great Talent Hunt

Finding IT pros with business skills has always been a bear. So award-winning CIOs are taking radical steps to train, recruit or grow the hybrid staff they covet. (Plus: Meet the new members of the CIO Hall of Fame and the Ones to Watch winners.)

By Stephanie Overby

May 1, 2013 18 mins

CIO Careers IT Leadership

Looking for Valuable New Windows RT Apps? You’re Out of Luck

Surface RT tablet users seeking new and exciting apps are bound to be disappointed, according to CIO.com blogger James A. Martin. Here's why.

By James A. Martin

May 1, 2013 2 mins

Tablet PCs

Google Now for iOS Lacks Android Features

Google Now, a unique location-based search and information tool, is now available for iPhone, iPod touch and iPad. It is a welcome addition to iOS, even though it's a few "cards" short of the full Android deck, according to CIO.com blo

By James A. Martin

Apr 30, 2013 3 mins

Smartphones iPad iPhone

Federal CIOs Grapple With BYOD, Mobile Workforce

Security and cultural issues are among many challenges government CIOs face in implementing mobile device management and BYOD strategies.

By Kenneth Corbin

Apr 30, 2013 5 mins

Government Government IT Small and Medium Business

Splunk Adds Statistical Analysis to Enterprise Security App

Splunk is seeking to make it easier than ever to use statistical analysis on your machine-generated data to automate the identification of anomalies and outliers in your systems.

By Thor Olavsrud

Apr 30, 2013 3 mins

Data Breach Malware Viruses

How IT Can Achieve Operational Resiliency

Today's complex IT environments make maintaining 'always on' availability more challenging than ever before, even as IT has become central to most business operations. IDC's David Tapper says organizations must adopt a plan for ac

By Thor Olavsrud

Apr 30, 2013 5 mins

Backup and Recovery Compliance Disaster Recovery

Why It’s Time to Embrace Chatter and Put Skepticism Aside

Three years after Chatter's release, there are many who still doubt Salesforce.com's collaboration platform. It's time to wake up and smell the coffee. The long-term collaboration improvements are worth the short-term workflow disrupti

By David Taber

Apr 30, 2013 5 mins

CRM Systems Collaboration Software Small and Medium Business

Universities Closing Big Data Talent Gap But Need Real Data

Higher education is stepping up its efforts to teach big data analytics and business intelligence, but professors say they need businesses that depend on data to work with them to provide students with real data and real business problems to solve.

By Thor Olavsrud

Apr 30, 2013 5 mins

Big Data Business Intelligence Mentoring

11 Profiles in Bad Leadership Behavior

Recognizing where you fall short in your management style and then developing a plan to strengthen those areas can mean the difference between being a boss and being a leader. It can also make a difference in how far you advance in your IT management

By Rich Hein

Apr 30, 2013 11 mins

CIO CTO IT Strategy

Will Fault Tolerant Servers Improve Your Virtualized Environment?

Companies are turning to fault tolerant servers as a way to improve uptime without experiencing the downtime associated with high availability solutions. But fault tolerant technology may not be right for every enterprise.

By John Moore

Apr 30, 2013 5 mins

SAN Server Virtualization Servers

3 Tips to Help CIOs Adjust to a New CEO

An executive adviser urges CIOs not to be passive in developing a relationship with the new CEO. Speak up about opportunities for business growth and communicate the business impact of the IT function.

By Lauren Brousell

Apr 30, 2013 2 mins

CIO Careers IT Leadership

5 Reasons to Build an Enterprise Mobile App Store

IT departments can keep employees from using malware-infested mobile apps by creating an internal store of company-approved apps. The store can also collect feedback from users about their preferences.

By Lauren Brousell

Apr 30, 2013 3 mins

Mobile Security Small and Medium Business

Microsoft Mocks Rivals (Again) with Windows Phone Wedding Brawl Ad

A funny new Microsoft Windows Phone commercial crashes a wild wedding, but bashes dominant foes Apple and Samsung instead of selling viewers a phone.

By Shane O'Neill

Apr 29, 2013 2 mins

Small and Medium Business Smartphones iPhone

Google Reports Web Censorship Is Escalating

Think the Web can't be censored? Think again. Google reveals in its most recent transparency report that requests to censor content from government agencies soared by 26 percent last year.

By Bill Snyder

Apr 29, 2013 2 mins

Consumer Electronics Internet

Building a culture of innovation into IT at NYSE Euronext

Paul Cassell, US CIO of NYSE Euronext, discusses his mass innovation movement

By Martha Heller

Apr 29, 2013 2 mins

CIO IT Leadership Innovation

Controversial SFPD Sting Targets Stolen-iPhone Buyers Instead of Thieves

The city of San Francisco is using controversial police sting operations to nab people who buy stolen iPhones because efforts to identify and arrest the actual thieves have proven to be ineffective.

By Al Sacco

Apr 29, 2013 3 mins

Apple Small and Medium Business iPhone

How Genomic Research Could Improve Healthcare

The cost of mapping an individual genome is quickly dropping. The potential benefits for improving the care individual patients as well as entire populations are immense. So, too, are the obstacles to getting all stakeholders–healthcare providers, r

By Brian Eastwood

Apr 29, 2013 6 mins

Big Data Data Warehousing Healthcare Industry

How to Evaluate High Availability Options for Virtualized IT Environments

One upside to virtualization is that it puts more applications on fewer servers. One downside is that the availability of those servers become of greater importance.

By John Moore

Apr 29, 2013 5 mins

Server Virtualization Servers System Management

Ramp Up Your IT Leadership Quotient

Advice for aspiring CIOs: Sharpening your communications skills and raising your industry presence will put you on the path to a CIO job.

By Adam Dennison

Apr 29, 2013 3 mins

CIO Careers

Why CIOs Should Invest in Happy Customers

It's time for CIOs to find out which communication technologies customers prefer, and give customer-service reps the data they need to answer questions, says a Forrester analyst.

By Kate Leggett

Apr 29, 2013 2 mins

CIO CRM Systems

CIO Takes the Less-Traveled Path to IT Career Success

This divisional CIO got his promotion after a stint in the IT infrastructure group — a stint that some would view as career suicide, but he viewed as valuable experience

By Kristen Lamoreaux

Apr 29, 2013 3 mins

CIO Careers

CIOs Must Manage the Risk of the Status Quo

One of a CIOu2019s greatest risks is not moving fast enough, says columnist Adam Hartung. To avoid out-of-date thinking, ask futuristic questions like "What if in five years smartphones and tablets totally replace laptops?u201c

By Adam Hartung

Apr 29, 2013 4 mins

CIO Innovation Small and Medium Business