News

eBay’s CIO Focuses on Employee and Customer Engagement

Winning the hearts and minds of employees is the first step towards developing the innovations that will meet customers' changing needs, says CIO Scott Seese.

By Scott Seese

Apr 29, 2013 3 mins

Careers IT Leadership IT Skills

How IT Innovation Helps International Speedway Engage Racing Fans

The chief marketing officer at International Speedway offers insights into how innovative technology can improve the guest experience.

By Martha Heller

Apr 29, 2013 3 mins

CRM Systems Innovation Twitter

BlackBerry Q10, Z10 and Bold 9900 Hardware Comparison (Video)

CIO.com's Al Sacco shows BlackBerry's brand new Q10 smartphone alongside the all-touch BlackBerry Z10 and last-generation Bold 9900 in this quick comparison video.

By Al Sacco

Apr 26, 2013 1 min

Mobile Small and Medium Business Smartphones

Microsoft Lures Bargain Hunters with Bing Offers

Bored with Groupon? Microsoft jumps into the game with Bing Offers, a site that aggregates local deals on everything from food to cars to spas, and more.

By Bill Snyder

Apr 26, 2013 3 mins

Consumer Electronics Internet

Rand McNally Road Atlas for iPad is Mostly a Dead End

Rand McNally's new road-atlas app for iPad gives users access to the company's latest U.S. maps, but not much else, according to CIO.com blogger James A. Martin.

By James A. Martin

Apr 26, 2013 3 mins

iPad iPhone

Just How Close Is Apple’s Tim Cook to Being Fired?

Apple CEO Tim Cook needs to show investors where the company's future growth is coming from. If he fails this fall, then he might be in big trouble, say industry analysts.

By Tom Kaneshige

Apr 26, 2013 4 mins

IT Leadership iPad iPhone

Inside Verizon’s Boston Innovation Center (Video)

In this CIO.com video, Senior Editor Al Sacco visits Verizon's Waltham-Mass.-based Innovation Center, where companies work with the wireless carrier to develop and build unique new, wireless-connected products and services.

By Al Sacco

Apr 26, 2013 2 mins

Carriers Small and Medium Business Wi-Fi

Does Apple’s Tim Cook Have a Lucrative Exit Strategy?

Apple profit fell in the quarter that ended March 30. CEO Tim Cook also announced that the company plans to give shareholders $100 billion of Apple's massive reserves. This should please investors, but CIO.com columnist Rob Enderle ponders wheth

By Rob Enderle

Apr 26, 2013 5 mins

Apple MacBook iPhone

3 Tips to Get a Payoff From Collaboration Tools

To reap the value of collaboration tool investments, CIOs study employee behavior, create incentives and embed capabilities in current workflows

By Mary Brandel

Apr 26, 2013 4 mins

Collaboration Software IT Leadership Small and Medium Business

Top 10 Programming Skills That Will Get You Hired

Have you been considering adding some new programming skills to your toolbox, but you're not sure where to start? When it comes to what's hot for developers, CIO.com has you covered with not only the what, but also the where and how much of

By Rich Hein

Apr 25, 2013 4 mins

Developer IT Jobs IT Skills

Swype Keyboard for Android Finally Emerges from Beta

The Swype keyboard for Android, long in beta and limited to just a few handsets, is now available for all Android smartphones and tablets. Swype takes some getting used to, according to CIO.com blogger James A. Martin, but it can be a valuable typing

By James A. Martin

Apr 25, 2013 2 mins

Android Compliance Smartphones

Could Privacy Protection Bills Hinder Law Enforcement?

The Electronic Communications Privacy Act reform bill advances to the Senate floor to better protect email privacy. Meanwhile a House subcommittee considers privacy protections for location data, data which some in law enforcement say is necessary to

By Kenneth Corbin

Apr 25, 2013 5 mins

Cloud Management Government Internet

How to Recover From a Twitter Hack

Do you know what to do if your Twitter account is hacked? Here are four steps to take to regain control of your account and ensure it doesn't happen again.

By Kristin Burnham

Apr 25, 2013 4 mins

Cybercrime Privacy Twitter

Windows 7, iOS, BYOD Redefine Enterprise OS Landscape

Led by Windows 7, Microsoft's operating systems still control the enterprise, but the software giant's days of dominance are waning. As a recent Forrester report highlights, mobile devices and BYOD have made the state of enterprise operati

By Shane O'Neill

Apr 25, 2013 4 mins

Small and Medium Business Smartphones Tablets

Box Takes Electronic Health Records to the Cloud

Healthcare providers were among the first industries to use tablets and other mobile devices, but leveraging them fully has been difficult due to regulations that protect electronic health records and other personal health information. But enterprise

By Thor Olavsrud

Apr 25, 2013 6 mins

HIPAA Regulation Small and Medium Business

Mozilla Spars With Ad Group Over Do-Not-Track

Digital Advertising Alliance head slams Microsoft, Mozilla for derailing do-not-track work, while Mozilla rep counters that ad networks have been ignoring customer preferences.n

By Kenneth Corbin

Apr 25, 2013 5 mins

Browsers Government Internet

Crowdsourcing Offers a New and Wider Path to Innovation

GE, Allstate try crowdsourcing contests where external brainiacs compete to produce the best answers to big-data analytics questions.

By Kim S. Nash

Apr 25, 2013 3 mins

Big Data Business Intelligence Innovation

10 Key Windows 8 Features for Healthcare Professionals

From improved security and administration to better tablet battery life, there's a lot to like in Windows 8 for healthcare organizations.

By Joseph Kim, M.D.

Apr 24, 2013 6 mins

Healthcare Industry Laptops Small and Medium Business

Where’s the BYOD Payoff?

Companies may be bleeding corporate dollars in the name of BYOD productivity gains that don't really exist, says Nucleus Research.

By Tom Kaneshige

Apr 24, 2013 5 mins

Personal Software Smartphones Tablets

Twitter Plans Two-Step Authentication to Prevent Hacks

Following Tuesday's hacking of the Associated Press' Twitter account, the microblogging site is reportedly working on a two-step authentication security solution to help prevent future hijackings.

By Kristin Burnham

Apr 24, 2013 3 mins

Cybercrime Mobile Security Phishing

Why the Midmarket Is Overlooking Benefits of BYOD

BYOD has the potential in the midmarket to empower smaller workforces. If mishandled with loose rules and complex legalese, BYOD can lead to increased feelings of isolation. Here's how the midmarket can make BYOD work for them.

By Tom Kaneshige

Apr 24, 2013 7 mins

Collaboration Software Small and Medium Business Smartphones

How to Avoid Legal Hassles When Switching Cloud Vendors

Negotiate initial cloud computing contracts to address data ownership and pricing, or you risk delaying the migration when you want to change providers.

By Mary K. Pratt

Apr 24, 2013 3 mins

Cloud Management Legal Private Cloud

Microsoft Investor Joins ‘Get Office on the iPad’ Chorus

A U.S. hedge-fund sinks $2 billion into Microsoft, seeing future dollar signs in Windows Azure and Office on iOS and Android.

By Shane O'Neill

Apr 23, 2013 2 mins

Microsoft Office Small and Medium Business iPhone

Google Makes Mobile Search and Translation Faster and Easier

Need to make yourself understood in a foreign language but can't get online? Google's offline translation for Android makes it easy. The search king has also beefed up mobile search features.

By Bill Snyder

Apr 23, 2013 3 mins

Mobile Apps Small and Medium Business Smartphones

Twitter #Music iOS App Simplifies Music Discovery

Want to be in the know about the most popular music at the moment? If so, you want to download the brand new Twitter #Music app for iPhone and iPod touch, according to CIO.com blogger James A. Martin.

By James A. Martin

Apr 23, 2013 3 mins

iOS iPhone

AP Twitter Hijacking Proves Need for Better Authentication, Encryption

The Associated Press's Twitter account was hijacked this afternoon and used to tweet a false message that reported two explosions at the White House had left U.S. President Barack Obama injured. One security expert says the incident underscores

By Thor Olavsrud

Apr 23, 2013 3 mins

Data Breach Intrusion Detection Software Viruses

Facebook Likes Are Worth $174 to Your Brand

According to a new report, the value of a Facebook "like" has increased 28 percent over the last three years. Here's a look at other findings from the survey, plus tips for how you can continue to use Facebook to build brand loyalty an

By Kristin Burnham

Apr 23, 2013 3 mins

Consumer Electronics Facebook Social Networking Apps

EMC Tackles Big Data, Cloud Skills Gap Among IT Business Leaders

Many organizations have trouble finding IT workers with the skills needed to implement big data analytics and cloud computing strategies. But that skills gap isn't limited to engineers and developers. There's also a shortage of executives a

By Thor Olavsrud

Apr 23, 2013 4 mins

CIO IT Skills IT Strategy

9 Things to Consider Before Accepting That IT Job Offer

In a competitive job market like IT, it's tempting to accept an offer as soon as a company makes it. However, at this crossroad careful deliberation is what's in order. Choose unwisely and you may wind up back at square one.

By Rich Hein

Apr 23, 2013 10 mins

CIO IT Jobs Relationship Building

6 Big Data Analytics Use Cases for Healthcare IT

Making use of the petabytes of patient data that healthcare organizations possess requires extracting it from legacy systems, normalizing it and then building applications that can make sense of it. That's a tall order, but the facilities that p

By Brian Eastwood

Apr 23, 2013 1 min

Big Data Healthcare Industry Web Development

Interview with Stephen Shaffer, CIO of Beechcraft Corp.

Beechcraft Corp. CIO talks about shifting from "IT as email" to "IT as Trusted Advisor."

By Martha Heller

Apr 22, 2013 6 mins

CIO IT Jobs IT Strategy

Why Facebook Home Should Worry Larry Page

Facebook Home, the social network’s new software for Android devices, has reached more than 500,000 downloads. While its reviews are mostly negative, one comic strip points out why Google CEO Larry Page should still be worried.

By Kristin Burnham

Apr 22, 2013 1 min

Facebook Internet Social Networking Apps

Worst. Samsung Galaxy S4 Scratch Test. Ever

The Samsung Galaxy S4 smartphone's display is made of Corning's Gorilla Glass 3, which may or may not be extremely scratch-resistant. It's impossible to tell from this incredibly-poorly-performed Gorilla Glass 3 scratch test.

By Al Sacco

Apr 22, 2013 3 mins

Mobile Small and Medium Business Smartphones

An Indian company is building what it says is the world's first Braille smartphone for the blind, and the device could prove to be an invaluable tool for the visually impaired.

By Al Sacco

Apr 22, 2013 2 mins

Data Center Small and Medium Business Smartphones

BYOD Lawsuits Loom as Work Gets Personal

Will BYOD lead to a rash of lawsuits from employees who feel violated? Or maybe a headline-grabbing, class-action lawsuit? Your company better make sure it has an explicit terms-of-use BYOD agreement. Here are ways companies can protect themselves.

By Tom Kaneshige

Apr 22, 2013 6 mins

Privacy Smartphones Tablets

7 More IT Outsourcing Lessons From Offshoring Pioneers

In part 2 of our two-part series on IT offshoring lessons, we look at seven more examples of successful IT outsourcing offshoring best practices.

By Stephanie Overby

Apr 22, 2013 6 mins

H-1B Visas IT Strategy Outsourcing

How OpenStack Should Prepare Itself for the Enterprise

With major vendors such as Dell, HP, IBM and RackSpace throwing their weight behind OpenStack, the project is poised to be a preeminent private cloud player. But discussions at the recent OpenStack Summit show that the project does have some growing

By Bernard Golden

Apr 22, 2013 7 mins

Cloud Storage Private Cloud Virtualization

‘Aurora’ Cyber Attackers Were Really Running Counter-Intelligence

An attack Google attributed to Chinese targeting human-rights activists was actually a case of hackers probing U.S. surveillance on undercover agents, according to the senior director of Microsoft's Institute for Advanced Technology

By Kenneth Corbin

Apr 22, 2013 7 mins

Cybercrime Government Markets

Siri Stores Your Secrets but Will She Rat You Out?

Apple stores your Siri requests in the cloud for as long as two years, but the company says the info is all anonymous. CIO.com blogger Bill Snyder suggests you still exercise caution when asking for Siri's help.

By Bill Snyder

Apr 19, 2013 2 mins

Privacy iPad iPhone

Yahoo Weather, Mail Apps Get Much-Needed Updates

If you gave up on Yahoo long ago, you might be surprised by its updated Weather app for iOS and its Mail apps for both iOS and Android, according to CIO.com blogger James A. Martin. Here's why.

By James A. Martin

Apr 19, 2013 2 mins

Compliance iPad iPhone

7 Lessons of the Offshoring Pioneers

The need to remain competitive has kept offshoring an essential part of nearly every company's sourcing strategy. The questions that remain are what and how to offshore. Offshore pioneers who have navigated the changing IT offshoring terrain hav

By Stephanie Overby

Apr 19, 2013 7 mins

IT Leadership IT Strategy Outsourcing

How a CIO Can Save an Incompetent CEO

When a bad CEO goes down, the CIO often goes down with him. The way to save yourself, and your company, is to invest in the analytics technology that gives the CEO the data necessary to make smart business decisions. It doesn't hurt that it also

By Rob Enderle

Apr 19, 2013 6 mins

Big Data CIO ROI and Metrics

Thousands of Consumers Demand That Verizon Drop Two-Year Contracts

T-Mobile did away with long-term contracts last month. Now Verizon customers are demanding the same freedom. Sign their petition if you want to do away with two-year contracts.

By Bill Snyder

Apr 18, 2013 3 mins

Carriers Consumer Electronics Small and Medium Business

Start Button Resurrection in Windows 8 a Double-Edged Sword

If Microsoft brings back the Start button in Windows 8 and allows direct boot into the Desktop, it will appease disgruntled users but stunt its own mobile progress.

By Shane O'Neill

Apr 18, 2013 3 mins

Operating Systems Small and Medium Business Windows

9 Top iPhone and iPad Productivity and Time Management Apps

These days everyone is trying to do more with less–and time is no exception. Learn how to squeeze the most out of your busy day using these time management and productivity apps for Apple's iOS devices.

By Rich Hein

Apr 18, 2013 6 mins

Mobile Apps iPad iPhone

Microsoft Tells Federal CIOs Mobile Management Is Better With Windows 8

The lines between PCs, tablets and smartphones will continue to blur. In response to this shift, Microsoft is selling a vision of single-device management to public-sector IT workers and federal government CIOs.

By Kenneth Corbin

Apr 18, 2013 4 mins

Government IT Small and Medium Business iPhone

Beware Online Reviews and Hidden Agendas

Samsung is only the latest to be caught gaming online customer reviews.

By Tom Kaneshige

Apr 18, 2013 3 mins

Consumer Electronics Software Development

Samsung Galaxy S4’s Coolest New Features

Samsung's "next big thing," the Galaxy S4 smartphone, is set to be released in the United States next week. CIO.com's Al Sacco spotlights the new gadget's most notable new features and functionality.

By Al Sacco

Apr 18, 2013 6 mins

Android Small and Medium Business Smartphones

VMware Adds Project Management, Secure IM to Socialcast Platform

The virtualization giant adds project management and secure messaging capabilities to its enterprise social networking and collaboration platform in an effort to break down information silos and centralize workflow.

By Thor Olavsrud

Apr 18, 2013 4 mins

BPM Systems Collaboration Software Small and Medium Business

5 Cool Corporate Retreat and Training Centers

It pays to get the staff out of the office every once in a while. These five example highlight facilities offer amenities that work well for training, team-building, relaxing or letting loose.

By John Brandon

Apr 18, 2013 4 mins

IT Leadership IT Skills Relationship Building