News

Atos deal to sell its legacy service business falls through

Atos ends talks with investment fund after failing to reach an agreement on the sale of its legacy managed infrastructure services business.

By Martin Bayer and Peter Sayer

Feb 28, 2024 4 mins

IT Consulting Services Managed Service Providers Technology Industry

For IT leaders, operationalized gen AI is still a moving target

The blistering pace of advancement in generative AI leaves companies struggling to effectively implement and measure the technology, while guarding against bias and risk.

By Maria Korolov

Feb 28, 2024 15 mins

CIO Data Architecture Generative AI

The multi-faceted digital transformation of Barcelona City Council

With a series of innovative technological projects centering on AI, real-time data analysis, and digitization of processes, Nacho Santillana Montal, CIO of the Catalan City Council in Spain, seeks to achieve the concept of smart city.

By Francisca Domínguez Zubicoa

Feb 28, 2024 5 mins

CIO Digital Transformation Innovation

CIOs rethink all-in cloud strategies

Applying lessons learned from initial forays into the cloud, IT leaders are forgoing platform-first mantras in favor of workload-specific strategies for deciding where applications will run best.

By Paula Rooney

Feb 27, 2024 7 mins

Edge Computing Hybrid Cloud IT Strategy

Managing the ‘H’ out of AI

CIOs need to move beyond hyperbole, hype, and hysteria to value creation and AI mastery.

By Thornton May

Feb 27, 2024 5 mins

Artificial Intelligence Generative AI IT Leadership

Q&A: Businesses need to be the boss of AI, or else

The keynote speaker at FutureIT Los Angeles, Anat Baron, shares her thoughts on navigating a human-plus-machine world.

By Shane O’Neill

Feb 26, 2024 5 mins

Digital Transformation IT Leadership

How to make the most of global talent opportunities

Adobe, Equinix, Lenovo, and G-P share the five difference makers that will help companies successfully harness global talent to compete at speed and scale.

By Chris Davis

Feb 26, 2024 13 mins

Hiring IT Leadership

Defining a new era of exponential companies

A playbook for transforming the enterprise with AI.

By Dave Wright and Brian Solis

Feb 26, 2024 9 mins

Artificial Intelligence Enterprise

DOJ hires first chief AI officer to examine internal and external uses

Princeton professor Jonathan Mayer has been appointed to bolster the US Department of Justice’s AI capacity-building efforts and to help address legal policies regarding its use.

By Grant Gross

Feb 26, 2024 4 mins

Artificial Intelligence Government Government IT

5 hot IT leadership trends — and 4 going cold

Uncertainty, the rise of AI, and shifting forces in what constitutes winning culture are spurring IT leaders to revisit how they lead, coach, hire, and prepare IT for the future.

By Paul Heltzel

Feb 26, 2024 10 mins

Careers IT Leadership

CAPM certification: Cost, salary, training, and more

The Certified Associate Project Manager (CAPM) certification is a great starting point to accelerate your project management career. Cost, salary expectations, training — here’s what you need to know.

By Moira Alexander

Feb 26, 2024 7 mins

Certifications IT Skills Project Management

4 core AI principles that fuel transformation success

Organizational culture can either facilitate or hinder implementation of digital initiatives. But when transformation projects incorporate the right AI to enable beneficial outcomes and a cohesive workforce, the wins speak for themselves.

By Peter Verster

Feb 26, 2024 7 mins

Artificial Intelligence CIO Digital Transformation

Kyndryl bets on partnerships, consulting arm to redeem itself

While Kyndryl’s overall revenue is on a decline, Kyndryl Consult is growing in double digits, acting as the only green shoot for the IBM spin-off.

By Anirban Ghoshal

Feb 23, 2024 6 mins

IT Consulting Services

American Honda IT to fuel innovation with generative AI

IT chief Bob Brizendine sees gen AI as a crucial component for ensuring the North American subsidiary of the Japanese automaker is finely tuned for the road ahead.

By Paula Rooney

Feb 23, 2024 6 mins

Automotive Industry Digital Transformation Generative AI

Google integrates Gemini AI into enterprise tools

The company also announced the launch of two plans, Gemini Business, and Gemini Enterprise, to help businesses of all sizes leverage AI for growth.

By Gagandeep Kaur

Feb 22, 2024 3 mins

Generative AI Google

ESG software buyer’s guide: 6 tips for selecting the best fit for your business

Environmental, social, and governance (ESG) regulations are on the rise. Here’s how to ensure your organization is equipped with the right ESG tools for its reporting and performance improvement needs.

By Stephanie Overby

Feb 22, 2024 11 mins

Enterprise Applications Green IT IT Governance

Ferrovial puts AI at the heart of its transformation

Within its Digital Hub, the transportation and mobility multinational has gone all in on an AI-powered center of excellence that allows technology knowledge, ideas, and projects to develop for all business units.

By Nuria Cordón

Feb 22, 2024 6 mins

CIO Digital Transformation Generative AI

CIO Gray Nester on fostering a culture of success

The Brown & Brown IT chief stresses the importance of partnerships within and outside the business, as well as instilling in teams the courage to embrace change and get up when knocked down.

By Dan Roberts

Feb 22, 2024 9 mins

IT Strategy Insurance Industry Staff Management

Nvidia’s strong earnings highlight AI’s rapid incursion across industries

Despite the potential for heightened growth from the swift expansion of AI, supply limitations and broader geopolitical issues troubling the semiconductor industry continue to cause some concerns for the company.

By Prasanth Aby Thomas

Feb 22, 2024 5 mins

Artificial Intelligence Technology Industry

Why Jackson CIO Mike Hicks had to flip the script on his proven 100-day plan

With two major initiatives in flight, and a budget deadline looming, the new CIO of the Michigan-based retirement income business had to rethink his long-established approach. Here, Martha Heller, CEO of Heller Search Associates, finds out how such a

By Martha Heller

Feb 21, 2024 6 mins

Budgeting CIO IT Strategy

Higher-ed CIOs embrace academia’s AI challenges

Not only are universities teaching AI, they’re also fertile terrain to embed and promote its many innovative applications beyond the classroom.

By Pat Brans

Feb 21, 2024 8 mins

CIO Education Industry Generative AI

4 hidden risks of your enterprise cloud strategy

Unexpected challenges await IT leaders unaware of — or unprepared for — shifting risk postures, emerging regulations, or shortcomings in their approach to the cloud.

By Evan Schuman

Feb 20, 2024 8 mins

Budgeting Cloud Management Cloud Security

The last thing most CIOs need is an AI plan

When it comes to your AI strategy, forget the “plans” part. A random walk will serve you better.

By Bob Lewis

Feb 20, 2024 7 mins

Artificial Intelligence Generative AI IT Strategy

IT leaders turn to HBCUs for future IT talent

IT organizations and technology companies are working with HBCUs as part of their intentional efforts to recruit more Black IT professionals and create a more diverse talent pipeline.

By Mary K. Pratt

Feb 19, 2024 14 mins

Careers Diversity and Inclusion Hiring

Build trust to win out with genAI

If you want to wow your customers with generative AI, you need to embrace a responsible tech mindset.

By Mike Mason

Feb 19, 2024 4 mins

Generative AI IT Strategy

SAP names Philipp Herzig as chief artificial intelligence officer

It’s a small promotion and a change of title for one man, and a sign of a larger change in strategic focus for many others at SAP.

By Martin Bayer

Feb 16, 2024 3 mins

Artificial Intelligence SAP Technology Industry

ADP’s cloud transformation pays dividends

The payroll giant has leveraged its early bets on cloud-native development to transform into an HCM provider poised to make the most of generative AI.

By Paula Rooney

Feb 16, 2024 7 mins

Cloud Computing Digital Transformation

Why Tomago Aluminium reversed course on its cloud journey

Cloud migration can provide many benefits, but that doesn’t mean it’s for everyone. Here, Dennis Moncrieff, IT superintendent at Australia's largest aluminum smelter, shares his story.

By Joanne Carew

Feb 16, 2024 6 mins

Budgeting CIO Cloud Management

Microsoft invests €3.2 billion in AI and the cloud in Germany

Microsoft plans to support enterprises in Germany with investments in data center capacity and in AI training for more than 1.2 million people.

By Jürgen Hill

Feb 15, 2024 5 mins

Artificial Intelligence IT Training Microsoft

Henkel embraces gen AI as enabler and strategic disruptor

Out of necessity, the German consumer packaged goods company is putting generative AI at the core of its five-year digital transformation mission.

By Thor Olavsrud

Feb 15, 2024 6 mins

CIO Leadership Live Chief Digital Officer ICT Partners

4 ways to ensure CEO support for your digital strategy

C-suite buy-in for digital initiatives can’t be taken for granted. But by speaking the CEO’s language and highlighting the concrete value of digitalization projects, IT execs can gain resources and support for change.

By Patrizia Licata

Feb 15, 2024 7 mins

Budgeting C-Suite CIO

Mapping the progress of Air New Zealand’s digital rebuild

Nikhil Ravishankar, chief digital officer at Air New Zealand, sat with Cathy O'Sullivan, CIO editor in APAC, to examine the national carrier’s ambition to be the world’s leading digital airline.

By CIO staff

Feb 14, 2024 8 mins

Chief Digital Officer Digital Transformation Travel and Hospitality Industry

Prioritizing AI? Don’t shortchange IT fundamentals

AI isn’t the only thing on the CIO’s plate, but continuing to invest in familiar IT essentials will pay off there, too.

By Mary Branscombe

Feb 14, 2024 12 mins

Budgeting CIO Generative AI

Oracle Cloud SCM gets new capabilities to help manage logistics

The new updates have been added to Oracle Transportation Management and Oracle Global Trade Management applications, which are a part of Oracle’s Cloud Supply Chain and Manufacturing (SCM) suite.

By Anirban Ghoshal

Feb 13, 2024 3 mins

Oracle Supply Chain Management Software Transportation and Logistics Industry

Step 1 to becoming a business-savvy CIO

To ensure IT is a difference maker, IT leaders must first develop a keen understanding of what moves the needle for the business and then shape IT to be the catalyst.

By Mary Shacklett

Feb 13, 2024 7 mins

Budgeting Business IT Alignment IT Strategy

Black Tech Pipeline connects Black IT pros to DEI-committed employers

Born from a tweet, nonprofit recruiter Black Tech Pipeline seeks to break down barriers by connecting Black tech professionals with companies committed to fostering a culture of DEI.

By Sarah White

Feb 13, 2024 9 mins

Careers Diversity and Inclusion Hiring

9 traits of great IT leaders

Today’s standout IT leaders tap into a range of force-multiplying skills and attributes to ensure IT is primed for business success.

By Mary K. Pratt

Feb 12, 2024 11 mins

CIO IT Skills Relationship Building

SAP 2024 outlook: 5 predictions for customers

As SAP continues to position itself as a leader in generative AI and innovative technologies, customers must prepare to navigate new service offerings and an inevitable move to SAP RISE.

By Len Riley

Feb 12, 2024 8 mins

ERP Systems Enterprise Applications SAP

SAP has a new succession plan

SAP’s board wants to bring former Nokia chairman Pekka Ala-Pietilä on board to succeed founder Hasso Plattner as chairman.

By Martin Bayer

Feb 12, 2024 5 mins

Enterprise Applications SAP Technology Industry

Salesforce’s Einstein 1 platform to get new prompt-engineering features

The two new features, still in the research phase, are expected to help developers do prompt engineering faster, thereby speeding up the development of generative AI applications.

By Anirban Ghoshal

Feb 9, 2024 5 mins

Enterprise Applications Generative AI Salesforce.com

How AI is helping the NFL improve player safety

The NFL’s Digital Athlete platform, built with partner AWS, uses computer vision and machine learning for predictive analytics to identify plays and body positions most likely to lead to player injury.

By Thor Olavsrud

Feb 9, 2024 6 mins

Artificial Intelligence Digital Transformation Media and Entertainment Industry

5 ways CIOs can help gen AI achieve its lightbulb moment

Despite the current level of hype and mainstream adoption, gen AI still needs to experience the trough of disillusionment before embarking on a path to peak productivity.

By Nicholas D. Evans

Feb 9, 2024 6 mins

Artificial Intelligence CIO Generative AI

Microsoft in talks over cloud licensing complaint in the EU

In an effort to avoid another anti-trust probe, Microsoft is in talks with a trade body in the European Union, which has lodged a complaint against the way it licenses its software for use by rival cloud providers.

By Anirban Ghoshal

Feb 8, 2024 3 mins

Desktop Virtualization Legal Regulation

IT budget shock: Global IT services firms continue to struggle

The growth trajectory for the sector hinges on several pivotal factors that need more clarity, including the recovery of discretionary spending and the influx of revenue from new large-scale contracts.

By Prasanth Aby Thomas

Feb 8, 2024 6 mins

Managed IT Services Technology Industry

Introducing Smart Answers, a genAI tool for CIO.com readers

Get the answers you need from our trusted brands, award-winning journalists, and expert contributors.

By Amy Bennett

Feb 8, 2024 3 mins

Generative AI

6 best practices for better vendor management

To move beyond SLAs to strategic partnerships, IT leaders must develop vendor management practices focused on alignment, collaboration, and maximum value.

By Bob Violino

Feb 8, 2024 9 mins

IT Strategy Managed Cloud Services Managed IT Services

Top 16 agile certifications available today

Agile project management is increasingly how business gets done. The skills acquired through these agile certifications will put you on a path toward career growth.

By Moumita Deb Choudhury

Feb 8, 2024 11 mins

Agile Development Certifications IT Skills

Edward Jones’ CIO Frank LaQuinta plays to win

Over his career, the financial services IT exec has built a lasting set of leadership principles for driving benefits not just to the firm, but its associates, clients, and the communities it serves.

By Dan Roberts

Feb 8, 2024 11 mins

Financial Services Industry IT Leadership IT Strategy