News

Dumb Thief: How to Locate a Stolen iPhone

Identity cloning generally encompasses all types of identity theft.

Apple Manufacturing Guru Out: Antennagate Fall Guy?

Mark Papermaster leaves Apple three weeks after Antennagate

BlackBerry Torch 9800 Slider (AT&T) Unboxing Video

CIO.com's Al Sacco removes the AT&T BlackBerry Torch 9800 from its retail packaging, revealing a few redesigned RIM accessories.

BlackBerry Curve 9300 (Finally) Gets Official: Upgraded Curve 8520 with 3G, BlackBerry 6 OS

The BlackBerry Curve 9300 has finally been announced, and it will run BlackBerry 6…"in the coming months."

10 of the World’s Funniest Tech Videos

The U.S. hasn't cornered the market on funny tech ads. This is one virtual world tour you won't want to miss.

Inside American Eagle Outfitter’s 8-Day Website Nightmare

This e-tailer just suffered an unprecedented site outage–at the start of the crucial back-to-school season. Would your disaster-recovery plans and backup systems fare any better?

Business Process Outsourcing Gigs Aren’t Living Up To Innovation

Companies think their BPO engagements don’t deliver enough innovation, according to a new report.

SAP Raises the White Flag to Oracle

Can SAP finally put its $100 million mistake—TomorrowNow–behind them? That depends on how Larry Ellison is feeling.

What If Microsoft Bought RIM….

It would be a complex and expensive acquisition, but Microsoft and RIM could unite to build the ultimate business smartphone.

RIP Google Wave: Lessons For Enterprise Social Initiatives

When deploying a collaboration platform, it is very important to think about your adoption strategy.

Five Advantages of Unified Information Access (UIA)

A detailed look at the top five most important reasons the world's most visionary enterprises are upgrading to Unified Information Access.

The Software Vendor CYA: Who’s the Real Arse, Them or Us?

As more companies turn to the cloud, let's hope they don't keep making the same contractual mistakes they've made in the past.

Battle Royale: BlackBerry Torch, iPhone 4 and Droid Incredible

A consumer smartphone battle is brewing in the enterprise

Good Riddance Net Neutrality!

Net Neutrality Dies

Microsoft Exchange in the Cloud: Four Migration Tips

More companies are moving e-mail into the cloud, and it's not just small companies. Dow Chemical shares why it's migrating Microsoft Exchange to the cloud u2014 and what it's demanding from Microsoft in return.

A Victory for Social Media: Inside the Election of Colombia’s New President

Juan Manuel Santos's race to Colombia's presidency is a social media case study for companies everywhere: How his team used Facebook, mobile apps and geolocation technologies to overcome a 12-point deficit and win with 70 percent of the vot

USAID Supports Outsourcing Market in Southern Asia

A new initiative is aimed at helping Sri Lanka build up its outsourcing industry. Is this pro-offshoring? Good or Bad?

BlackBerry-Maker to UAE, Saudis: No 3rd Party Can Access Encrypted Data, Not Even RIM

A document sent by RIM to its enterprise customers offers insight on its decision to keep encrypted BlackBerry data locked down.

The Enterprise Architecture Blogosphere Update (July in Review)

A summary of the the Enterprise Architecture blog posts in July – what's on people's minds?

Don’t Mess with Texas: 7 Lessons From State IT Outsourcing Disasters

Major IT services disputes in Texas, Indiana and Virginia provide a rare peek behind the curtain at what happens when outsourcing relationships go south. Here are lessons any enterprise should take away from these outsourcing relationship meltdowns.

Citrix vs. VMware: Virtualization Battle Plan Changes

Citrix is backing off the server virtualization front to focus on desktop — where it retains the technology lead. Will VMware catch up on the desktop side with improvements rumored to debut at VMworld?

Your Workplace in 2020: Gartner’s Predictions

How will people work 10 years from now? Take a peek at Gartner's thoughts on big trends emerging in the office: Get ready for "work swarms" and "hyperconnectedness."

Is SVM A Barrier To Innovation?

Sourcing and Vendor Management (SVM) can and should play a critical role in the innovation process.

BlackBerry Torch 9800 Slider Hands-On Video from NYC Launch

CIO.com's BlackBerry black belt Al Sacco shares his hands-on first impressions of the BlackBerry Torch 9800 slider.

Twitter Tips: 5 Ways to Find Relevant Followers

Cutting through Twitter's noise can be tricky, so check out these five tools to help you build a more meaningful following.

Cloud Computing: It’s No Y2K Bonanza for IT Consulting Industry

Consulting, systems integration and outsourcing vendors must prepare themselves for life in the cloud, too, says Forrester Research. For traditional IT service providers, cloud is bad news in the short term, but is it really good news in the long ter

7 Steps to Stronger Enterprise iPhone Security

Which pieces of iPhone security advice should CIOs take to heart? Here are seven practices to insist on and three to ignore, according to Forrester Research.

How to Improve Your CRM Lead Tracking

The first step towards real CRM is to track each "touch" of the customer or prospect as a separate record, or "campaign member." Here's expert advice on how to track and measure the source of your leads and marketing's i

Where the Gadgets Are: Top Tech-Consuming States

Which state is leading the nation in iPad sales and which boasts the most laptops? Hint: California is the wrong answer to both questions. Read on for a look at where consumers are leading the gadget charge and where they're hanging back.

BlackBerry Torch 9800 Slider Gets Official on AT&T

Research In Motion (RIM) on Tuesday took the wraps off its latest BlackBerry smartphone, the BlackBerry Torch 9800. The Torch is RIM's first handheld with a touch-screen and a "physical" QWERTY keyboard, and it's the first device

Building IE8: Did Advertising Interests Trump Your Privacy?

IE8's development created a head-on collision within Microsoft between user privacy rights and online ad sales.

SAP Business ByDesign Is Live, for Better or Worse

SAP has finally wedded itself to on-demand software. It's been an expensive, hard-to-plan affair–now the hard work begins.

CIOs: Focus on Learning, Not Performance Goals

Canadian research is backing up what many CIOs have probably known for a long time — leaders respond much better to negative feedback when they are focused on what they're learning rather than what they have achieved.

Hungry States Eye Web Sales Taxes, Net Casinos

From e-tail purchases to possible new online gambling options, state governments are pushing to impose added Web taxes. CIO.com's Bill Snyder explains how this could hit your wallet.n

Cloud Computing: Whose Crystal Ball is Correct?

Are private clouds a pipe dream for all but a few enterprises? CIO.com's Bernard Golden sorts through the newest cloud predictions for enterprise IT's future and shares some practical advice.

What is that Facebook “Friends” Motivation?

How Well Do You Understand Your Business And IT Strategy?

Researching how well employees understand their organizations business and IT strategy.

RIM Shows Its Lighter Side with New Video Touting BlackBerry Enterprise Benefits

RIM gets creative in its latest video promoting the BlackBerry Enterprise Server (BES) platform.

Microsoft Products: Tales of Disaster from IT Pros

From disappearing SharePoint Searches to Exchange outages, IT pros tell of Microsoft product mishaps and how they got fixed.

Top 10 Ways CIOs Can Prepare for Recession No. 2

As Gartner warns IT leaders to be ready in case a second recession hits, CIO.com's Thomas Wailgum shares his thoughts on how CIOs can actually slash pesky budgets. Hint: Unpaid interns, meet Russian hackers!

GM, NC Have Sights on Outsourcing

Despite a few recent, newsworthy deals gone bad, others are renewing or researching outsourcing for their organizations.

The Biggest Mistake a Project Manager Can Make is To Make Friends

Don’t let friendships get in the way of your projects.

Cloud Computing’s World of Acronyms: Enter at Your Own Risk

With Forrester Research's help, I attempt to demystify the Cloud flavors known as SaaS, PaaS and IaaS for enterprise software.

iPad at Work on Dirty Jobs: 5 Lessons Learned

A small consulting firm in the construction business deploys iPads in the field, and learns plenty about the pros and cons of Apple's consumer device in the enterprise. Check out the lessons learned on cases, heat, set-up, and more.

iPad in the Enterprise: Will CIOs Use It To Innovate for Customers?

Apple's iPad is not ready to take over general business computing. But could the iPad spur CIOs to focus on customer-facing innovations?

Foursquare Makes it Harder to Unlock Badges, Reactivates Tag Search

CIO.com's Al Sacco details a number of recent changes made to popular location-based social network Foursquare that make it more difficult to unlock badges, among other things.

‘Year of the Virtual Desktop’ a Flop So Far

2010 would be the year desktop virtualization took off in the enterprise, analysts predicted. But halfway through the year, those sales have not materialized and Windows 7 XP Mode may be becoming the most popular virtual PC in corporate America.

What to Expect from RIM, AT&T at August 3 NYC BlackBerry Event

RIM and AT&T will hold an exclusive event in NYC on August 3. CIO.com's Al Sacco predicts what the companies plan to announce.

Beef Up Your BI Strategy

Last year CIOs faced budget cuts, project delays and increased demand for services, and this year IT budgets have u2013 for the most part u2013 remained flat. For CIOs, itu2019s a challenging time, and one that requires them to move from cost-cutting