News

Is ‘VM Stall’ the Next Big Virtualization Challenge?

Stalled virtualization deployment means the highly desirable outcomes of virtualization can stall or backslide. CA's Andi Mann discusses some of the possible causes for VM stall.

2010 CIO 100 Awards: The Judges

This year's CIO 100 applications were each reviewed by two members of our judging panel

How We Chose the 2010 CIO 100 Winners

Our method for selecting this year's winners

Police Offer Home Security Tips

How Secure is your Mobile Phone?

Mortgage Fraud and Identity Theft: Like Chocolate and Peanut Butter

Let’s Get our New CIO from the Business

Let's Get our New CIO from the Business

House Votes Yes to Discourage Outsourcing

The package, which among other things is aimed at creating jobs and closing tax loopholes, passed the House.

SharePoint 2010: Three Ways Sony Is Using It

Sony Electronics is tapping SharePoint 2010's social networking and document sharing tools to better unify its far-flung workforce.

CRM Success Sealed with a KISSS

Keep It Small, Simple, and Separable: The KISSS Principle is an essential ingredient of successful CRM projects. Here's why.

8 Questions with Infor’s Bruce Richardson

From rock star analyst to chief strategy officer for ERP vendor Infor, Bruce Richardson's had quite a ride this year. He recently gave CIO.com's Thomas Wailgum a peek at what Infor has up its sleeve next.

More Thoughts on Requirements Definition for Project Managers

Engineers have a tendency to overdesign products.

BlackBerry Bold 9700 in “Flash” White (T-Mobile): $100 on Contract

T-Mobile this week became the first U.S. carrier to offer RIM's new BlackBerry Bold 9700 in a color it's calling "flash" white.

3 PMO Pitfalls That Jeopardize Every Project

For a PMO to successfully execute its mission of helping organizations complete projects on time and budget, PMO leaders need to recognize and avoid three common pitfalls.

Prison Labor: Outsourcing’s “Best Kept Secret”

Since 1999, private corporations in the U.S. have outsourced a variety of business services to federal prison inmates, who today earn around $1 an hour for call center work. Proponents of the practice claim prison labor is a low-cost alternative to o

CIOs Running IT Governance: A Lose-Lose Scenario

Should CIOs be responsible for both IT governance and IT management? Of course not. But corporate reality begs to differ.

Facebook Privacy Fixes: Your Guide to the Newest Changes

After weeks of feeling the heat from disgruntled users, Facebook founder Mark Zuckerberg announced three new privacy settings that will roll out gradually to the public. Here's what you need to know.

LinkedIn Quick Tip: Find and Follow Your LinkedIn Connections on Twitter

A new LinkedIn feature bridges the gap between your LinkedIn connections and your Twitter followers. Here are step-by-step instructions for getting started.

Cloud Computing and the Death of Local TV

The Internet has changed the newspaper business irrevocably: Will it do the same to local TV news? And what does this teach us about cloud computing adoption? CIO.com's Bernard Golden explains.

WWDC Preview: Apple Waging 3 Big Fights

As Apple gears up for the WWDC conference in less than two weeks and the debut of the new iPhone, we examine the tale of the tape on its current major matchups: iPhone vs. Droid, AT&T vs. Verizon, and iPad vs. netbook.

SharePoint 2010: How I Made Enterprise Social Networking a Reality

Canadian Telco company Telus has ditched traditional employee training classes and rolled out SharePoint 2010 for real-time, social networking-based training that includes Webcasts, communities, blogs, microblogs and wikis. Here's a look at how

8 Ways to Measure Cloud ROI

You need more than capacity and utilization metrics to demonstrate cloud computing's ROI to the business. Consider these eight metrics to create a score card of your current and future business and IT needs relating to cloud computing.

Apple’s Supply-Chain Strife in China

Should employee unrest inside the world's most important manufacturers be raising red flags for U.S. high-tech elite?

MIT CIO Symposium: Why Silos Must Go

The role of the CIO is changing due to technology, economic and behavioral shifts.

10 Types of Coworkers No One Would Miss

Hit TV show "The Office" works for one good reason: Every office has a few crazy characters. Here's a look at the 10 types we could do without, from the etiquette-challenged to the lunch-crazed. Hey, if you're going to eat like th

Four Fabulous iPhone Wishes

It's all but certain that the next-generation iPhone will be announced at Apple's Worldwide Developers Conference. Will Verizon carry the new iPhone? Is video chat a sure thing? What about a Bluetooth keyboard? We're crossing our finge

U.K. Law Firm’s Outsourcing Deal Draws Fire

It appears CMS Cameron McKenna is taking some heat for its more than $850 million outsourcing deal with Integreon.

How To Be Charismatic

A communications coach offers a quick lesson in the brain science behind charisma.

Sprint BlackBerry Bold 9650 Ships Unlocked; How to Switch Between CDMA, GSM Networks

RIM’s BlackBerry Bold 9650 comes factory unlocked via Sprint. CIO.com’s Al Sacco explains how to switch network technologies.

Facebook Privacy Fix: New Tool Finds Trouble Spots

If Facebook's ever-more-complex privacy settings leave you scratching your head, try this new tool that simplifies it with one click.

Desktop Virtualization: Top Vendors Still Miss the Mark

What's taking so long for desktop virtualization to spread across the enterprise? Even top vendors VMware and Citrix are missing key pieces that enterprise customers need for rollout.

Netbooks: Five Things You Need to Know

Better than a smartphone but worse than a laptop? Or is the netbook just a fad like the iPad?

10 Tips for Safer Browsing: Supercookies and New Dangers

From what your old copier says about you to your not-so-secret web tracks, security traps just keep on coming. CIO.com's Bill Snyder guides you through the newest minefields.

Accenture Lands an Outsourcing Gig from an Offshore Client

Accenture will provide a Brazilian credit union application development, support and systems IT outsourcing services.

RIM BlackBerry Bold 9650 Smartphone (Sprint) Video Unboxing

CIO.com's Al Sacco unboxes RIM's latest business handset, the Sprint BlackBerry Bold 9650.

Leadership, Communication and Authenticity

Authentic leaders are better able to connect with and build trust among their many stakeholders.

Stephen Gillett On The Changing Role Of The CIO: Your Questions Answered

Starbucks CIO answers your questions about elevating the role of CIO to digital business leader.

Project Managers Need to Engage IT At the Right Time

Getting IT involved too early in the development process could be a mistake.

BlackBerry Desktop Manager for Mac Updated to v1.0.3.19

BlackBerry-maker RIM has released a minor maintenance update to its BlackBerry Desktop Manager for Mac sync-software.

Apple iPad: In the Fast Lane to Success

After months of hype and promises, the iPad is already making strides to live up to sky high expectations. But one of the first customer satisfaction surveys shows room for improvement, too.

Forrester: Windows 7 Enterprise Use Rises as IE Falls

While the onset of long-delayed corporate PC refreshes is a boon to Windows 7, the Internet Explorer browser is being left by the wayside as more business turn to Firefox and Chrome.

5 Must-Read Blog Posts from SAP Sapphire 2010

These five posts offer superb insight into SAP's strategies as well as the challenges (and likely successes) that the ERP vendor will experience.

My 7 Minutes with SAP’s Hasso Plattner

My first (and brief) time with SAP's main man at Sapphire 2010 did not disappoint. He's a rock star, after all.

BMW Takes a Sharp Turn Toward App Virtualization

Auto maker BMW needed to hit the brakes on the expensive manual labor of installing and supporting software on each desktop. Here's a look at what they've learned about application virtualization so far and what they've saved.

SAP Sapphire 2010: Observations, News and Tweets

Here are the tastiest bits of news, views and goings-on from SAP's big show in Orlando.

Virtualization Planning: 4 Systems Management Keys to Success

As virtualization management tools proliferate, consider carefully how these tools fit into your IT processes and management portfolio. Keep your eye on these key system management capabilties, says Forrester Research.

H-1B Visa Holders Earn More Than U.S.-Born IT Professionals, Study Claims

Findings from a new IT salary study conducted by researchers at the University of Maryland challenge the notion that H-1B visa workers depress the wages of American-born citizens and that American corporations only hire H-1B visa workers for cheap la

Apple’s Beef with Cash

No place for paper money in a mobile wallet.

E-mail Etiquette: 8 Tips to Avoid Communication Blunders

Before you dash off another sloppy e-mail, remember: Your e-mail speaks volumes about your communication skills and you as a person. Consider these eight guidelines for effective e-mail writing, shared by an e-mail etiquette expert.

CRM Problems Come in Threes

In most IT systems, problems in data quality or architecture are fairly separate from people or process issues. Not so with CRM. Read on for the telltale signs of trouble and how to fix small problems from becoming big ones.