News

BlackBerry Pearl 9100: Details, Images and Accessories

CIO.com's Al Sacco snapped pictures of the new BlackBerry Pearl 9100 at WES 2010, along with a handful of 9100 accessories.

By Al Sacco

Apr 26, 2010 2 mins

Mobile Small and Medium Business

BlackBerry Bold 9650, Pearl 9100 Finally Get Official at WES 2010

RIM's latest smartphones, the BlackBerry Bold 9650 and the 3G Pearl 9100, are expected to become available in May.

By Al Sacco

Apr 26, 2010

Mobile Small and Medium Business

BlackBerry Mobile Voice System (MVS): Benefits of Using T-Mobile UMA for VoWi-Fi v. New MVS 5

BlackBerry MVS 5 with VoWi-Fi is similar to T-Mobile's existing MVS offering but with a few key differences. RIM explains.

By Al Sacco

Apr 26, 2010

Mobile Small and Medium Business

Agile BI Development: Meet User Demand and Beat IT Complexity

Traditional approaches to BI deployments are not always up to the task posed by today's complex IT environments and demanding users. A new way of designing and building BI applicationsu2014called Agile BIu2014is needed, according to Forrester Re

By Thomas Wailgum

Apr 26, 2010

Business Intelligence Developer Enterprise Architecture

Tech Vendors Admit Service Stinks

Sixty four percent of PC users are frustrated with the current state of tech support and customer service, new research shows. On the bright side, the top tech vendors are candidly discussing the problem. But can they take the next step and learn fro

By Bill Snyder

Apr 26, 2010

Computers and Peripherals Consumer Electronics

RIM’s BlackBerry Mobile Voice System (MVS) 5 Gets New VoWi-Fi Features

The upcoming version of RIM's BlackBerry Mobile Voice System (MVS), which merges traditional corporate desktop-phone-systems with BlackBerry smartphones for a unified calling experience, adds new VoWi-Fi functionality and support for additional

By Al Sacco

Apr 26, 2010 4 mins

Carriers Small and Medium Business Smartphones

The Killer Apps of Capitalism

IT's advances are human beings' gain? Not necessarily. Case in point: WellPoint's 'innovative' new customer app.

By Thomas Wailgum

Apr 23, 2010

Enterprise Applications

Is Microsoft Innovative? BusinessWeek Says Yes

Microsoft gets accused of resting on its laurels, but it's the biggest innovator behind Apple and Google, writes BusinessWeek.

By Shane O'Neill

Apr 23, 2010

Data Center

Project Managers Should Embrace Agile

The agile methodology can increase your projects performance if you manage it properly.

By Jim Vaughan

Apr 23, 2010

IT Leadership

Facebook Privacy Changes: 5 Can’t-Miss Facts

Keeping track of Facebook's updates — and what they mean to your privacy — can be daunting. We've demystified this week's changes and created step-by-step instructions for tweaking five privacy settings that need updating now.

By Kristin Burnham

Apr 23, 2010 6 mins

Facebook Privacy Social Networking Apps

How a CIO Saved His IT Staff from Layoffs

As Fleetwood Enterprises went through bankruptcy, its CIO hatched a plan to save his employeesu2019 jobs by selling the IT department to a vendor.

By CIO Staff

Apr 23, 2010

Data Center ERP Systems

Why CIOs Are Made to Be Environmental Sustainability Leaders

CIOsu2019 experience with change management makes them the perfect leaders of corporate environmental sustainability initiatives

By CIO Staff

Apr 23, 2010

BPM Systems Data Center ERP Systems

Group Mentoring Provides Strength in Numbers

CIOs-in-training get advice, support through mentoring relationships in the Councilu2019s Pathways leadership development program

By CIO Executive Council

Apr 23, 2010

IT Leadership Mentoring

Salesforce.com and Jigsaw: How the Pieces Fit

The headlines about Saleforce.com's Jigsaw acquisition are everywhere. What's it mean? Will it matter? Here's what this combination could do for your lead data.

By David Taber

Apr 23, 2010

CRM Systems Data Center

Cloud Computing: It’s the Economics Stupid

Cloud's ability to make IT more agile is undeniable, says CIO.com's Bernard Golden. But once that benchmark is met, the cost effectiveness of the internal cloud versus public providers will be a key measure of success.

By Bernard Golden

Apr 23, 2010

Virtualization

CIO Tenure Worries: Are Competing Roles Dragging You Down?

At a time when technology's role in our everyday lives should be garnering more power for the CIO, data shows that many CIOs find themselves struggling to rationalize dual "staff" and "line" roles within the organization. Chr

By Chris Curran, Partner, Diamond Management & Technology Consultants

Apr 22, 2010

CIO IT Leadership

Global CIOs Think Business Strategy

Shell Oil CIO Jay Crotts says market knowledge is necessary for successful global IT

By CIO Executive Council

Apr 22, 2010

IT Leadership

How to Make Time for Strategy

Five strategic CIOs explain how to extricate yourself from the tactical weeds of operations

By Martha Heller

Apr 22, 2010

CIO

BlackBerry Gets Free Cisco WebEx App for Online Meetings

Cisco has released a free BlackBerry application meant to make joining and participating in WebEx online meetings via smartphone an easier and more efficient process.

By Al Sacco

Apr 22, 2010 3 mins

Mobile Small and Medium Business Smartphones

Windows Intune Cloud Service: Quick Cure for Bad PC Management?

Small businesses rushed the doors for the beta version of Microsoft's Windows Intune service that allows PC management via the cloud. Truth is, many SMBs don't have the resources to manage PCs effectively, if at all, analysts say.

By Shane O'Neill

Apr 22, 2010

Cloud Computing Small and Medium Business Windows

Inside Project Managers’ Paychecks: PMI Salary Survey Results

The Project Management Institute's (PMI) latest salary survey reveals what project managers earn, how their salaries fared during the worst of the recession, and the factors that positively or negatively affect their earnings.

By Meridith Levinson

Apr 22, 2010 5 mins

Careers Project Management Tools Salaries

BlackBerry Enterprise Server (BES) Security Checklist Helps ID Risks

How secure is your organization's BES and associated BlackBerry devices? Use this checklist to help identify security holes.

By Al Sacco

Apr 21, 2010

Mobile Small and Medium Business

BlackBerry User Attending RIM’s WES 2010? Don’t Miss This Party

BoxTone is throwing a pool-party at RIM's WES—and CIO.com's Al Sacco will be a "host," mingling and handing out prizes.

By Al Sacco

Apr 21, 2010

Mobile Small and Medium Business

MacBook Pro Core i5: Under the Hood

Do-It-Yourself website iFixit took apart a new MacBook and found a smartly designed, power-efficient system – and no more proprietary screws.

By Tom Kaneshige

Apr 21, 2010

MacBook Small and Medium Business iPhone

Why Is the CFO Still Boss of IT?

It's a battle IT leaders have been waging for years: At some companies, CEOs still think IT should report to the head bean counter. A debate among CIOs on this topic has created some valuable food for thought.

By Thomas Wailgum

Apr 21, 2010

Business IT Alignment Careers IT Strategy

How to Negotiate a Better Cloud Computing Contract

Standard cloud computing contracts are one-sided documents that impose responsibility for security and data protection on the customer, disclaim all liability, offer no warranties, and give the vendor the right to suspend service at will. So why woul

By Stephanie Overby

Apr 21, 2010

Cloud Computing Outsourcing

Cloud-Computing Services: “Fine Print” Disappointment Forecasted

A new Yankee Group study of enterprise cloud computing services finds cloud contracts full of disclaimers, ambiguous uptime guarantees, and uncertain privacy policies and compliance claims.

By Thomas Wailgum

Apr 21, 2010

Cloud Computing Enterprise Applications Project Management Tools

LinkedIn unveils changes to how you can share information on the site, emulating functionality from Twitter and Facebook. Here's what you need to know about LinkedIn's new updates.

By Kristin Burnham

Apr 21, 2010

LinkedIn Social Networking Apps

When It Comes to Outsourcing, India’s Up But IBM’s Down

Both TCS and Infosys report business growth; IBM, however, reports a downturn in its outsourcing business.

By Beth Bacheldor

Apr 20, 2010

Enterprise Applications

Look Beyond Cloud Labels: Prepare for Hybrid Journey

Your organization must look beyond the public vs. private cloud debate and focus on your unique business needs.

By Vanessa Alvarez

Apr 20, 2010

Data Center

Windows Intune Cloud Service: A Simple FAQ

Here is a breakdown of everything you need to know about Microsoft's new cloud-based PC management and security platform aimed at midmarket companies.

By Shane O'Neill

Apr 20, 2010

Cloud Computing Small and Medium Business Windows

Sam Spade and The Case of the Found iPhone

Apple's new iPhone has been left on a bar — or not. It's a heckuva story, and we've got juicy new, ahem, details.

By Tom Kaneshige

Apr 19, 2010

Mobile Small and Medium Business

Florida Uses BI Tech to Profile At-Risk Kids: Smart or Scary?

Florida's Dept. of Juvenile Justice is using IBM predictive analytics to keep kids out of jail as adults. Sound good? Not to all

By Thomas Wailgum

Apr 19, 2010

Enterprise Applications

BlackBerry to Get Flash Support in Second Half 2010, Says Adobe CEO

Adobe's CEO says BlackBerry smartphones will support Flash technology before 2011, along with Android and webOS devices.

By Al Sacco

Apr 19, 2010 3 mins

Mobile Small and Medium Business

BlackBerry Bold 9650: May Release Rumors for Sprint, Verizon

Both Sprint and Verizon customers should be able to get their thumbs on the new BlackBerry Bold 9650 next month.

By Al Sacco

Apr 19, 2010

Mobile Small and Medium Business

BlackBerry Desktop Manager (BBDM) for Mac Updated to v1.0.3

Research In Motion (RIM) has updated its Mac desktop synchronization software for BlackBerry to v.1.0.3.

By Al Sacco

Apr 19, 2010

Data Center Small and Medium Business Smartphones

Three iPhone Apps for Globetrotters

nNeed to find good places to eat in Cairo? Need to translate Japanese speech or a foreign exchange rate? Check out these iPhone apps with an international flavor.

By Tom Kaneshige

Apr 19, 2010

Consumer Electronics Tablets iPhone

Web Sales Tax Debate Flares Again

Think that the Internet Tax Freedom Act stands in the way of collecting sales taxes on Web-purchased items? Think again. Some states are now getting serious about Internet sales taxes.

By Bill Snyder

Apr 19, 2010

Internet

Twitter Time Machine: How Will You Use Google Replay?

Google's new search tool lets you travel back in time to search and revisit old tweets. Here's why that could be a big deal.

By Kristin Burnham

Apr 16, 2010 2 mins

Enterprise Applications

Enterprise Software Marketing Gets Snarky and Dare We Say, Funny

In the serious world of enterprise software, the ads are finally connecting with customers on the most human level: Humor.

By Thomas Wailgum

Apr 16, 2010

Enterprise Applications

Would You Trade Your Contacts for Access to Free Job Search Tool?

A new job search tool from ZoomInfo is free in exchange for job seekers' business contacts.

By Meridith Levinson

Apr 16, 2010

Careers

Cloud Computing Opens New Outsourcing Doors

Service providers are looking at new business models they can spin out that leverage outsourcing and cloud computing in one.

By Beth Bacheldor

Apr 16, 2010

Enterprise Applications

Job Search: Four Ways to Stand Out in Today’s Market – SEO Your Resume

Part two of 3rd post in a four-post series on ways to differentiate yourself as THE candidate employers want. 3) SEO Your Resume

By Mark Cummuta

Apr 15, 2010

Careers

Data, Data Everywhere, But Not Enough Smart Management

One downside of the data explosion: There's more bad data than ever, new research shows. Worse, some 'he-said, she-said' arguments between business and IT execs are standing in the way of a fix to the data management problem.

By Thomas Wailgum

Apr 15, 2010

Business IT Alignment Data Center Data Management

LinkedIn Quick Tip: New Premium Account Places Job Seekers at the Top of Hiring Lists

For $20 a month, LinkedIn will move you to the top of the application pile. Is it worth it for you?

By Kristin Burnham

Apr 15, 2010

LinkedIn Social Networking Apps

Where in the World is Your Cloud? Four Compliance Best Practices

Infrastructure-as-a-service (IaaS) cloud services live in data centers in specific places. Customer data is generated and most likely stored in this physical location, giving it legal and privacy implications that you can't just ignore. Here are

By James Staten

Apr 15, 2010

Cloud Computing

Look, Ma, no data center. Many of today's start-up companies find cloud services such as Amazon EC2 essential to their business model. You can benefit from the lessons already learned by these early cloud adopters.nn

By Robert Lemos

Apr 15, 2010

Cloud Computing

5 Ways IT Outsourcing Customers Can Test Cloud Computing

Traditional IT outsourcing customers have hesitated to jump into cloud computing because of the security and control risks. But the risk of not trying out cloud computing may be even greater. Here are five low-risk ways IT outsourcing customers can t

By Stephanie Overby

Apr 15, 2010

Cloud Computing Outsourcing