News

CIO legend Chris Hjelm on developing future-ready IT leaders

Legendary CIO Chris Hjelm built a career leading IT at large and innovative companies alike, and being intentional about developing future IT leaders has been a key part of his leadership playbook.

NASA, IBM team up to build LLM that can help fight climate change

The model, which was developed on IBM’s watsonx.ai platform, will be openly available on Hugging Face, the company said.

Beyond compliance: How to pick winning ESG strategies that make a splash

CIOs are increasingly asked to drive and contribute to the ESG agenda. Consider this formula to make your mark.

Salesforce launches Starter to ward off competition in the SMB segment

Starter combines Salesforce’s key offerings across its sales, marketing, and service portfolios into one suite with a simplified user interface on the back of its Data Cloud.

10 tips for modernizing legacy apps for the cloud

Cloud-native capabilities are vital for making the most of the cloud. Here’s how to breathe new cloud life into your legacy apps.

CIO Ryan Snyder on the benefits of interpreting data as a layer cake

Thermo Fisher Scientific CIO Ryan Snyder discusses a tiered model used to turn data into value at the $40 billion laboratory equipment and instrument maker.

Enterprises enthusiastic about generative AI, Foundry survey shows

There are tensions between IT and line-of-business leaders about the risks of moving too fast or losing control of data, however.

How generative AI impacts your digital transformation priorities

Heading into 2024, CIOs must reshape their digital agenda with the promise and perils of generative AI in mind. Here are five ways to address the disruptive potential of LLMs.

Hyperscalers in crosshairs for anti-competitive pricing and lock-in

UK industry regulators see the market for public cloud infrastructure services as too concentrated, but AWS, Microsoft, and Google say it’s operating competitively.

Invoking IT to help revitalize Indigenous languages at risk of extinction

The Miami Tribe of Oklahoma and Miami University’s IT services partnered to develop a platform aimed at restoring the tribe’s dormant language. Now it is helping other tribal communities unearth their own ‘sleeping’ languages.

Generative AI usage gains traction among enterprises: McKinsey

Although it is still early days for the technology, the McKinsey report showed its adoption is picking up across industry sectors.

Simplifying IT strategy: How to avoid the annual planning panic

Answering these seven questions will accelerate development of your 2024 IT strategy.

20 issues shaping generative AI strategies today

From acceptable use policies to change management challenges, CIOs are at the center of a quickly unfolding IT revolution that requires deft navigation of emerging and evolving issues across the business landscape.

Swiss Re streamlines insurers’ natural disaster response with AI

With natural catastrophes on the rise, the global reinsurer is leveraging predictive analytics and AI to help its insurer clients better anticipate claims and process them quicker in a disaster’s wake.

5 steps to drive and foster innovation in IT

By prioritizing technology, people, and customers, IT leaders can future-proof their businesses and move digital transformation forward.

JLL reinvents itself for the AI era

The commercial real estate giant is embracing new “as a service” business models, including software, which has been made possible by a cloud and data transformation prepped to make the most of AI.

Embracing neurodiversity in IT for competitive advantage

Unleashing the power of unique minds in your IT organization by rethinking workplace environments, creating a culture of inclusion, and recognizing that talent comes in many forms.

SAP raises on-prem support costs again to drive cloud adoption

For the second year in a row, SAP is raising on-premises support costs. This time, however, it’s cutting innovation too.

IT leaders grapple with shadow AI

Generative AI promises dramatic productivity gains, but rogue use must be curtailed until control is gained.

CIO Diane Schwarz on the power of professional ecosystems

IT leaders must foster multidimensional networks based on a strong understanding of their company’s currency, investments in peer relationships, and a continually authentic personal brand.

ServiceNow adds new features to its Now Assist generative AI assistant

Alongside the new features, the company announced its approach to commercialization with premium SKU offerings across ITSM, CSM, and HRSD, beginning in September with the Vancouver platform release.

Low-tech collaboration emerges as the key to protecting complex enterprise infrastructure environments

Real estate CIOs drive deals with data

Cloud transformations complete, Re/Max’s Grady Ligon and Keller Williams’ Chris Cox are shaping data pipelines, delivering digital tools, and bringing AI to bear in an effort to empower residential real estate agents to capitalize on list

Dr. Pankaj Setia on the challenges that will redefine CIOs’ careers

The professor of information systems and strategy at the Indian Institute of Management — Ahmedabad believes CIOs are well positioned to transform themselves into business leaders by delivering digital transformation amid a rising tide of high-

A forensic look into cloud success with Broadcom’s Andy Nallappan

Andy Nallappan, CTO, CSO, and head of software engineering and operations at Broadcom, recently spoke with Heller Search Associates CEO Martha Heller about how cultural change and replacing on-prem’s sunk cost mentality with incentivized FinOps

Alphabet bets on generative AI as cloud boosts Q2 revenue

The company intends to incorporate more generative AI capabilities across products and offerings, such as Search, Google Cloud services, and Google Ads.

Physical experience, digital convenience: The future of retail

Shopping is becoming a seamless blend of online and offline, thanks to better technology and precise data generated at every touchpoint in the customer journey.

Salesforce updates its Commerce Cloud with digital commerce capabilities

The new capabilities include features such as the Reorder Portal, Order Support, and Pay Now.

7 IT delegation mistakes to avoid

Task delegation is an essential CIO skill, yet many IT leaders continue to make the same efficiency-robbing mistakes. Don’t let yourself become one of them.

The unsung skill too many IT leaders shortchange

Too often IT leaders view digital initiatives as projects to complete rather than campaigns to conduct. And at the heart of any successful campaign is a communication strategy geared for results.

How IT leaders are driving new revenue

Given their unique perspective across the company, IT leaders are in prime position to identify and execute revenue-focused initiatives. CIOs and executive advisors share tips on supporting top-line growth.

LaLiga transforms fan experience with AI

AI and machine learning are bringing data-enhanced strategies and experiences to Spain’s top football league, which has spun out a tech subsidiary to offer platforms and services to the sports and entertainment industry.

3 benefits of engaging hyperscalers when evaluating SAP RISE

Organizations should conduct hyperscaler evaluations directly with the likes of AWP, Google, Microsoft, and others before signing SAP RISE commitments.

How real-time operational insights drive superior tech platform development

As organizations manage the complexities of digital transformation, in employee transportation in particular, SaaS and SaaS-based service solutions can offer several strategic advantages to streamline complex and evolving business operations.

4 CIOs on marketing IT’s value to the business

The hard truth is that your IT organization’s work doesn’t speak for itself. Communicating its value requires developing a marketing mindset and storytelling skills across IT’s ranks.

3 technology trends set to revolutionize retail

IT leaders in the retail industry must align with the latest technology trends to develop innovative in-house solutions and deliver increased revenue and customer value.

5 ways CIOs can help eliminate a culture of busyness

Busyness can be perceived as a badge of honor. But being busy doesn’t always mean being more productive. So how can the modern CIO help organizations avoid this trap?

Empowering citizen developers for real business impact

More than just a means of shifting burden from IT, citizen developers can weave domain expertise into valuable solutions — but only if you get your cit-dev strategy right.

Lexmark International’s Vishal Gupta on next gen tech leadership

The multi-billion dollar imaging solutions provider has created a new revenue stream from IoT devices and software—originally designed for printers—which they now sell to connected equipment manufacturers in transportation, healthcare, an

Dissecting Alstom’s three-part IT strategy

With equal focus on the cloud, mobility, and data, the railway giant’s presence in Spain will only increase considering the integration of Bombardier Transportation and advancements in autonomous driving, says Pablo Celada, director of technolo

CIOs are bullish on the possibilities for generative AI: report

Generative AI is pushing AI technology into the enterprise mainstream, according to a just-released survey of senior executives.

Microsoft offers Dynamics users fresh incentives to move to the cloud

A new incentive program could help Microsoft convert the majority of its customers still running Dynamics on premises, especially those interested in leveraging generative AI, analysts said.

Hard-earned advice for nurturing high-performing IT teams

Getting the most from your technologists is an art not every IT leader can readily master. Knowing how to motivate and recognize is key.

Havmor’s VP IT Dhaval Mankad on ‘melting’ hurdles with a scoop of digital innovation

“In the last five years, we have ensured 100% connectivity of all the systems without a single cybersecurity incident,” says Dhaval Mankad confidently about Havmor’s digital infrastructure.

What the CIO role will look like in 2026

IT leaders see the top tech position flipping its priorities over the next three years, with business strategy, innovation, and orchestration in the spotlight and tech enablement being more of an advise and govern affair.

Generac powers business transformation with data, AI

CIO Tim Dickson has helped evolve the generator manufacturer into an energy tech provider thanks to a shift to predictive modeling fueled by the cloud, analytics, and AI.

What is change management? A guide to organizational transformation

New systems and strategies can be highly disruptive to your business. Organizational change management can help ensure your transition to new processes goes smoothly.

How Avnet accelerates its product design process

Avnet’s Design Hub serves as a one-stop shop for product design and engineering, as well as a comprehensive portal to speed up product design processes.

Should you build or buy generative AI?

You can adopt generative AI by taking, shaping or making the models you need. But the more you build, the more resources are needed, and even systems you buy will need building work.

Sustainable IT: A crisis needing leadership and change

Why IT leaders play a crucial role in spearheading sustainability initiatives within their organizations and what they can do to be an agent of change.