News

10 Outsourcing Trends to Watch in 2010

CIO.com's outsourcing guru talks to the experts, dives into the research and offers up 10 key outsourcing trends that you need to know about.

By Stephanie Overby

Dec 17, 2009

Data Center Enterprise Applications Outsourcing

Data Loss Protection and Your CRM System

Information Leak Prevention (also known as Data Loss Protection) is a fairly well established area for security software, but most of the marketing noise is about protecting financial system data from unauthorized access or transmission. Why is this

By David Taber

Dec 17, 2009

CRM Systems Data Center

The Lighter Side of…SAP’s Influencer Summit 09

From impromptu dancing to furious tweeting, here are the unofficial moments that mattered at the SAP Influencer Summit.

By Thomas Wailgum

Dec 16, 2009

Enterprise Applications

Do You Have Tenure?

Tenure is dangerous for America's competitiveness

By Gary Beach

Dec 16, 2009

Careers

CIOs Spoke, We Listened – Research Focus For 2010

This past summer, Forrester conducted a series of in-depth interviews of CIOs to get a better understanding of their roles.

By Forrester Research

Dec 16, 2009

IT Leadership

Q&A: Three Tech Movements CIOs Should Know

Harnessing Key IT Trends – Three Tech Movements CIOs Should Know.

By Forrester Research

Dec 16, 2009

IT Leadership

New Technology Trends Shift IT Skill Requirements

What does new technology and the impact it has on how we do business really mean for IT staff and their skills?

By Forrester Research

Dec 16, 2009

IT Leadership

Seven Features in Windows 7 You Probably Don’t Know About

From streaming Netflix movies in Windows Media Center to eye candy desktop Themes to a calculator that does a lot more than arithmetic, here's a slideshow of cool but unappreciated Windows 7 features.

By Shane O'Neill

Dec 16, 2009

Small and Medium Business Windows

Legacy Apps in the Cloud: Six Details Worth Sweating

Forget the big-picture cloud worries. Small details could wreak havoc in the cloud for companies porting legacy apps, analysts say.

By Kevin Fogarty

Dec 16, 2009

Cloud Computing Data Center

How Using Open-Source Software Can Affect Your Company’s Value

Understanding and complying with open-source licensing requirements is critical to preserving your company's value during an IPO or acquisition

By Mark H. Wittow and Jessica C. Pearlman

Dec 16, 2009

Legal

Ten IT Talking Points Your CFO Will Love

Do you know how to talk to your CFO in terms that he or she understands? Here are ten talking points for the year ahead.

By Irwin Teodoro, Laurus Technologies

Dec 16, 2009

IT Leadership IT Strategy

Four Best Practices For IT Availability And Service Continuity Management

You need to have a framework in place to manage disaster recovery preparedness as a continuous process, not a one-time event, says Forrester's Stephanie Balaouras. Here are four practical pieces of advice.

By Stephanie Balaouras

Dec 16, 2009

Data Center Disaster Recovery

5 Google Labs Projects That Should Be On Your Radar

From a cure for your e-mail addiction to the new Google Goggles, get up to speed on five cool tools that Google has to offer.

By Kristin Burnham

Dec 16, 2009

Enterprise Applications Internet Social Networking Apps

DIY Outsourcing Saves Money, Adds Control

Pricey consultants can be time savers but there are benefitsu2014beyond penny pinchingu2014to crafting your own outsourcing deal.

By Stephanie Overby

Dec 16, 2009

Outsourcing

How hackers can steal your data.

By Robert McMillan

Dec 16, 2009

Data Management

Designed for Growth

Rolls-Royce needed technology to support global expansion. But new business processes had to come first.

By Charlie Feld and Jonathan Mitchell

Dec 16, 2009

IT Strategy

Amazon: Kindle for BlackBerry App “Coming Soon”

BlackBerry owners will soon be able to download a free Amazon.com Kindle BlackBerry app for smartphone-based access to their Kindle digital-book library. Apple's iPhone is currently the only major smartphone platform with an official Kindle mobi

By Al Sacco

Dec 16, 2009 3 mins

Data Center Small and Medium Business Smartphones

Program versus Project Management

The difference between a Program and a Project manager may be a fine line.

By Jim Vaughan

Dec 16, 2009

IT Leadership

Got Outsourcers? Get Deep and Broad IT Talent In-house, Too.

If your IT strategy includes outsourcing contracts, make sure you’ve got a few good IT pros on staff to help manage them.

By Beth Bacheldor

Dec 15, 2009

IT Leadership

ERP’s Paralysis Problem and the Repercussions for Businesses Everywhere

Another ERP survey, another indictment of ERP's failings to the business. But this one is costly.

By Thomas Wailgum

Dec 15, 2009

Enterprise Applications

What CIOs Get Wrong About Emerging Technology

Clayton Christensen, professor at Harvard Business School and expert on disruptive innovation, talks about how new technologies such as cloud computing mean big changes for the CIO role and why they still don't get alignment.

By Kim S. Nash

Dec 15, 2009

Cloud Computing Innovation

The Next Decade in Mobile: Mobclix’s Outrageous (Yet Possible) Predictions

Android overtakes the iPhone? Nearly all phones support video chat? Mobile commerce hits $100 billion? These are some of Mobclix's wild mobile predictions for the next decade. CIO.com takes a closer look.

By Tom Kaneshige

Dec 15, 2009

Small and Medium Business Social Networking Apps Twitter

At Children's Hospital Boston, sharing more data, securely, promises healthier, more satisfied patients.

By Kim S. Nash

Dec 15, 2009

Consumer Electronics Enterprise Applications Privacy

Connecting Points: Takeaways from CIO Executive Council Workshops

Getting a seat at the executive table is common for CIOs, but even those who are there have to learn how to define their role as business strategist.

By The CIO Executive Council

Dec 15, 2009

IT Leadership

Notable Vendors

A brief look at smaller vendors with innovative customer solutions.

By Michael Friedenberg

Dec 15, 2009

Consumer Electronics

BlackBerry Gets Free UPS App for Shipping, Tracking Packages

UPS customers can tomorrow download a free mobile application for BlackBerry smartphones that offers UPS package shipping and tracking features, as well as a UPS store locator. The new UPS for BlackBerry app will be available for download from RIM&#0

By Al Sacco

Dec 15, 2009

Data Center Small and Medium Business Smartphones

Google Phone: Another Nail in the Windows Mobile Coffin?

The proposed Google Phone would give Google more control of design and marketing, and a leg up on struggling Windows Mobile.

By Shane O'Neill

Dec 14, 2009

Data Center

Public Cloud Computing Shows Its Limits

Welcome to the hybrid world. Recent outages show the growing pains of public cloud service provider offerings.

By Michael Bullock

Dec 14, 2009

Data Center

Clearing the Cloud Part II | A Ray of Sunshine On A Cloudy Day || Cloud Computing Security (1)

Cloud computing security privacy issues

By Ariel Silverstone

Dec 14, 2009

Security

AT&T iPhone Users Irate at Idea of Usage-Based Pricing

AT&T has hinted it will move from an all you can eat data plan to usage-based pricing to solve its continuing bandwidth woes – and users don't like it one little bit.

By Tom Kaneshige

Dec 14, 2009

Carriers Consumer Electronics Smartphones

Oracle’s decade of acquisition: Innovative or just well-financed?

CEO Larry Ellison's "about face" on acquisition strategy, beginning with the hostile takeover of PeopleSoft in 2003, kicked off a decade of unprecedented software vendor consolidation, altering the marketplace for customers and vendors

By Thomas Wailgum

Dec 14, 2009 10 mins

ERP Systems IT Strategy Mergers and Acquisitions

Google Phone: Why I Couldn’t Care Less…For Now

CIO.com mobile guru Al Sacco explains why he's not getting excited about the recently revealed Google Phone, or Nexus One, which will apparently be produced for Google by Taiwanese handset maker HTC…at least not yet.

By Al Sacco

Dec 14, 2009

Data Center Small and Medium Business Smartphones

Why the Cloud Should Have Your Back-Up

Hard drives die, computers get stolen, and storage media becomes obsolete. Here's why and how you should back up your personal data in the cloud.

By Bill Snyder

Dec 14, 2009

Cloud Computing

What Cloud Computing Can Do for Higher Education

Higher education IT organizations need to perform application triage, finding lower-cost places — like the cloud — to move low-value software.

By Bernard Golden

Dec 14, 2009

Cloud Computing Virtualization

BlackBerry Enterprise Server (BES) 5.0 Now Supports Microsoft Exchange 2010

BlackBerry administrators can now update their organizations' BlackBerry Enterprise Server (BES) software for Microsoft Exchange to BES 5.0 service pack 1 (SP1) maintenance release 1 (MR1). The update brings support for Exchange Server 2010 to B

By Al Sacco

Dec 14, 2009

Enterprise Architecture Small and Medium Business Smartphones

The Antsy CIO

This the season of the antsy CIO

By Martha Heller

Dec 11, 2009

Careers

5 Ways to Get More from LinkedIn in 2010

Do you understand everything LinkedIn can do for you? Start the new year off right with these five tips to help you get even more from the business networking service.

By Kristin Burnham

Dec 11, 2009

Consumer Electronics SaaS Social Networking Apps

Goldman Sachs: Windows 7 Upgrades to Fuel IT Spending in 2010

A Goldman Sachs report on IT spending for the next year and beyond indicates industry growth, with help from storage gear, server and PC refreshes as well as Windows 7 upgrades.

By Shane O'Neill

Dec 11, 2009

Data Center Small and Medium Business Windows

IT Contracting: How to Get Started on Elance, oDesk

IT professionals are increasingly turning to online freelance marketplaces such as Elance and oDesk to start new careers as full-time IT contractors or to supplement their incomes. The CEOs of Elance and oDesk, along with IT contractors using those s

By Meridith Levinson

Dec 11, 2009

Careers IT Jobs

Tiger Woods and Accenture: A High (and Now Low) Performance Relationship

Will Accenture's multimillion-dollar one-man marketing machine ("Go on. Be a Tiger.") have disastrous consequences for Accenture's brand and business lines, now that Woods is a pariah?

By Thomas Wailgum

Dec 10, 2009

IT Strategy Outsourcing Risk Management

Microsoft in 2010: Four Challenges That Lie Ahead

For Microsoft, 2010 will be a critical rebuilding year where the software giant must maintain Windows 7 and Bing momentum, resuscitate Windows Mobile and prevent businesses from "Going Google."

By Shane O'Neill

Dec 10, 2009

Data Center Small and Medium Business Windows

Apple App Store Clean-Up

The App Store should change its focus from quantity to quality and honest customer reviews.

By Tom Kaneshige

Dec 10, 2009

Mobile Small and Medium Business

If H-1B Petitions Are Rising, Will More Foreign Techies Arrive?

Demand is spiking for H-1B visas, but what’s it all mean? And will it matter to the tech industry if legislators have their way?

By Beth Bacheldor

Dec 9, 2009

IT Leadership

VeriSign Ensures Security in the Cloud

VeriSign has been chosen to provide cloud-based security and authentication for the Windows Azure platform.

By Anuradha Shukla

Dec 9, 2009

Risk Management Small and Medium Business Virtualization

Forrester Report Names Four Leading Vendors in ECM Space

Independent Forrester Research recently identified four leading vendors in the enterprise content management (ECM) space which are responsive to the requirements of today's enterprises."

By Veronica C. Silva

Dec 9, 2009

Data Center Enterprise Applications

Optus Inks Three-Year Outsourcing Deal with HP

In a bid to improve the performance and quality levels of its key application and support services, Australian telecoms company Optus signed a three-year outsourcing contract with HP Enterprise Services.

By Veronica C. Silva

Dec 9, 2009

Outsourcing

Forrester: CIOs Should Embrace Consumer Tools

The consumerization of IT, the rise of agile software development and the explosion of cloud computing technologiesare three big trends that today's CIOs must embrace, a group of analysts at Forrester Research Inc. said Tuesday.

By Rafael Ruffolo

Dec 9, 2009

CIO Careers IT Strategy

The Truth About CIO Tenure

CIOs may not last as long as CEOs in their organizations, but today their tenures are longer than ever, not too mention longer than a few other executives.

By Thomas Wailgum

Dec 9, 2009

Careers Enterprise Applications IT Leadership

BlackBerry Desktop Software for Mac Gets Maintenance Update; Still No Photo Sync

Just two weeks after releasing a new version of its BlackBerry Desktop Manager software for Windows PC users, RIM has updated its BlackBerry Desktop Software for Macintosh computers to v1.0.2. The update is a maintenance release, and it does not add

By Al Sacco

Dec 9, 2009 2 mins

Computers and Peripherals Data Center Small and Medium Business

5 Twitter Features I Want Most in 2010

Sure, 2009 was a banner year for Web 2.0 darling Twitter. But here are five changes that I want to see Twitter implement to make its service even better in 2010.

By Kristin Burnham

Dec 9, 2009 3 mins

Consumer Electronics Enterprise Applications Social Networking Apps