news Oracle’s new EU Sovereign Cloud regions to help enterprises meet data regulations In contrast to Amazon Web Services, Microsoft Azure, and Google Cloud, Oracle’s EU Sovereign Cloud is physically separate from its existing ten cloud regions in the EU. By Anirban Ghoshal Jun 20, 2023 5 mins Cloud Computing Data Center Oracle feature IT leaders expand high-value talent search across globe CIOs are increasingly looking beyond their borders to fill vital IT positions, fueled by greater acceptance of remote work, constrained local talent pools, cost considerations, and emerging direct-hire models in remote locales. By Stephanie Overby Jun 19, 2023 10 mins Hiring feature Atlantic Health streamlines insurance authorization with intelligent automation To ensure more timely patient care, Atlantic Health System has expedited the intricate process of obtaining prior authorizations for diagnostics by reimagining its business processes with intelligent automation at the core. By Thor Olavsrud Jun 19, 2023 5 mins CIO 100 Healthcare Industry Robotic Process Automation feature MoneyGram profits from mainframe move to multicloud To stave off digital upstarts and capitalize on opportunities enabled by the cloud, the international money transfer company’s digital transformation is paying dividends and opening up new lines of revenue. By Paula Rooney Jun 16, 2023 8 mins Digital Transformation Financial Services Industry Multicloud news analysis The top 10 IT outsourcing service providers Accenture maintained its hold at the top of the IT service provider market, as TCS inched to No. 2 and CapGemini leapfrogged to No. 6 in a year marked by a more incremental approach to modernization, according to Everest Group’s 7th annual rank By Stephanie Overby Jun 15, 2023 6 mins Managed Cloud Services Outsourcing Technology Industry case study Examining Mr Price Group’s search to modernize As CIO of South African fashion-value retailer Mr Price Group, Kim Sim has to keep up with emerging tools and technologies so a decades-old business can modernize operations. By Joanne Carew Jun 15, 2023 6 mins CIO Change Management E-commerce Services news analysis Generative AI’s change management challenge Workers are becoming more accepting of AI, but more work remains to reduce concerns, a study by Boston Consulting Group has found. By Peter Sayer Jun 15, 2023 6 mins CIO Employee Experience Generative AI news Informatica acquires Privitar to boost data access management The acquisition will augment Informatica’s IDMC platform, which will combine Privitar’s data access management capabilities along with Informatica’s Claire AI engine to automate application of policy-based privacy and access control By Anirban Ghoshal Jun 14, 2023 2 mins Artificial Intelligence Data Management Generative AI news NetSuite ERP gets account reconciliation feature from Oracle Fusion Cloud EPM The new feature, which is expected to automate the reconciliation process for all balance sheet accounts and improve global auditability, was built on Oracle’s Fusion Cloud Enterprise Performance Management. By Anirban Ghoshal Jun 14, 2023 2 mins Enterprise Applications NetSuite Oracle feature What digital business acceleration means for Gulfstream Aerospace’s CIO During a recent CIO Leadership Live session, Sheryl Bunton, SVP and CIO of business jet aircraft manufacturer Gulfstream Aerospace, detailed priorities surrounding digital business acceleration, IT's agility layer, and a culture steeped in inten By CIO staff Jun 14, 2023 7 mins CIO Digital Transformation Remote Work feature How the modern CIO grapples with legacy IT Every IT leader wants to extract the maximum value from tech investments before retiring them, but that’s not always possible. By Robert Mitchell Jun 14, 2023 13 mins CIO ERP Systems IT Strategy news analysis ServiceNow offers virtual agent to assist with generative AI As generative AI becomes prevalent in enterprise software, CIOs must give thought to the data it’s trained on. By Peter Sayer Jun 13, 2023 6 mins CIO Generative AI ServiceNow news Accenture to invest $3 billion in AI Two months after announcing massive staff cuts, consulting firm Accenture pledges to spend $3 billion on developing AI expertise and credentials, through hiring, acquisitions and more. By Jon Gold Jun 13, 2023 3 mins Generative AI Hiring IT Consulting Services news analysis What is Salesforce AI Cloud: Should you subscribe? Salesforce is stressing trust and security features as it unveils its new AI Cloud, but it's not very different from existing offerings, and analysts feel there could be few takers for the pricey AI cloud starter pack. By Anirban Ghoshal Jun 13, 2023 8 mins Artificial Intelligence CRM Systems Generative AI feature 10 emerging innovations that could redefine IT CIOs must keep an eye on the horizon. The following forward-thinking strategies and technologies are starting to gain traction and could impact the next decade of IT. By Peter Wayner Jun 13, 2023 14 mins Blockchain Databases Edge Computing opinion The surefire way to waste money on IT consultants Want me to be your paid dirt-digger? You aren’t paying me enough. Politics are an inescapable part of most consulting engagements. Just don’t make politics the point. By Bob Lewis Jun 13, 2023 6 mins C-Suite IT Consulting Services IT Strategy interview CDO Deepak Sharma on banking IT success With close to three decades of experience in consumer services, telecom, and banking, the chief digital officer at Kotak Mahindra Bank reveals what it takes to become a successful business-technology leader. By Yashvendra Singh Jun 13, 2023 5 mins Banking Digital Transformation opinion The four-way test: Find the answers to better IT leadership at FutureIT Chicago By Elizabeth Cutler Jun 12, 2023 3 mins Artificial Intelligence Emerging Technology Events opinion Celebrate innovation: Apply now for CIO Awards Canada! By Allice Shandler Jun 12, 2023 3 mins Digital Transformation IT Leadership Innovation feature 4 ways Swedish CIOs strengthen defenses against bombarding AI sales AI development is growing exponentially, and the hype makes it a powerful selling point to the extent that suppliers are peppering CIOs with products they call AI, but aren’t always so. By Karin Lindström Jun 12, 2023 6 mins CIO Generative AI Vendor Management feature What is COBIT? A framework for alignment and governance COBIT is an IT management framework developed by the ISACA to help businesses develop, organize, and implement strategies around information management and governance. By Sarah K. White Jun 12, 2023 9 mins IT Governance IT Governance Frameworks IT Strategy feature How Capital One delivers data governance at scale With hundreds of petabytes of data in operation, the bank has adopted a hybrid model and a ‘sloped governance’ framework to ensure its lines of business get the data they need in real-time. By Thor Olavsrud Jun 9, 2023 6 mins Data Governance Data Management feature Assessing the business risk of AI bias The lengths to which AI can be biased are still being understood. The potential damage is, therefore, a big priority as companies increasingly use various AI tools for decision-making. By Karin Lindström Jun 9, 2023 4 mins Artificial Intelligence CIO Generative AI feature 10 hottest IT jobs for salary growth in 2023 The demand for tech workers hasn’t slowed down, as rising salaries reveal the most sought-after tech professionals for 2023, according to data from Dice. By Sarah White Jun 8, 2023 8 mins Careers IT Jobs Salaries news analysis What LOB leaders really think about IT: IDC study Businesses leaders increasingly rely on digital innovation to meet their goals but are not always giving IT a say in key business decisions, a disconnect that could hinder innovation, a new IDC study has found. By Peter Sayer Jun 8, 2023 6 mins Business IT Alignment IT Leadership IT Strategy interview Oshkosh CIO Anu Khare on IT’s pursuit of value The specialty truck maker’s IT chief sees tech-enabled transformation being fueled by a relentless focus on strategic fit and customer value — and passionate business involvement. By Dan Roberts Jun 8, 2023 9 mins Automotive Industry IT Strategy Manufacturing Industry news Salesforce’s Marketing GPT and Commerce GPT to help build personalized services The new generative AI based services take advantage of the company’s Data Cloud and proprietary Einstein GPT, Salesforce said. By Anirban Ghoshal Jun 8, 2023 5 mins CRM Systems Generative AI Salesforce.com news Salesforce CEO Benioff shakes up executive team with new hires Six months after the company lost its co-CEO and announced it was laying off 10% of its global workforce, Salesforce’s top team is undergoing a major personnel change. By Charlotte Trueman Jun 7, 2023 3 mins Enterprise Applications Technology Industry feature 7 ways to spot hidden IT talent within your ranks Your organization has hidden IT superstars in the making — both within and outside IT. Here’s how to find and elevate them for maximum impact. By John Edwards Jun 7, 2023 8 mins Generative AI Staff Management feature The NBA’s digital transformation is a game-changer The National Basketball Association’s move to Azure cloud is helping improve fan experience and in-game performance due to analytics- and AI-assisted tools aimed at unlocking data’s full potential. By Paula Rooney Jun 7, 2023 9 mins Generative AI Media and Entertainment Industry Microsoft Azure case study How Palladium targets tech to better serve the business Palladium Hotel Group has prioritized strategies surrounding its digital transformation, with a focus on two primary objectives: to improve the business and better customize the customer experience. By Nuria Cordón Jun 7, 2023 4 mins CIO Digital Transformation Travel and Hospitality Industry feature 5G ready or 5G really? Industry CIOs face hard truths about private 5G Some enterprises are building private 5G networks for their industrial environments, only to find they have to initially settle for 4G service. So what is private 5G ready for, and what can it really do? By Peter Sayer Jun 6, 2023 8 mins CIO Network Appliances Network Switches opinion 5 tips for startup partnership success Corporate venture investments provide IT leaders with new engines for IT innovation, broader networks for emerging opportunities, fuel for in-house transformation, and improved career prospects — if done right. By Isaac Sacolick Jun 6, 2023 8 mins Digital Transformation IT Strategy Startups feature 13 essential skills for accelerating digital transformation IT leaders too often find themselves behind on business-critical transformation efforts due to gaps in the technical, leadership, and business skills necessary to execute and drive change. By Stephanie Overby Jun 5, 2023 12 mins Digital Transformation IT Skills tip 3 things CIOs must do now to accurately hit net-zero targets More than a third of the world’s largest companies are making their net-zero targets public, yet nearly all will fail to hit them if they don’t double the pace of emissions reduction by 2030. This puts leading executives, CIOs in particul By Diana Bersohn and Mauricio Bermudez-Neubauer Jun 5, 2023 5 mins Accenture CIO Emerging Technology case study Merck Life Sciences banks on RPA to streamline regulatory compliance Automated bots assisted in compliance, thereby enabling the company to increase revenue and save precious human hours, freeing up staff for higher-level tasks. By Yashvendra Singh Jun 5, 2023 5 mins Digital Transformation Robotic Process Automation feature Expedia poised to take flight with generative AI CTO Rathi Murthy sees the online travel service’s vast troves of data and AI expertise fueling a two-pronged transformation strategy aimed at growing the company by bringing more of the travel industry online. By Paula Rooney Jun 2, 2023 7 mins Digital Transformation Generative AI Travel and Hospitality Industry case study Deoleo doubles down on sustainability through digital transformation The Spanish multinational olive oil processing company is immersed in a digital transformation journey to achieve operational efficiency and contribute to the company's sustainability strategy. By Nuria Cordón Jun 2, 2023 6 mins CIO Digital Transformation Supply Chain news Zendesk to lay off another 8% of its staff, cites macroeconomic issues The new tranche of layoffs comes just six months after the company let go of 300 staffers and hired a new CEO in order to navigate its operations through macroeconomic distress. By Anirban Ghoshal Jun 1, 2023 3 mins CRM Systems Generative AI IT Jobs feature 5 CxOs on leading change To be the agents of change that businesses require today, IT leaders must embrace a flexible mindset, prep their orgs for change, and recognize that intention and purpose are vital to empowering transformation. By Dan Roberts Jun 1, 2023 13 mins Change Management Digital Transformation IT Leadership opinion Can you spot the hidden theme of CSO’s Future of Cybersecurity summit? By Beth Kormanik May 31, 2023 2 mins Artificial Intelligence Cybercrime Events case study How IT leaders use EV tech to fuel the transport revolution in Kenya Many African nations are starting to invest in electric vehicle (EV) transportation as a means to broaden access and help keep pace with global environmental initiatives. In Kenya, strides are being made despite industry and tech leaders grappling to By Vincent Matinde May 31, 2023 5 mins CIO CTO Emerging Technology feature How CIOs distill the most sought-after data skills From back-end engineers to data scientists and line-of-business experts, here’s the in-demand talent that all organizations need to turn a glut of information into game-changing insight. By Mark Samuels May 31, 2023 9 mins Data Center IT Leadership IT Skills interview Broadcom’s Andy Nallappan on what cloud success really looks like The CTO, CSO, and head of software engineering and operations knows firsthand that a successful move to the cloud is all about changing the culture and replacing on-prem’s sunk cost mentality with incentivized FinOps. By Martha Heller May 31, 2023 8 mins Cloud Computing IT Strategy Technology Industry feature Key IT initiatives reshape the CIO agenda While cloud, cybersecurity, and analytics remain top of mind for IT leaders, a shift toward delivering business value is altering how CIOs approach key priorities, pushing transformative projects to the next phase. By Mary K. Pratt May 30, 2023 10 mins IT Leadership IT Strategy opinion Managing IT right starts with rightsizing IT for value While there are few universals when it comes to saying unambiguously what ‘managing IT right’ looks like, knowing how to navigate the limitless possibilities of IT is surely one. By Thornton May May 30, 2023 6 mins Digital Transformation Generative AI IT Strategy feature Red Hat embraces hybrid cloud for internal IT The maker of OpenShift has leveraged its own open container offering to migrate business-critical apps to AWS as part of a strategy to move beyond facilitating hybrid cloud for others and capitalize on the model for itself. By Paula Rooney May 29, 2023 5 mins CIO 100 Digital Transformation Technology Industry feature 10 most popular IT certifications for 2023 Certifications are a great way to show employers you have the right IT skills and specializations for the job. These 10 certs are the ones IT pros are most likely to pursue, according to data from Dice. By Sarah White May 26, 2023 8 mins Careers Certifications interview Stepping up to the challenge of a global conglomerate CIO role Dr. Amrut Urkude became CIO of Reliance Polyester after his company was acquired by Reliance Industries. He discusses challenges IT leaders face while transitioning from a small company to a large multinational enterprise, and how to overcome them. By Yashvendra Singh May 26, 2023 7 mins Careers Digital Transformation news Alteryx works in generative AI for speedy analytics results OpenAI integration and AI wizardry for report generation are aimed at making Alteryx’s analytics products more accessible. 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