News

As Outsourcing Megadeals Slow, Nielsen Makes $1.2 Billion Bet on Indian IT Services

The Nielsen Company's $1.2 billion contract for business and "knowledge processes" with Mumbai-based Tata Consultancy Services may be the biggest deal with an Indian vendor to date. But the news says more about Nielsen's IT leader

Supply Chain Intelligence: Software to Smooth the Recall Road

Big software vendors such as SAP and Oracle don't tout features that can aid a recall, but it pays to know what tools may already be in your box

Timeline: 15 Years of Product Recalls from Braun, Burger King, Nokia, Mattel and More

Bad burgers, dangerous toys, faulty tires and other famous recalls from the past

Beyond Peter Pan: How ConAgra’s Pot Pie Recall Bakes In Hard Lessons for Supply Chain Management

From peanut butter to bikes, product recalls are breaking records. Will your supply chain be ready when you have to run it backward in order to track, trace and collect a recalled product?

Nielsen’s Mitchell Habib on Leading Change, Outsourcing and “The Art of War”

At Citigroup and General Electric, Mitchell Habib won praise for his ability to manage change, and criticism for his outsourcing moves. Now CIO at The Nielsen Company, Habib explains his views on tackling a new role, communicating with employees and

“State of the CIO 2008” Data Shows CIO Salaries, Influence Rising

Annual State of the CIO study shows increases in compensation, CEO reporting relationships across organizations of all sizes in research on 558 heads of IT.

How to Lock Up Laptop Security

Haven't encrypted your laptop fleet yet? There's no excuse for that choice anymore. Check out today's smart strategies for improving laptop securityu2014before the next machine disappears.

Study Finds Only 1 in 5 Global Workers “Engaged”; Senior Managers Key to Improvement

Nearly 40 percent of workers worldwide are partly to fully disengaged, according to professional services firm Towers Perrin.

IT and Wal-Mart’s Meta-Story

IT Management Changes at QVC

Mobile CRM: Why Less Is More

CIOs struggle when they try to mobilize enterprise applications. Dow Corning thinks its sales force now has a competitive advantage with its SAP CRM rollout. Here's how the company did it.

Wal-Mart Buys SAP Financials

The packaged software spending spree continues at Wal-Mart

Time Zones Do Matter: Increasing Interest in Americas and Nearshore IT Services Delivery

Businesses that are frustrated with offshore outsourcing may find happiness by looking at new options in their own hemisphere, according to a new AMR Research report.

SAP ‘Ecosystem’ Is a Booming Economy Unto Itself

So says an IDC analyst who cites SAP's expansive list of partners (developers, resellers and integrators) and its huge market share. Is this a good thing for the rest of us?

If nobody thinks you’re crazy, you’re not innovating

Think Globally, But Let Managers Decide Locally

In a networked world, big companies need systems that distribute decision making

U.S. Appetite for Outsourcing Deals Slowing Down

IT outsourcing deals are shrinking, with the strongest demand for technology services coming out of Europe and Asia, according to third-quarter industry analyses.

Hackers and Suits: 10 Tips for Managers to Bridge the Gap

Managers and software developers live in two separate worlds. An expert programmer shares his advice about how to motivate, communicate with and (maybe) understand these strange people who build the software solutions upon which you rely.

Remembering Black Monday, When Computers Traded Too Many Stocks and Wall Street Crashed

Twenty years ago, automated trading systems contributed to investor panic and a historic drop in the stock market. Historians still draw lessons about market volatility and regulatory oversight from the Black Monday crash.

Audio Spam: The Latest Twist on a Never-Ending Security Threat

Researchers say that small MP3 attachments pitching penny stocks are the latest wave in the ocean of unsolicited e-mail.

Career Equation: What You Know + Who You Know = Success

Former Wal-Mart CIO Randy Mott and his ex-colleagues are a who's who of corporate IT leadershipn

Google Reveals Plans for Personal Health Record Platform

Top 10 North American Wireless Broadband Networks

Google's muni Wi-Fi network in Mountain View, Calif., topped the list, followed by Toronto's One Zone network.

Study: Data Centers Devour 5 to 15 Percent of IT Budget

Data center costs have skyrocketed to new highs, Uptime Institute says. To help, it is offering a downloadable TCO calculator. n

The Language of IT Influence

The Hiring Manager Interviews: Kohl’s CIO Jeff Marshall Hires Candidates Who Embrace Change

Marshall says successful hires provide their teams with the tools that will make them successful, protect them from bureaucracy, and reward their contributions.

What It Means to Be an Industry Leader

Consultants' research on executive competencies finds top performers influence the direction of their companies and industries

Amazon.com’s IT Leader Leaving Huge Customer Service Infrastructure as Legacy

CIO Rick Dalzell is leaving Amazon.com after 10 years of constant change, inventions in personalization, product and service offerings. Here's a look at Amazon.com's evolution during Dalzell's tenure.

How to Lead Your Industry

Most CIOs leverage their enterprisewide view of business operations. nThe CIO of Options Clearing Corp. must cultivate industrywide leadership nto succeed in a time of unprecedented growth.

The Business of Open Source

As open source grows, many struggle as non-profits. This three-part series by JT Smith explores the business of maintaining open-source projects and the businesses that grow out of them.

Open Source: Making Success Your Biggest Problem

Tips on operating an open-source project and establishing a solid business around it to provide financing and additional resources.

Open Source: Step Back for Progress

Occasionally you need to take a step back to facilitate change and progress for overall improvement. These steps may help you avoid some of the frustration many associate with change to make the evolution of an open-source project and business a smoo

Open Source vs. Business

Some say that paid services belittle the efforts to facilitate free and open sharing of source code. Can profitable businesses and open source really coexist?

45 Years of Wal-Mart History: A Technology Time Line

For nearly half a century Wal-Mart has led the information technology charge to cope with growth and fuel its global expansion.

Study: Who Gets the Most for the R&D Buck?

Want to reap more rewards from R&D spending? Think strategic alignment and customer focus.

Study: Average Value of Business Info on Travelers’ Laptops Equals $525K

The average value of personal information on travelers' laptop computers is $330,000, according to iBahn.

The Problem With “Chindia”

Moore on INFOR – Part 2 – A Municipal CIO’s Journey of Discovery

New CIOs at Align Technology, Electric Insurance, Catholic Healthcare and more

Broadcom “3G Phone on a Chip” to Bring Cheaper, Sleeker 3G Mobile Devices

HealthVault: Can Microsoft’s Personal Health Records System Change the Face of Healthcare?

Microsoft's new system to track personal health information aims to make it easy for patients to manage their health care. The program must overcome privacy concerns and win buy-in from many different players.

Four Tall Hurdles to a Meaningful Electronic Medical Records (EMR) System

Electronic health records promise big ROI: empowering consumers to keep track of their health and make good choices, making doctors more efficient, reducing costs, all while protecting patients' privacy. But the effort is still in its infancy.

Power to the Patient: Mount Sinai Puts Medical Records Snapshot on Smart Cards

At New York's Mount Sinai Medical Center, an innovative program gives patients a personal medical snapshot on an encrypted smart card. The goals: Improve quality of care, reduce records mistakes, and speed revenue collection. Is this part of the

Tough Technology: The Most Rugged Laptops, Phones, Mice, Drives and More

If you imagine that a computer is built tough because it can fall off a desk without breaking, think again. Rugged computers, USB flash drives, mice, phones and other tough tech are designed to comfortably survive unreasonable environments.

Seven Reasons Why Outsourcing to India is Good for Your Business

Offshoring is a great option for many businesses that desire to produce more product, profit and net income.

Eight Reasons Why Outsourcing to India Could Hurt Your Business

Though India may be the leader for offshore IT outsourcing, there are many reasons why U.S. companies should consider other options.

Hate to Travel? You’re in Good Company

Face it, flying is a major hassle. And everyone complains about the same thingsn

Reader Q&A: Fostering strategic thinking in your organization

BEA: Icahn, not Ellison is key player in this drama

Chuck Norris on Your Help Desk