News

Digital twins: 5 success stories

These five companies are using digital twins to monitor operations, plan predictive maintenance, improve customer service, and optimize their supply chains.

Digital Transformation Machine Learning Predictive Analytics

Aug 30, 2022 10 mins

Thoughtworks NEO streamlines in-house app dev

The IT consultancy has given its developers a leg up by building a portal aimed at automating low-level and advanced tasks alike, freeing them up to innovate in-house solutions with greater business impact.

CIO 100 Software Development

Aug 30, 2022 6 mins

What CIOs everywhere can learn from Canada’s nationwide internet outage

A sudden loss of internet service by provider Rogers Communications that disconnected millions of Canadians and shut down 9-1-1 service, POS payments, and more for over a day holds three main lessons for CIOs worldwide

By James Careless

Aug 30, 2022

Disaster Recovery IT Leadership Internet Service Providers

6 key board questions CIOs must be prepared to answer

The board expects the CIO to be a critical agent for business change. Be ready to address these tricky, timely questions to assure your board that IT is being led in the right direction.

By Stacy Collett

Aug 29, 2022 9 mins

CIO IT Leadership

Metaverse: The time for CIOs to experiment is now

CIOs have been revamping legacy IT stacks to prep the enterprise for innovation, but too few see the transformative potential the metaverse offers. Those who pilot early will be poised for payoff.

By Thornton May

Aug 29, 2022 5 mins

Emerging Technology

Verizon Wireless AI platform paves way for 5G build-out

The telecom giant’s 5G Network Planning Platform leans on machine learning to optimize transmitter density, positioning, and placement while minimizing unnecessary capital expenditures.

5G CIO 100 Telecommunications Industry

Aug 26, 2022 7 mins

Geopolitical risks could present new opportunities for CIOs: Gartner

Gartner predicts that by 2026 about 70% of multinational enterprises will adjust the countries in which they operate by hedging to reduce their geopolitical exposure.

By Anirban Ghoshal

Aug 25, 2022 3 mins

IT Leadership Staff Management

The art of delegating: 6 tips for IT leaders

Letting go of vital tasks can be challenging. But CIOs can free themselves up to tackle higher-level issues and build stronger teams by viewing delegation as a key leadership skill to develop.

By Christina Wood

Aug 25, 2022 12 mins

NPower cultivates IT careers to uplift underserved communities

The IT-focused nonprofit offers several professional development programs to help young adults, veterans, and military members and their spouses start and grow a career in IT.

By Sarah White

Aug 25, 2022

Diversity and Inclusion Hiring IT Training

8 ways CIOs and CHROs can collaborate for business impact

With technology, talent, and workplace culture key ingredients for business success, a strong partnership between IT and HR leaders may be the most critical in today’s C-suite.

By Bob Violino

Aug 24, 2022 11 mins

Business IT Alignment Employee Experience Hiring

Rethinking workplace culture post-COVID-19 at Zimmer Biomet

Zimmer Biomet CIO Zeeshan Tariq details the value of a connected, engaged culture when working structures are in flux, and the importance of front-foot initiatives to ensure a seamless transition when the unexpected happens.

By CIO staff

Aug 24, 2022 6 mins

Business Continuity Employee Protection Remote Work

Owens Corning leverages low code to make asphalt safer

The manufacturer has put low-code development to work, melding sensor data and analytics to provide real-time visibility into asphalt processing tanks, enhancing safety and improving compliance.

CIO 100 Digital Transformation Manufacturing Industry

Aug 24, 2022

8 traits of highly efficient CIOs

Efficiency leads to improved productivity, flexibility, and quality of work. Making the best use of your time as an IT leader also builds a direct pathway to career success.

By John Edwards

Aug 23, 2022 8 mins

Healthcare Industry IT Jobs

The 9 most in-demand IT jobs in healthcare

Here are the nine most sought-after technology roles in the US healthcare industry, according to data from Dice.

By Sarah White

Aug 23, 2022 8 mins

Hydro-Québec’s radical but careful digital transformation could be a model for utilities everywhere

AI, analytics, and cybersecurity are at the heart of the continual transformation of Canada’s largest electric utility, says Hydro Québec’s vice-president of Information and Communications Technologies.

By Jean-Benou00eet Nadeau

Aug 23, 2022 8 mins

Digital Transformation Utilities Utilities Industry

The quick guide to secrets management in the enterprise

It pays to centralize management of the tools, methods, and credentials used to access apps, services, and all other parts of the IT ecosystem.

By Dipti Parmar

Aug 22, 2022

Data Privacy Data and Information Security Devops

Carrier IT tackles big challenges with microtransformations

The HVAC manufacturer is taking a bottom-up approach to digital transformation, launching a series of process automation efforts that cannot wait for company-wide change.

By Peter Sayer

Aug 22, 2022 7 mins

CIO 100 Digital Transformation

Aflac virtualizes the customer enrollment experience

When the pandemic put its independent agents and franchises at grave business risk, Aflac IT set about augmenting their work with digital capabilities that make them ‘bionic,’ tech chief Richard Gilbert says.

CIO 100 Digital Transformation Insurance Industry

Aug 19, 2022 7 mins

The Blockchain battlefront: Technology, business, and regulation

How this battle plays out has big implications for the future of innovation.

By Matthew Tyson

Aug 19, 2022 7 mins

Blockchain Regulation

Why every IT leader should avoid ‘best practices’

‘Best’ may be the enemy of good. But in IT, ‘best practice’ is the enemy of good sense. CIOs would be wise to know there are no best practices, only practices that fit best.

By Bob Lewis

Aug 18, 2022 5 mins

IT Leadership IT Strategy

The rise of the data lakehouse: A new era of data value

Query accelerators such as data lakehouses consolidate the data warehouse and data lake into a single system of insight that enables enterprises to accelerate analysis and maximize data value at a reduced cost.

By Stan Gibson

Aug 18, 2022 8 mins

Data Management

CIO Kristie Grinnell on creating a culture of transformation

DXC’s Kristie Grinnell has a track record of balancing emotional intelligence and hard business results. Here’s how she puts high EQ to work in cultivating a growth mindset for her teams.

By Dan Roberts

Aug 18, 2022

Enterprise Applications Technology Industry

Global software spending to grow despite headwinds: Forrester

Fueled by uptake of cloud and enterprise applications, global software spending is expected to grow at more than two times the rate of spending in other segments of IT.

By Anirban Ghoshal

Aug 17, 2022 4 mins

Managing the whole lifecycle for human and machine authentication

Beyond FIDO and device authentication…

By Rick Grinnell

Aug 17, 2022 6 mins

Authentication Cyberattacks Security

CIO 100 US: 10 award-winning manufacturing IT projects

Manufacturers are bridging the IT/OT divide with digital transformations that provide predictive maintenance, improved customer experiences, data-driven decision-making, and smarter supply chain operations.

By Mary K. Pratt

Aug 17, 2022 21 mins

CIO 100 Digital Transformation Manufacturing Industry

Jacobs revamps its IT operating model to accelerate business

To support the global professional services firm’s new business strategy, CDIO Madhuri Andrews conceptualized three modes of IT: customer transformation, global talent, and integrated global IT operations.

By Martha Heller

Aug 17, 2022 6 mins

Business IT Alignment IT Leadership IT Strategy

Digital twins are primed to revolutionize the infrastructure industry

How innovation, efficiency and intelligence across the infrastructure ecosystem is finding a kindred spirit in digital twins.

By Nicholas D. Evans

Aug 16, 2022 7 mins

Digital Transformation Infrastructure Management

Customer-centric CIOs move beyond the SLA

Experience level agreements (XLAs) are gaining traction as key performance metrics for IT orgs delivering solutions to customers and employees alike. Here’s how to evolve your SLA strategy.

By Stephanie Overby

Aug 16, 2022

Digital Transformation Employee Experience ROI and Metrics

10 red flags to watch for when hiring

In the battle for top tech talent, the wrong hire can be devastating. So do your IT team the favor of watching out for these warning signs before offering the job.

By Paul Heltzel

Aug 15, 2022

Careers IT Leadership Staff Management

Koch CTO teams up to get cloud networking right

Hybrid-cloud and multicloud networking presents a complex challenge for any enterprise. Koch CTO Matt Hoag partnered with Alkira to make integrating newly acquired companies a snap.

Cloud Computing Hybrid Cloud Multicloud

Aug 15, 2022 6 mins

Thermo Fisher transforms its customer experience

The scientific equipment and services provider is automating and digitizing sales and customer service workflows to expedite sales and better serve its customers.

CIO 100 Digital Transformation Science Industry

Aug 12, 2022

Join the CIO Experts Network

The CIO Experts Network is a new platform that makes it easier to find new opportunities to contribute content to our custom editorial programs.

By Lizmarie Betances

Aug 11, 2022 2 mins

CEO CFO CIO

Unlocking the hidden value of dark data

The chances are that most of the data you collect — from human communications to machine logs — is piling up with little plan for actualizing its potential. Good governance and AI can help.

By Maria Korolov

Aug 11, 2022 9 mins

Data Management Data Science

8 strategic imperatives for SAP transformation success

Organizations undertaking business transformations centered on SAP would be wise to take an integrated approach to their sourcing strategy and partnerships. Here’s how to get it right.

By Len Riley

Aug 11, 2022 10 mins

ERP Systems SAP

The VP of audience modeling and data science views success of data-driven products and practices as a measure of strong business partnerships and a culture steeped in empathy.

By CIO staff

Aug 10, 2022

Analytics Data Science

CIO 100 US: 7 award-winning financial services and insurance IT projects

The financial services and insurance industries are leading the way with digital tools that enhance customer experiences and automate business insights.

By Mary K. Pratt

Aug 10, 2022 15 mins

CIO 100 Financial Services Industry Insurance Industry

9 investments CIOs should make before recession hits

In economic downturns, cost-cutting is essential. But so too is making the right IT investments, as IT can better position their organizations to weather lean times and come out ahead for the long run.

By Stephanie Overby

Aug 9, 2022 7 mins

Budgeting IT Leadership IT Strategy

7 traits of digital-savvy CIOs

Just as employees are upskilling in the latest tech, so too should CIOs, whose ongoing digital skills acquisition can greatly impact their organizations and their careers.

By Esther Shein

Aug 8, 2022 12 mins

CIO Digital Transformation IT Skills

Cloud PC preps Grant Thornton for hybrid future

Pandemic wins in the cloud have pushed the UK-based accounting firm to bet on desktop as a service as part of an accelerated transformation that sees IT freed up to better address analytics and AI.

Cloud Computing Desktop Virtualization Microsoft

Aug 8, 2022

Shifting from keeping the lights on to turning on new lights

How a Service Quality Index can simplify operational excellence and create breathing room for innovation

By Michael Bertha

Aug 5, 2022 6 mins

Business Operations IT Operations

94% of enterprises are overspending in the cloud: report

Respondents to a HashiCorp-Forrester report said they were overspending in the cloud due to a combination of factors such as underused and overprovisioned resources, and lack of skills.

By Anirban Ghoshal

Aug 5, 2022 3 mins

Cloud Computing Multicloud

What is data visualization? Presenting data for decision-making

Data visualization is the presentation of data in a graphical format to make it easier for decision makers to see and understand trends, outliers, and patterns in data.

Aug 5, 2022 7 mins

Data Visualization

Las Vegas CIO shapes city of future on IoT, cloud

5G and connected roadways replete with advanced internet of things equipment are paving the way to a future of autonomous vehicle use and resident benefits that go beyond tourism dollars.

Cloud Computing Government IT Internet of Things

Aug 5, 2022 8 mins

Top 11 change management certifications to boost your IT career

Change management is a vital skill for IT, project management, and development. Here are the top certifications to help hone and demonstrate your change management skills.

By Sarah K. White

Aug 4, 2022 9 mins

Careers Certifications

Legendary CIO Larry Quinlan on lifting as you climb the ladder

The former global CIO at Deloitte — and CIO Hall of Fame member — explains the importance of lifting up colleagues on your way to a leadership role and how to bring new ideas to fruition against the odds.

By Dan Roberts

Aug 4, 2022