News

From fixed frameworks to strategic enablers: Architecting AI transformation

Stop treating architecture like IT plumbing — it’s now the power move that makes or breaks your AI strategy and competitive edge.

By Shawn McCarthy

Jul 11, 2025 10 mins

Artificial Intelligence Enterprise Architecture IT Strategy

How Capital One drives returns on its AI investments

Public cloud and a commitment to data governance has set up the $39 billion financial institution for AI success. Its AI chief believes CIOs taking old-school approaches to AI ROI calculation are likely to miss out.

By Evan Schuman

Jul 11, 2025 8 mins

Artificial Intelligence Digital Transformation Financial Services Industry

The biggest enterprise technology M&A deals of the year (so far)

2025 is seeing strong acquisition activity among enterprise technology vendors, with AI a key consideration.

By Peter Sayer

Jul 11, 2025 42 mins

Mergers and Acquisitions Technology Industry

Top reasons for high CIO turnover rates

On a global average, CIOs stay at the same company for no longer than four years. When the steam starts going out for those in such a highly strategic role, motivation drops and the search for better opportunities begins. CEOs take note.

By Patrizia Licata

Jul 11, 2025 7 mins

CIO Careers Human Resources

How TBM is evolving to power the AI era

The Technology Business Management Council’s recent EMEA Summit highlighted a new taxonomy and framework for TBM geared for AI, hybrid cloud, and distributed leadership, as well as developments around FinOps, GreenOps, and cybersecurity.

By Eveline Oehrlich, director of IDC Executive Advisory

Jul 11, 2025 7 mins

Artificial Intelligence

Reframing AI for strategic capability: A C-suite agenda for scalable value

AI must be reframed as a strategic capability, not just a tool, to unlock scalable value and enterprise-wide transformation in a volatile global landscape.

By Antony Panteli

Jul 10, 2025 12 mins

C-Suite Digital Transformation IT Strategy

EU finalizes General-Purpose AI Code of Practice for enterprises

The code of practice arrives just in time to help enterprises comply with the second wave of EU AI Act rules, which will enter force on August 2.

By Peter Sayer

Jul 10, 2025 3 mins

Artificial Intelligence Generative AI Regulation

The trillion-dollar question: Who pays when the industry’s AI bill comes due?

CIOs may have to pay for the current AI boom through rising prices and new products as AI vendors, hyperscalers, and software makers seek to recoup their AI investments.

By Grant Gross

Jul 10, 2025 6 mins

Budget IT Strategy Technology Industry

What is enterprise architecture? A framework for transformation

Enterprise architecture is the process by which organizations standardize and organize IT infrastructure to align with business goals. These strategies support digital transformation, IT growth, and the modernization of IT.

By Sarah K. White

Jul 10, 2025 8 mins

Careers Enterprise Architecture Staff Management

How Danyel Bischof-Forsyth mapped her award-winning CIO journey

The 7 Brew CIO advises CIO aspirants to architect their careers as lattices not ladders, and to embrace lateral moves, learning agility, and their networks as they strike their own paths to the top.

By Dan Roberts

Jul 10, 2025 13 mins

Business IT Alignment Change Management Innovation

Warning to ServiceNow admins: Fix your access control lists now

Unless corrected, the vulnerability allows anyone to get at sensitive data.

By Howard Solomon

Jul 9, 2025 8 mins

Access Control ServiceNow Vulnerabilities

A scalable framework for digital transformation in retail

While others chase trends, Kendra Scott proved bold execution beats buzzwords—delivering 50% digital growth by getting the basics brilliantly right.

By Kamanasish Kundu

Jul 9, 2025 7 mins

Digital Transformation IT Strategy Retail Industry

Rewriting the rules of enterprise architecture with AI agents

Agentic AI and digital twins are reshaping enterprise architecture, enabling dynamic, autonomous governance through real-time simulations.

By Dion Eusepi

Jul 9, 2025 10 mins

Data Governance Enterprise Architecture IT Governance

Why CIOs see APIs as vital for agentic AI success

Today's AI is all talk. Tomorrow's will tap APIs to drive real action.

By Bill Doerrfeld

Jul 9, 2025 13 mins

APIs CIO IT Skills

The tech team leading blockbuster transformation at Hoyts

Hoyts CTO Adam Wrightson sits with CIO editorial director in Australia and New Zealand Cathy O'Sullivan to discuss how digital transformation is changing the cinema experience — from taking a mobile-first approach in order to engage custom

By CIO staff

Jul 9, 2025 7 mins

CIO Change Management Retail Industry

GSA, Oracle sign major deal offering 75% discount on licenses

The pact shows Oracle will discount OCI deeply when it supports their growth strategy, which could bode well for enterprise negotiations.

By Paul Barker

Jul 8, 2025 5 mins

Government IT Oracle Software Licensing

Restrict, ignore, embrace: The shadow IT trilemma

100 developers, 100 experiments: Why employees breaking the rules may be a gift

By Ilia Badeev

Jul 8, 2025 7 mins

Enterprise Applications IT Management IT Strategy

6 data risks CIOs should be paranoid about

From misclassified data to AI use without adequate quality assurance, IT leaders looking to make the most of data-driven decision-making have lots to worry about.

By Isaac Sacolick

Jul 8, 2025 9 mins

Data Governance Data Quality Risk Management

Automation Anywhere buys its own AI agent vision

The process automation vendor deploys more than 40 agents across the company to save time and money in its finance, tech support, and other functions.

By Grant Gross

Jul 8, 2025 6 mins

CIO 100 Digital Transformation Technology Industry

Has CISO become the least desirable role in business?

Problematic reporting structures, outsized responsibility for enterprise risk, and personal accountability without authority are just a few reasons CISO roles are experiencing high churn.

By Esther Shein

Jul 7, 2025 12 mins

Business IT Alignment CSO and CISO IT Leadership

It’s time to retire the ticket: An IT roadmap for agentic AI

Stop paying the innovation tax of legacy IT tickets; the future is agentic AI that solves problems before they are even reported.

By Sean Heuer

Jul 7, 2025 7 mins

Artificial Intelligence IT Operations

The hidden alchemy of data: Masking as the catalyst for AI and real-time decision-making

As enterprises expand into a multi-cloud ecosystem, the need for role-based data masking is growing exponentially. IT leaders can future-proof their organization by adopting the latest data masking strategies.

By Yash Mehta

Jul 7, 2025 6 mins

Analytics Artificial Intelligence Encryption

CIOs tackle the AI change management challenge

From literacy campaigns to empowering influencers, CIOs are upping their change management game to promote adoption and drive business value with generative AI.

By Beth Stackpole

Jul 7, 2025 10 mins

Artificial Intelligence Change Management IT Leadership

Hertz adopts AI for fleet and workforce management

The global car rental company is leveraging Palantir Foundry and Palantir AIP to help deliver on its mission, and for its customers.

By Thor Olavsrud

Jul 7, 2025 5 mins

Automotive Industry CIO Data Quality

Risk management in the public cloud is your job

Don’t wait until an incident costs you billions of dollars to create backup and recovery plans.

By David Linthicum

Jul 4, 2025 1 min

Cloud Security Security

3 industries where agentic AI is poised to make its mark

Interest in autonomous agents is skyrocketing. Here, CIOs from finance, retail, and healthcare discuss how they see the technology impacting their organizations and sectors overall.

By María Ramos Domínguez

Jul 4, 2025 9 mins

Financial Services Industry Generative AI Healthcare Industry

CIOs see AI prompting new IT hiring, even as boards push for job cuts

CIOs may soon be on the hook for driving cost efficiencies — and possibly enabling layoffs — with AI. Those who can’t tie AI to bottom-line results may have a short shelf life, experts warn.

By Grant Gross

Jul 3, 2025 8 mins

Artificial Intelligence Hiring IT Jobs

ServiceNow: Latest news and insights

Here’s what you need to know about the cloud-based enterprise service management vendor’s latest product and company news.

By CIO staff

Jul 3, 2025 10 mins

Enterprise Applications ITSM ServiceNow

18 famous ERP disasters, dustups, and disappointments

It’s no wonder ERP has such a bad reputation: The history surrounding the complex and expensive enterprise software market is packed with tales of vendor mudslinging, outrageous hype and epic failures.

By Grant Gross, Josh Fruhlinger, Peter Sayer, Thomas Wailgum

Jul 3, 2025 21 mins

ERP Systems Outsourcing Project Management Tools

4 things that make an AI strategy work in the short and long term

As the hype surrounding AI intensifies, many CIOs face a familiar tension: how to deliver tangible business value now, while building toward a longer-term vision.

By Pat Brans

Jul 2, 2025 9 mins

CIO IT Skills IT Strategy

CIOs: Are you being the champions of change for modern business?

In addition to managing the wide range of emerging tech, IT leaders are continually expected to step out of their comfort zones and steer the ship during periods of transformation. Staying on the front foot is a tricky balancing act, but these four a

By Joanne Carew

Jul 2, 2025 7 mins

CIO Change Management Digital Transformation

US judge issues split decision in antitrust case against SAP

The judge allowed parts of the case to proceed to trial, but pushed back against accusations that SAP was inappropriately denying a rival access to customer data.

By Evan Schuman

Jul 2, 2025 7 mins

Enterprise Applications Process Improvement SAP

AI, align thyself

AI alignment isn’t a checkbox; it’s a continuous discipline. Enterprises must embed oversight to keep AI safe, scalable and true to business intent.

By Leslie Joseph

Jul 1, 2025 10 mins

Artificial Intelligence IT Strategy

Unlocking business transformation through agentic AI

Master your digital journey by leveraging agentic AI through a strategic plan, turning autonomous technology into your ultimate growth partner.

By Magesh Kasthuri and Ramachandran Padmanabhan

Jul 1, 2025 10 mins

Digital Transformation Generative AI IT Strategy

CIOs rethink public cloud as AI strategies mature

Concerned about cost and data privacy, IT leaders increasingly see private cloud or on-prem as the better alternative for AI once workloads stabilize and experimentation is done.

By Grant Gross

Jul 1, 2025 5 mins

Artificial Intelligence Cloud Computing IT Strategy

Download the ‘AI-ready data centers’ spotlight report

In this issue: There are lots of great reasons for running AI applications in your own data centers – provided they’re up to the task. AI puts new demands on virtually every aspect of data centers from servers and networks to power grids

By CIO staff

Jul 1, 2025 1 min

Artificial Intelligence Data Center Servers

AdventHealth turns on ambient voice technology to tame physician burnout

Healthcare provider AdventHealth launched an award-winning rollout of AI-powered voice technology to ease the documentation burden on clinicians.

By Shane O'Neill

Jul 1, 2025 6 mins

Artificial Intelligence CIO 100 Healthcare Industry

Business survival requires an IT org that stands apart

How does your IT differ from the competition’s? Ensuring your IT strategy and execution is ahead of the pack where it matters most is all that counts.

By Thornton May

Jul 1, 2025 5 mins

Business IT Alignment IT Leadership IT Strategy

Ron Insana on why CIOs can’t wait for certainty in an unpredictable economy

Ahead of his FutureIT NY keynote, Ron Insana offers insight into how tech leaders can lead with confidence—even when the economy wavers.

By Shane O'Neill

Jun 30, 2025 5 mins

Innovation

IT lobbyists exploit EU AI Act uncertainty as deadline looms

Dominated by the likes of Apple, Google, and Meta, the CCIA has called to ‘stop the clock’ on the EU AI Act’s Aug. 2 implementation, with some EU leaders having already signaled openness to delaying the regulations.

By Martin Bayer

Jun 30, 2025 3 mins

Artificial Intelligence Compliance Regulation

Breaking mindsets with AI

A front-row seat to cognitive failure

By Chris Fuller

Jun 30, 2025 11 mins

Artificial Intelligence Generative AI IT Leadership

Reimagining the Spotify model for the human-AI enterprise

Enterprises must evolve: A Spotify 2.0 architecture reimagines agile teams with AI agents to drive scale, speed and smarter, adaptive execution.

By Prakash Pasupathy

Jun 30, 2025 17 mins

Artificial Intelligence Enterprise Architecture IT Strategy

Who should really be driving business transformation today?

CIOs often take the lead over transformative initiatives, but there’s debate over whether that’s the best approach for ensuring true business transformation rather than just a technical one.

By Mary K. Pratt

Jun 30, 2025 10 mins

Business IT Alignment Digital Transformation IT Leadership

SAP’s Rise rebrand conceals cost changes

SAP’s licensing reshuffles mean CIOs need to keep a close eye on costs, particularly when it comes to AI services.

By Lynn Greiner

Jun 27, 2025 7 mins

ERP Systems SAP Software Licensing

IFS rolls TheLoops agentic AI into industrial ERP

IFS plans to roll TheLoops’ agentic AI capabilities into its ERP system by year-end — but customers will have to wait to find out what these new features will cost.

By Anirban Ghoshal

Jun 27, 2025 4 mins

Artificial Intelligence ERP Systems Industry

Hakkoda Labs adds homegrown AI agent to its data team

The data consultancy transformed a skunkworks experiment into a ‘support engineer’ AI assistant that helps automate time-consuming data migration tasks — with higher-level agentic AI ambitions on the horizon.

By Paula Rooney

Jun 27, 2025 7 mins

Artificial Intelligence CIO 100 Digital Transformation

Cofidis offers a lifetime of support through digitalization

The French multinational consumer credit company is committed to emerging technologies so users make the best financial decisions for years to come.

By Nuria Cordón

Jun 27, 2025 6 mins

Business IT Alignment Digital Transformation Financial Services Industry

Larry Ellison has big ambitions for Oracle’s cloud business

Oracle is betting on its database dominance, AI vision, and massive data center investments in a bid to overtake current giants in the cloud.

By Tristan Fincken

Jun 27, 2025 4 mins

Databases Oracle Technology Industry

Is declining AI maturity a sign of progress?

Lessons from an award-winning CIO who is driving AI maturity and business transformation.

By Dave Wright and Brian Solis

Jun 26, 2025 8 mins

Artificial Intelligence Digital Transformation IT Strategy

8 trends defining the enterprise IT market today

Where’s the IT market headed? From AI to the edge, here’s a rundown of what’s shifting of late in terms of IT offerings, strategies, deployments, and investments.

By John Edwards

Jun 26, 2025 8 mins

Data and Information Security Generative AI Private 5G