News

7 IT governance mistakes — and how to avoid them

IT governance can be a minefield for the unwary. Don’t let these common errors damage your organization — and your career.

By John Edwards

Jun 21, 2022 7 mins

IT Governance

Jackson Health System’s Medical Record Surveillance and Record Sharing project scans medical records in real-time, matches them to partner organizations, and automates the medical record transfer, providing a productivity and efficiency boost.

By Thor Olavsrud

Jun 21, 2022 7 mins

CIO 100 Electronic Health Records Healthcare Industry

IT leaders rethink the people part of business continuity

In an era of increasingly dispersed workforces, CIOs are grappling with how to help IT staff in peril — and keep the business moving forward when events disrupt employees’ ability to work.

By Mary K. Pratt

Jun 20, 2022 11 mins

Business Continuity IT Leadership Staff Management

IT services company Atos plans IBM-style split

After years of decline, the French multinational is seeking another new strategy, this time cleaving itself in two, with its faster-growing digital, big data, and security lines to operate as Evidian.

By Peter Sayer

Jun 20, 2022

Managed IT Services Technology Industry

Otis takes the smart elevator to new heights

The elevator maker is bringing its fleet into the digital era with a connected solution that leverages IoT sensors and AI in the cloud to help keep its customers’ elevators humming.

By Paula Rooney

Jun 20, 2022

CIO 100 Internet of Things Manufacturing Industry

How to find the best resume writing service for you

If you’ve been putting off updating your resume and LinkedIn profile, now’s the time to take it in hand. Getting professional help is the first step for busy executives.

By Maryfran Johnson

Jun 18, 2022 6 mins

Careers LinkedIn Resumes

3 certification tips for IT leaders looking to get ahead

CIOs share key best practices for IT leaders looking to level up with a mix of technical and business credentials aimed at growing their CIO role.

By Yashvendra Singh

Jun 17, 2022 8 mins

CIO Careers Certifications

Wells Fargo prepares to take a quantum leap

The financial institution is researching the possibilities of quantum computing and validating use cases for the coming quantum disruption. As CIO Chintan Mehta puts it, “Not engaging is not an option.”

By Poornima Apte

Jun 17, 2022

Financial Services Industry IBM Quantum Computing

Adobe brings first-party commerce data to customer data platform

As enterprises step up efforts to enhance customer experience, Adobe is integrating data from its commerce suite into its Real-Time CDP (customer data platform) to help drive personalization.

By Anirban Ghoshal

Jun 16, 2022

CRM Systems

How a cloud-first enterprise application strategy boosts speed and scale for your business

Experts agree that a cloud-native application architecture can deliver benefits across the entire business.

By Beth Stackpole

Jun 16, 2022 7 mins

Cloud Architecture Enterprise Applications

BPM buyer’s guide: Top 16 business process management tools

Today's BPM platforms can help your organization create, optimize, and monitor vital business processes using sophisticated discovery, AI, and low-code/no-code functionality.

By Peter Wayner

Jun 16, 2022 10 mins

Business Process Management Enterprise Buyer’s Guides

The Edison Ratio: What business and IT leaders get wrong about innovation

When it comes to innovation, great ideas matter. But in the end, understanding the need to act on fewer great ideas matters more.

By Bob Lewis

Jun 16, 2022 7 mins

IT Leadership Innovation

USPTO’s agile course ignites change

At the U.S. Patent & Trademark Office, CIO Jamie Holcombe is proving that an agile and innovative mindset, as well as individual accountability, can deliver new tricks for one of the country's oldest federal agencies.

By Tim Scannell

Jun 16, 2022

IT Leadership

3 forces shaping the evolution of ERP

The transformative events of the past few years may finally sound the death knell for traditional ERP systems as enterprises seek agility, flexibility, and speed.

By Joe McKendrick

Jun 15, 2022 4 mins

ERP Systems

12 tips for achieving IT agility in the digital era

The pandemic has proved IT agility is an existential imperative. IT leaders versed with agile transformation share tips for speeding up IT’s ability to create business value and navigate change.

By Stephanie Overby

Jun 15, 2022 12 mins

Agile Development Digital Transformation IT Leadership

DISH CIO Atilla Tinic on innovating in the cloud

For Tinic, cloud is key to keeping up with the pace of technology change. Here he shares his approach to innovation and lessons learned from DISH’s cloud journey.

By CIO staff

Jun 15, 2022 7 mins

Cloud Computing

Oracle to boost cloud investments after a strong quarter

Oracle reported revenue growth on the back of cloud infrastructure services and SaaS sales, and is looking at a massive cloud region expansion.

By Anirban Ghoshal

Jun 14, 2022

Cloud Computing Technology Industry

What companies get wrong about data transformation

A lot of organizations continue to struggle with leveraging their data. To become data-driven, organizations need to commit to treating data as a product and to transforming their culture.

By Thor Olavsrud

Jun 14, 2022 6 mins

Chief Data Officer Data Management

Mount Sinai’s journey to secure health data in the cloud

To better secure its data, the healthcare provider is moving key business and clinical apps to the cloud u2014 and is auditing its encryption systems in advance of the quantum threat.

By Peter Sayer

Jun 14, 2022 6 mins

Cloud Security Data and Information Security Healthcare Industry

Mattel innovation becomes toy maker’s e-commerce core

A startup-like initiative to enrich customer engagement with limited-release collectibles during the pandemic now fuels Mattelu2019s direct-to-consumer online business, opening new IP-based revenue sources for the company.

By Paula Rooney

Jun 13, 2022

Cloud Computing Digital Transformation E-commerce Software

Rekindling the thrill of programming

Coding can be tedious, dreary, and stressful. Zooming out to reflect on how extraordinary software programming is can bring back the wonder.

By Matthew Tyson

Jun 10, 2022 7 mins

Developer Software Development

IBM CIO Kathryn Guarini on being IBM’s first customer

After years in IBMu2019s Research Division, Guarini is taking her expertise in developing emerging technologies to the realities of the business in a role that blends vendor and client.

By Sarah White

Jun 10, 2022

IBM

Automated, Innovative and Agile: Welcome to the New Workplace

Register now for CIOu2019s Future of Work Summit to hear how companies like Conagra, The Hartford, Audible, Honeywell are shaping the new world of work.

By CIO US Events

Jun 9, 2022 5 mins

IT Strategy Innovation Remote Work

Moving beyond usernames and passwords

IT and security teams need to shore up this most basic form of access to guard against new and ever-evolving security risks.

By Rick Grinnell

Jun 9, 2022

Cyberattacks Data and Information Security Risk Management

JPMorgan Chase CIO Gill Haus on grooming digital leaders

The banking executive explains how thinking differently about growing talent keeps his organization future-ready.

By Dan Roberts

Jun 9, 2022 9 mins

IT Leadership

IT leader’s survival guide: 11 ways to thrive in the years ahead

Agility and resiliency have become organizational essentials in rapidly changing and challenging times. Here is how to establish an IT organization built for long-term success.

By Paul Heltzel

Jun 8, 2022 10 mins

IT Leadership IT Strategy

Click, ship, done: How a 150-year-old logistics company is delighting its customers

Global logistics firm DB Schenkeru2019s CIO for the Indian subcontinent explains how the company is adopting new technologies.

By Yashvendra Singh

Jun 7, 2022 5 mins

Transportation and Logistics Industry

10 ways inflation will impact IT

As inflation rises across the globe, CIOs are strategizing ways to navigate rising prices for IT supplies, services, and talent by rethinking IT portfolios, reprioritizing IT spend, and honing business efficiencies.

By Mary K. Pratt

Jun 6, 2022

Budgeting Hiring IT Strategy

What’s new in TOGAF 10?

The Open Group released TOGAF 10 and with it comes a more flexible, customizable framework that's easier to implement in the enterprise.

By Sarah White

Jun 6, 2022 5 mins

Enterprise Architecture

How business intelligence transformed care and efficiency at a Dutch special-needs nonprofit

With a need to streamline financial stability, employee decision-making, and overall quality of service, Philadelphia Healthcare, the care management company for disabled adults reshaped its culture to focus more on data analytics.

By Elizabeth Montalbano

Jun 6, 2022 8 mins

Digital Transformation IT Leadership

Supply chain issues a top concern across most industry sectors

Despite talk of the pandemic slowing down, concerns around supply chain are continuing to grow, with a shortage of semiconductors a top issue, according to a report from Avnet Silica.

By Anirban Ghoshal

Jun 3, 2022

Supply Chain Technology Industry

The do’s and don’ts of negotiating a raise

The following seven tips, tactics, and strategies will help you get your employer to yes when you ask for your next increase in pay.

By Christina Wood

Jun 3, 2022

Careers Salaries

Jean Holley: 3 rookie mistakes CIOs make when seeking a board seat

CIO-turned-board director Jean Holley shares her advice on avoiding some common mistakes first-timers often make when pursuing a public board seat.

By Maryfran Johnson

Jun 3, 2022 6 mins

Careers Women in IT

AI, predictive analytics top list of hot technologies for banks

AI, machine-learning, predictive analytics, natural language processing (NLP), computer vision and microarchitecture are hot technologies that banks are investing in today, according to a Forrester report.

By Anirban Ghoshal

Jun 2, 2022 6 mins

Emerging Technology Financial Services Industry

5 challenges for securing the future

Everyone has a role in cybersecurity today; working together to address these challenges will materially reduce risk.

By Thornton May

Jun 2, 2022 5 mins

Security Security Practices

Industry clouds lay foundation for innovation

The cloud goes vertical: A wave of specialized clouds aimed at specific industries is helping organizations streamline operations and serve customers in new ways.

By Stan Gibson

Jun 2, 2022 10 mins

Agriculture Industry Education Industry Insurance Industry

7 tools for mastering organizational listening

Organizational listening — knowing What's Going On Out There — is leadership's most poorly understood and undervalued responsibility. To fix this you need the right tools.

By Bob Lewis

Jun 2, 2022 7 mins

CIO IT Leadership

CIO playbook: Collaborating with business leaders on their IT spend

With business units increasingly buying their own tech, IT leaders must shift into advisor mode, strengthen business-IT relationships, and commit to business value.

By Esther Shein

Jun 1, 2022

Budgeting Business IT Alignment IT Leadership

Running both IT and digital at Alorica

CIDO Mike Clifton explains how, in addition to managing the IT core, he and his teams are enabling the companyu2019s go-to-market strategy, accelerating its digital roadmap, and using AI and ML to transform customer experiences.

By Martha Heller

Jun 1, 2022 7 mins

CIO Chief Digital Officer Outsourcing

Priceline CTO Marty Brodbeck on improving developer experience

Like many organizations, Priceline sought flexibility and agility in the cloud. For CTO Marty Brodbeck achieving that meant listening to what developers needed to be successful.

By CIO staff

Jun 1, 2022 5 mins

Google Google Cloud Platform Microservices

When every experience matters, we find the true cost of poor quality

Brand equity and reputation are everything, and CIOs need to make sure their organization is in the best position to deliver.

By John Kelly

May 31, 2022

E-commerce Services E-commerce Software Mobile Apps

3 ways to avoid traffic on the road to product-based IT

Shifting to a product operating model is a major cultural and operational change u2013 but itu2019s worth the effort.

By Michael Bertha

May 31, 2022

Business IT Alignment IT Strategy

What is business process management? The key to enterprise agility

Business process management (BPM) is the practice of discovering and controlling an organizationu2019s processes to align them with business goals as the business evolves.

By Paul Rubens, Thor Olavsrud

May 31, 2022

BPM Systems Enterprise Applications Technology Industry

Reimagining technology for the next generation

The digitally enhanced world of tomorrow will bring significant challenges and opportunities. Here are five key implications IT leaders must consider.

By Diana Bersohn and Denise Zheng

May 31, 2022 6 mins

Collaboration Software Quantum Computing Virtual Reality

6 ways to reinvent your IT leadership career

Is your IT career ripe for a do-over? Then check out these ways to pull yourself out of a rut and get back on course.

By John Edwards

May 31, 2022 7 mins

Careers IT Leadership

What is TOGAF? What the enterprise architecture methodology means for your business

The Open Group Architecture Framework (TOGAF)is an enterprise architecture framework that helps define business goals and align them with architecture objectives around enterprise software development.

By Sarah K. White

May 30, 2022 9 mins

Enterprise Architecture IT Governance Frameworks IT Leadership

Informatica eases data management with Oracle, Google, and Azure integrations

Informatica is offering new integrations with major cloud providers to make data migration, management and engineering less complex.

By Anirban Ghoshal

May 27, 2022

Data Management

Coding leaders forge a new path for IT career advancement

It used to be received wisdom that a programmeru2019s career had an expiration date, that the transition to management was the only way forward, and that the transition meant an end to coding. That truism is changing.

By Matthew Tyson

May 27, 2022

Careers IT Leadership

AI in the cloud pays dividends for Liberty Mutual

The insureru2019s mature cloud foundation has facilitated extensive use of emerging technologies, in particular machine learning models that help deliver premium service, CIO James McGlennon says.

By Paula Rooney

May 27, 2022

Artificial Intelligence Digital Transformation Insurance Industry