News

7 ways to elevate your CIO role

CIOs have long been viewed by many colleagues as second-string executives. Now is the time for IT leaders to expand their role, and to assert their unique vision and value.

By John Edwards

Apr 11, 2022 8 mins

CIO IT Leadership

Molex CDO proves the value of customer-centric IT

After years as a CIO at many different companies, Mike Giresi is defining the role of CDO at Molex and Koch Industries as one focused on customers and business operations, not just technology.

By Thor Olavsrud

Apr 11, 2022 7 mins

Chief Digital Officer IT Leadership

SAP is holding data for Russian customers

Shortly before the support freeze for Russian cloud customers, SAP offered to move their data abroad for free.

By Jens Dose

Apr 8, 2022 3 mins

Data Center ERP Systems SAP

The tech behind the 2022 US CIO 100 winners: Celebrating the CIO 100 Solutions Partners

The CIO 100 celebrates 100 IT organizations for driving digital business growth through innovation. Here, we recognize the technology vendors who provide the tools with which our winners create their peerless projects.

By CIO US Events

Apr 8, 2022 2 mins

Foundry Events Vendors and Providers

7 tips for leading productive remote teams

Even as many organizations chart plans to return to the office, remote leadership isnu2019t going away any time soon. Itu2019s never too late to build on what youu2019ve learned leading through the pandemic to ensure productivity continues.

By Christina Wood

Apr 8, 2022 10 mins

Collaboration Software Staff Management

DevColor’s cohort approach to uplifting Black IT careers

DevColor's A* program brings together Black technologists into peer-led mentoring squads aimed at providing career advice and community for those who often feel isolated at work.

By Sarah White

Apr 8, 2022 11 mins

Careers Diversity and Inclusion

AI takes aim at employee turnover

With attrition an increasingly challenging issue, companies are turning to chatbots and machine learning to augment HR strategies for gauging employee sentiment, identifying flight risks, and strengthening career support.

By Maria Korolov

Apr 7, 2022 11 mins

Artificial Intelligence Hiring Machine Learning

The CIO’s missing priority

Directing decision-maker-awareness to the right targets is a key skill for CIO success. Investment risks that pit information security vs. information technology prove the point.

By Bob Lewis

Apr 7, 2022

CIO IT Leadership

SAP at 50: The software group is at a crossroads

SAP made German software history, but the company is facing a number of new challenges. Now the young management team around CEO Christian Klein has to prove itself.

By Martin Bayer

Apr 7, 2022 17 mins

ERP Systems SAP

Corporate defenses must step up to meet a changing geopolitical landscape

IT and security teams must stay more vigilant than ever to protect against threats from both from the hacker community and government-backed organizations.

By Rick Grinnell

Apr 6, 2022 6 mins

Cyberattacks Identity and Access Management Security

‘The key is the cloud’: How to keep up with the speed of innovation

Register now for CIOu2019s Future of Cloud Summit to hear from tech leaders from CarMax, DISH Network, Priceline and others.

By CIO US Events

Apr 6, 2022

Cloud Architecture Cloud Security Foundry Events

7 hot infrastructure and operations trends — and 7 going cold

When it comes to infrastructure and production systems, stability is king. And yet change persists, as organizations seek greater security and faster speeds — without sacrificing reliability.

By Peter Wayner

Apr 6, 2022 14 mins

Devops Enterprise Architecture IT Strategy

Web accessibility emerges as a top CIO priority

A variety of legal and regulatory developments, along with a substantial potential market, will make digital accessibility a top priority in 2022.

By Chris Stokel-Walker

Apr 6, 2022 9 mins

IT Strategy Legal Retail Industry

Business continuity planning: A proactive approach to threat management

Assessing the threat landscape and putting a plan in place can help you build operational resiliency against geopolitical and other potentially disruptive events.

By Siddharth Ram

Apr 5, 2022 8 mins

Business Continuity Disaster Recovery Risk Management

Southampton FC’s IT director changes formation

Southampton Football Clubu2019s renaissance is pushing IT Director James Grove to modernise IT and data capabilities, improve fan engagement, and defend the boardroom from transfer fraudsters.

By Doug Drinkwater

Apr 5, 2022

IT Leadership

Supply chain woes? Analytics may be the answer

Optimas Solutions, CarParts.com, and Lenovo exemplify an accelerating trend that sees organizations turning to analytics to address supply chain challenges.

By Bob Violino

Apr 5, 2022 9 mins

Predictive Analytics Supply Chain Supply Chain Management Software

Investing in IT careers pays off at Capital One

Capital One has designed several internal programs to upskill employees to fill skills gaps and to give anyone inside or outside of IT the resources to become a software engineer.

By Sarah White

Apr 5, 2022

IT Training Staff Management

IBM’s z16 mainframe boasts on-chip AI acceleration

IBM says the z16u2019s security features also help protect enterprises from the u2018harvest now, decrypt lateru2019 threat of quantum attacks.

By Peter Sayer

Apr 5, 2022 6 mins

IBM Mainframes

The pandemic pivot: 5 key leadership lessons that will last

To navigate the pandemic, IT leaders have had to rethink team relationships and jury-rig new ways of getting work done. Hereu2019s what they think will stick once the pandemic upheaval subsides.

By Stacy Collett

Apr 4, 2022

IT Leadership

Microsoft to optimize process automation stack with Minit acquisition

Days after Celonis acquired a company to boost its offering on Microsoftu2019s Power Platform, Microsoft has made a process mining acquisition of its own.

By Peter Sayer

Apr 4, 2022

Business Process Management Microsoft Process Improvement

Clean Harbors’ CIO: Hybrid approach to the cloud is a win-win

The hazardous waste cleanup giant is deploying AI and RPA in Azure cloud and integrating data with its on-premises Waste Information Network.

By Paula Rooney

Apr 4, 2022

Digital Transformation Hybrid Cloud

Google Cloud brings its search smarts to retail customers

The new managed Retail Search service from Google Cloud wants to help digital retailers solve the dreaded search abandonment problem.

By Anirban Ghoshal

Apr 1, 2022

Enterprise Search Google Search Retail Industry

HCM buyer’s guide: 10 top human capital management software tools and how to choose

HCM software is a suite of tools that helps organizations recruit, hire, develop, pay, manage, and retain employees. Here’s how to choose the best HCM software for your needs.

By Linda Rosencrance

Apr 1, 2022 13 mins

Enterprise Applications HRIS Human Resources

Combatting digital ignorance

CIOs: If your leadership team is asking about your cloud or 5G strategy, youu2019ve got some splaininu2019 to do.

By Thornton May

Apr 1, 2022 5 mins

IT Leadership IT Strategy

10 reasons to keep that data center running

With companies increasingly shifting most or all of their workloads to the cloud, the reasons for rolling your own server rack are dwindling — but still very compelling.

By Peter Wayner

Mar 31, 2022 9 mins

Data Center

South Africa’s Discovery drives customer loyalty via RPA, APIs

CIO Nadira Misthry explains how Discoveryu2019s Vitality medical aids rewards programme is leveraging emerging technologies to improve customer experience, better integrate with partners, and update their systems.

By Joanne Carew

Mar 31, 2022

APIs IT Leadership Robotic Process Automation

Russians want to replace SAP with homegrown solutions

Ukraine asks SAP to end support for its software in Russia.

By Martin Bayer

Mar 30, 2022

Enterprise Applications SAP

Informatica launches its first industry-specific Intelligent Data Management Cloud for retail

The retail industry-focused product aims to help enterprise customers unify their data and gain valuable customer, product, supplier, and location insights.

By Anirban Ghoshal

Mar 30, 2022 3 mins

Data Management

10 tips for getting started with decision intelligence

Adding intelligence and automation to decision-making processes can greatly improve business agility and outcomes. But making the most of decision intelligence takes continual tuning.

By Maria Korolov

Mar 30, 2022 14 mins

Artificial Intelligence Business Intelligence

At Black & Veatch, a new IT operating model enables digital opportunities

CIO Irvin Bishop says the new model ensures that the company either wins, learns, or fails fast on its digital investments u2013 but never loses.

By Martha Heller

Mar 30, 2022 7 mins

Digital Transformation IT Leadership

Royal Caribbean revamps IT work models in pandemic push

CIO Martha Poulter and her team turned business disruption into an opportunity to reimagine how they do new technology deployments at sea.

By CIO staff

Mar 30, 2022

Analytics Cloud Computing IT Leadership

Celonis beefs up its Power BI process mining capabilities

To improve its process mining offering on Microsoft Power Platform, Celonis has acquired Process Analytics Factory, developer of PAFnow

By Peter Sayer

Mar 29, 2022

Business Process Management Robotic Process Automation

CIO.com spoke with Ukrainian technologists whose stories show their resolve and commitment to look forward despite the destruction and uncertainty being inflicted on their homeland.

By Mary K. Pratt

Mar 29, 2022

Technology Industry

SDG&E seeks speed advantage in the cloud

At San Diego Gas & Electric, digital transformation isnu2019t just a technology refresh but a wholesale change in its business, with speed gains afforded by the cloud being central to its strategy.

By Paula Rooney

Mar 29, 2022 5 mins

Artificial Intelligence Digital Transformation Machine Learning

Snowflake launches Retail Data Cloud

The cloud data warehouse specialist has launched another industry-specific product, this time aimed at helping companies in the retail and consumer goods sectors to manage their data.

By Anirban Ghoshal

Mar 28, 2022

Data Science Data Warehousing Databases

5 steps to minimum viable enterprise architecture

Leading CIOs are doing u201cjust enoughu201d enterprise architecture to balance speed with long-term, strategic insights for better business value.

By Robert Scheier

Mar 28, 2022

Enterprise Architecture IT Leadership

HP gets intentional about contracting with Black IT providers

CIO Ron Guerrier is working to diversify ITu2019s suppliers and boost the benefits they get from working with HP to build a more representative technology workforce.

By Mary K. Pratt

Mar 28, 2022 7 mins

Diversity and Inclusion

Paul Martin: CIOs don’t retire, they go work on boards

The retired CIO and member of four public company boards knows firsthand the value of technology expertise to corporate boards. Here, he shares an insideru2019s view from the other side of the boardroom table.

By Maryfran Johnson

Mar 25, 2022

CIO Careers Digital Transformation

What CIO certificate programs can do for your career

IT leadership programs can help you gain key management insights and accelerate your network but still donu2019t beat hands-on experience for getting ahead.

By Johanna Ambrosio

Mar 25, 2022 9 mins

Certifications IT Leadership IT Training

Microsoft adopts RISE with SAP for internal migration to S/4HANA

After moving its SAP systems to the Azure cloud in 2021, Microsoft is putting SAP in charge of its migration to S/4HANA by signing up for the RISE single-SLA offering.

By Peter Sayer

Mar 24, 2022

ERP Systems Microsoft SAP

What is a chief digital officer? A digital strategist and evangelist in chief

A chief digital officer strategically transforms a companyu2019s technological future in a way many CIOs donu2019t have the bandwidth to do.

By Minda Zetlin and Thor Olavsrud

Mar 24, 2022 7 mins

Careers Digital Transformation IT Leadership

Modernizing the mainframe for the digital era

The venerable platform continues to run critical applications while looking toward a future of open source, cloud, containers, AI, and much-needed new talent.

By Stan Gibson

Mar 24, 2022

Digital Transformation Mainframes

ServiceNow’s San Diego release focuses on personalization and automation

The latest revision of the Now workflow automation platform introduces a new Automation Engine and a customizable user interface, Next Experience.

By Peter Sayer

Mar 23, 2022 6 mins

ITSM Robotic Process Automation ServiceNow

Dine Brands CIO Justin Skelton on what the Board wants to know from CIOs

Boards want to know how you are improving, how you are performing, and whatu2019s the return on investment, says Dine Brands CIO Justin Skelton. So, itu2019s extremely important to be able articulate your performance.

By CIO staff

Mar 23, 2022

Cloud Computing IT Leadership Staff Management

7 traits of indispensable IT leaders

Irreplaceable IT leaders share several common characteristics. Acquiring these traits can put you on the fast track to long-term career success.

By John Edwards

Mar 23, 2022 8 mins

IT Leadership

Google’s Contact Center AI Platform aims to optimize customer service

Google is extending its Contact Center AI (CCAI) service to allow enterprises to integrate their contact center data with their CRM (customer relationship management) applications in order to optimize and enhance customer service.

By Anirban Ghoshal

Mar 22, 2022

CRM Systems Cloud Computing

Sandbox AQ is Alphabet’s new bet on the future of quantum cryptography

Googleu2019s parent has spun out a team working on novel encryption and navigation systems using quantum techniques.

By Peter Sayer

Mar 22, 2022

Alphabet Encryption Quantum Computing

Nvidia speeds AI, climate modeling

At its annual customer conference, Nvidia is showing off new ways to model and predict the behavior of clouds and more, in the cloud and elsewhere.

By Peter Sayer

Mar 22, 2022

CPUs and Processors High-Performance Computing Science Industry

6 steps for getting troubled projects back on track

Any project can hit a snag for any number of reasons. The key is recognizing when your project has gotten off track and taking a clear, measured approach to setting things right.

By Moira Alexander

Mar 22, 2022 5 mins

Project Management

Private 5G test beds arise to help CIOs vet use cases

Innovation labs are cropping up to enable enterprise CIOs to test a wide array of private 5G applications before rolling out the next-big thing in networking.

By Paula Rooney

Mar 22, 2022 7 mins

Emerging Technology Innovation Private 5G