News

Microsoft Azure Data Scientist Associate certification guide

Data scientists are in high demand. Hereu2019s our guide to Microsoftu2019s Azure Data Scientist Associate certification.

By Thor Olavsrud

Feb 7, 2022 6 mins

Certifications Data Science

PLM buyer’s guide: Top 15 product life cycle management vendors

From design to service and beyond, product life cycle management (PLM) suites and platforms help coordinate the work of developing, maintaining, and improving products of all stripes.

By Peter Wayner

Feb 4, 2022 9 mins

Enterprise Buyer’s Guides PLM Software

A tsunami of IT project disasters is on the horizon

No garden-variety u2018over budget and behind scheduleu2019 project failures here. Weu2019re talking spectacular failures that disrupt supply chains, delay the reporting of financials, and blow up the careers of seemingly competent executives.

By John Belden

Feb 4, 2022 5 mins

ERP Systems Project Management Systems Integrators

6 ways to bridge the customer-engineer gap

Itu2019s important for engineers to ask themselves, u201cWhy do I write code?u201d The answer is critical to a successful organization, because at the other end of code is a customer.

By Siddharth Ram

Feb 3, 2022

Engineer Software Development

10 Azure cost management tips

Moving to the cloud means paying for computing and services very differently. Understanding how you use Microsoft's public cloud is critical for managing your costs.

By Mary Branscombe

Feb 3, 2022

Budgeting Cloud Computing Microsoft Azure

What is servant leadership? A philosophy for people-first leadership

Servant leadership is a service-first framework for management that prioritizes employee growth and empathetic leadership.

By Sarah White

Feb 3, 2022

IT Leadership

Reimagining IT at Liberty Mutual

Like many IT leaders, James McGlennon has been on a journey to transform IT to support a new era of business productivity, a move accelerated and shaped by the pandemic.

By CIO staff

Feb 2, 2022 5 mins

Digital Transformation Hiring IT Training

5 steps for finding value in the cloud

What do companies with successful cloud strategies know that their peers donu2019t? Where to look for value.

By Aamer Baig and James Kaplan

Feb 2, 2022

Cloud Computing IT Leadership IT Strategy

SAP sees RISE in its fourth-quarter revenue

Higher renewals and a marked shift to cloud-based revenue as a result of its RISE program are making the company more optimistic about its ambition of reaching annual cloud revenue of u20ac22 billion by 2025.

By Peter Sayer

Feb 2, 2022

ERP Systems Financial Services Industry SAP

Making a difference: IT leaders uplift their communities

Volunteer work can help lend new purpose and breathe new life into your IT career, say senior tech leaders who have offered their skills for meaningful community tech and STEM projects.

By Stacy Collett

Feb 2, 2022 9 mins

Diversity and Inclusion IT Leadership

As attention turns to UCaaS and CCaaS, focus on the unified experiences of people

Integrating communications and collaboration capabilities across the business is critical as workplace dynamics shift. Make sure you frame the tech discussion around customer and employee experiences.

By David Smith

Feb 1, 2022

Employee Experience Unified Communications

Supply chain analytics: 5 tips for smoother logistics

Organizations are increasingly turning to data analytics to navigate supply chain disruptions and to enhance their SCM efforts. Hereu2019s how to do it right.

By Bob Violino

Feb 1, 2022

Data Science Predictive Analytics Supply Chain

9 ways CIOs will fail to support hybrid work in 2022

The heroic work CIOs did in facilitating all-remote workplaces isnu2019t enough to tackle whatu2019s next. Hybrid success requires the right investments, a new mindset, and widespread cultural changes.

By Stephanie Overby

Jan 31, 2022 10 mins

IT Leadership IT Strategy

7 tips for containing project scope

Curtailing scope creep is always top of mind for project managers. Here's how to ensure your project meets its intended purpose, goals, and scope requirements.

By Moira Alexander

Jan 31, 2022 5 mins

Project Management

NetSuite brings real-time forecasting to cash management

One new ERP dashboard offers real-time cash forecasting without use of third-party integrations, and another adds a layer of data analytics to projects.

By Anirban Ghoshal

Jan 31, 2022

ERP Systems

How the Log4j Grinch stole Christmas (with apologies to Dr. Seuss)

Attacks on open source software are increasing, which requires deeper scrutiny of development practices and processes

By Rick Grinnell

Jan 28, 2022 5 mins

Application Security Security Practices Software Development

US Xpress goes digital for the long haul

Digital transformation positions the freight carrier well in a tight market for truckers, paving the way for improved operations and data-driven decision-making.

By Paula Rooney

Jan 28, 2022 7 mins

Digital Transformation IT Leadership

14 API strategy gotchas to avoid

Enterprises are increasingly looking to APIs to make their services more interoperable u2014 and more profitable. But beware the following issues that could undercut the value of your API.

By Peter Wayner

Jan 27, 2022 8 mins

APIs Software Development

4 ways to mature your digital automation strategy

When it comes to realizing the benefits of digital automation, maturity matters. Here's what CIOs need to know to assess and advance their automation efforts.

By Anna Frazzetto

Jan 27, 2022

Data Science Natural Language Processing Robotic Process Automation

IBM sheds some Watson Health assets, refocuses on AI and cloud

In selling the data-based part of its Watson Health business to an investment firm, IBM signals that it wants to concentrate on core AI technology.

By Peter Sayer

Jan 27, 2022

Healthcare Industry IBM

Trusted advisors: 8 tips for developing a dependable network

No CIO has all the answers. Strategic vendors, consultants, former colleagues, CIO peers u2014 all can provide valuable counsel if you know how to develop advisory relationships that work.

By Stephanie Overby

Jan 26, 2022

Business IT Alignment IT Leadership

MassMutual’s Gareth Ross: The hardest work of analytics “sits around the edges”

Two mistakes that can stymie analytics efforts: Underinvesting in data engineering and underestimating the importance of establishing cultural norms so that people want to use machine learning models.

By CIO staff

Jan 26, 2022

Analytics Machine Learning Predictive Analytics

A platform model drives digital innovation at Zoetis

As CIDO of the global $6.7B animal health business, Wafaa Mamilliu2019s job is to find new areas of revenue generation.

By Martha Heller

Jan 26, 2022

Digital Transformation Healthcare Industry Innovation

Baker Hughes CIO Jen Hartsock on balancing speed and perfection

The digital technology leader discusses the importance of vulnerability in leadership and what it takes to attract, develop, and retain awesome talent.

By Dan Roberts

Jan 25, 2022 8 mins

IT Leadership IT Management

IT leaders should measure and balance fairness in AI models, Forrester says

Eliminating bias in artificial intelligence is increasingly an issue as more enterprises use it in their services.

By Anirban Ghoshal

Jan 25, 2022

Artificial Intelligence

Business leaders take aim at the CIO role

As the top technology spot becomes more strategic, tech-savvy business leaders are stepping into the ring, giving traditional IT up-and-comers a run for the CIO role.

By Beth Stackpole

Jan 24, 2022 10 mins

CIO Careers IT Leadership

When Preparing for Zero Trust—Collaboration is Essential

For Zero Trust to be implemented smoothly, it must be coordinated among many groups within the enterprise. Letu2019s take a closer look at those efforts.

Jan 21, 2022

IT Leadership

3 areas where AIops excels — and 2 where it still falls short

AIops speeds IT discovery and troubleshooting, but it isnu2019t magic. And operations staff must still prepare the data for machine learning and manually solve some issues.

By Robert Scheier

Jan 21, 2022 9 mins

Artificial Intelligence IT Operations Machine Learning

Key challenges with iPaaS and how to resolve them

More businesses are eyeing Integration Platform-as-a-Service models to standardize data integration capabilities and unlock new insights.

By Yash Mehta

Jan 20, 2022 6 mins

Cloud Computing Data Architecture Data Integration

What is TQM? A company-wide strategy for customer satisfaction

Total quality management (TQM) helps bring your entire organization together with one main goal: continually improving processes and products to ensure customer satisfaction.

By Sarah K. White

Jan 20, 2022 6 mins

IT Governance Frameworks IT Leadership Project Management

Top IT takeaways from Microsoft’s $68.7B acquisition of Activision Blizzard

Microsoft says it will trade its workplace culture for Activision Blizzardu2019s metaverse building blocks u2014 potentially bringing a new meaning to the title of software architect. Hereu2019s what else CIOs should know.

By Peter Sayer

Jan 19, 2022

Mergers and Acquisitions Microsoft Technology Industry

How to know when AI is the right solution

Business value, training data, and cultural readiness are essential for AI success. Without all three, traditional solutions are your best bet.

By Maria Korolov

Jan 19, 2022 14 mins

Data Science Machine Learning Natural Language Processing

Oracle scores another legal victory against Rimini Street

The third-party support provider has been caught using files provided by Oracle to one customer to help others, in breach of a 2018 injunction.

By Peter Sayer

Jan 19, 2022

ERP Systems Oracle

Ericsson’s Tony Caesar: It’s not about clocking hours, it’s about clocking results

The telecommunications companyu2019s head of IT for North America discusses the companyu2019s u201cway of workingu201d and finding opportunities in the hybrid workplace.

By CIO staff

Jan 19, 2022 5 mins

Cloud Computing Ericsson IT Leadership

8 top priorities for CIOs in 2022

2022 promises to be both exciting and challenging for IT leaders. To get the most value from IT in the year ahead, tech chiefs should focus on the following key initiatives.

By John Edwards

Jan 18, 2022 8 mins

Digital Transformation Hiring IT Strategy

Camira Fabrics weaves together EDI and API integrations

What began as a move to bring EDI management in house led to the creation of new APIs for shipping, and has opened the door to future infrastructure modernization.

By Peter Sayer

Jan 18, 2022

Digital Transformation ERP Systems IT Leadership

10 CIO resolutions for 2022

Is advancing your career on your personal to-do list for the new year? Let these ideas be your guide.

By Nicholas D. Evans

Jan 17, 2022 8 mins

CIO Careers Emerging Technology

Unlikely partners: How CIOs and CMOs can collaborate

In todayu2019s digital-focused, customer-centric business world, CIOs and CMOs are putting aside tech budget tussles to work side by side in driving business value.

By Bob Violino

Jan 17, 2022

Business IT Alignment CIO CMO

The savvy CIO’s secret weapon: Your IT team

Building effective IT 101: When building an effective IT organization, nothing matters as much as the humans who get ITu2019s work done.

By Bob Lewis

Jan 13, 2022

IT Leadership Staff Management

FedEx EVP/CIO Ken Spangler on enterprise agility as an enabler for innovation

The FedEx business leader shares why the strategic operating principles of competing collectively, operating collaboratively, and innovating digitally matter more than ever.

By Dan Roberts

Jan 13, 2022

Digital Transformation IT Leadership Innovation

7 ways to breathe new life into your IT leadership career

Bored? Burned out? Hereu2019s how to reignite your professional life and get your career back on track.

By John Edwards

Jan 12, 2022

Careers IT Leadership

AI/ML at scale: The next horizon for PPG’s data strategy

At PPG, data is key not only to IT strategy, but to enabling business strategy, says Jeff Lipniskis, global IT director. With a solid foundation in place, his focus now is on being AI ready.

By CIO staff

Jan 12, 2022

Data Architecture Data Governance Digital Transformation

What is Kanban? Workflow management simplified

Kanban helps organizations focus on specific tasks until completion. This simple workflow management system is an effective method for fostering collaboration and productivity.

By Sarah K. White

Jan 11, 2022 7 mins

Agile Development IT Governance Frameworks Project Management

Top 7 challenges IT leaders will face in 2022

Facilitating hybrid working environments and ensuring a skills match for future success top the list of tough, ongoing issues IT leaders must navigate this year.

By Paul Heltzel

Jan 11, 2022 11 mins

Digital Transformation Hiring IT Skills

Hybrid cloud hurdles — and how to address them

Mixing public cloud services with on-premises clouds is fast becoming an architecture of choice for many enterprises, which all too often fall into these common traps.

By Bob Violino

Jan 10, 2022

Cloud Computing Hybrid Cloud

CIO as business partner: 4 prerequisites IT leaders must master

IT leaders wanting to be seen and treated as an equal business partner and be included in the organizationu2019s strategic vision, objectives, values, and decisions must first exhibit these four key business and communication attributes.

By Eric P. Bloom

Jan 10, 2022

CIO Careers IT Leadership

8 essential skills of elite project managers

Project managers are sought after due to their well-developed technical skills, but these essential skills can make you stand out as an elite contender.

By Moira Alexander

Jan 7, 2022 5 mins

IT Skills Project Management

Value first, then structure: Lessons from GSK’s data transformation

The pharmaceutical companyu2019s chief digital and technology officer Shobie Ramakrishnan discusses how starting u201cwith the broadest possible ambition and the smallest possible effortu201d led to creating value at scale.

By CIO staff

Jan 5, 2022 5 mins

Healthcare Industry IT Leadership Innovation

Digital product factories enable a new business model at Toyota Financial Services

Chief innovation and digital officer Vipin Gupta and his team turned transformation logic upside down to create a mobility-finance-as-a-service platform that TFS now offers as a white label service to other mobility companies.

By Martha Heller

Jan 5, 2022 7 mins

Digital Transformation Enterprise Architecture SaaS