News

The pivotal role of cybersecurity startups, and why the government and CISOs should care

The US has taken significant steps to better defend against nation-state attackers. But theyu2019re not giving enough attention to a critical piece of the cybersecurity ecosystem.

By Rick Grinnell

Oct 25, 2021

Cybercrime Security Startups

Zoho One update targets productivity, collaboration for hybrid workforces

The Zoho One ERP and analytics suite now spans more than 50 apps, adding new data and communications tools and services for businesses with remote, mobile and geographically dispersed workforces.

By Anirban Ghoshal

Oct 25, 2021 5 mins

Collaboration Software ERP Systems Small and Medium Business

Popular IT advice every CIO should ignore

Everybody has an opinion. The problem is, some opinions simply aren't worth listening to.

By John Edwards

Oct 25, 2021

IT Leadership IT Strategy

Solving the IT capacity conundrum: 4 steps to data-driven expectation management

Building a capacity model for IT resources is deceptively challenging. Success is less about mathematical rigor and more about emotional discipline.

By Michael Bertha

Oct 22, 2021 5 mins

IT Management Project Management

How CIOs can achieve work-life balance — and avoid burnout

CIOs are struggling for work-life balance now more than ever, but itu2019s harder than it sounds.

By Doug Drinkwater

Oct 22, 2021

CIO IT Leadership

Applicant tracking system: The secret to beating a resume-filtering ATS

Your resume is very likely to face off with an applicant tracking system before it reaches the desk of any human recruiter. Here's how to prepare your resume to advance to the next stage.

By Sarah K. White, Terena Bell

Oct 21, 2021

Careers Enterprise Applications IT Jobs

7 secrets of successful vendor negotiation

Negotiation skills are fast becoming a CIO imperative. Hereu2019s how to turn a single, initial purchase into a mutually beneficial, long-term vendor partnership.

By John Edwards

Oct 20, 2021

Budgeting IT Leadership Vendor Management

At Ingram Micro, digital change starts with the customer journey

The technology distributoru2019s entire digital transformation is u201cgeared toward creating a single pane of glass for the lifecycle of customer engagement,u201d says CDO Sanjib Sahoo. His recipe for success includes establishing the right mindset,

By Martha Heller

Oct 20, 2021 7 mins

Digital Transformation IT Leadership

CIOs get strategic in the cloud: 4 success stories

No longer viewed as a tactical, cost-saving technology, the public cloud has become the key differentiator for IT leaders seeking to transform their organizations, develop new revenue streams, and prep for future innovations.

By Paula Rooney

Oct 19, 2021

Cloud Computing IT Leadership IT Strategy

AI, cloud, hybrid work headline Gartner’s top tech trends for 2022

The C-suiteu2019s recognition of IT as an engine for business transformation rages on, with CIOs taking center stage in improving digital experiences and advancing digital solutions.

By Paula Rooney

Oct 19, 2021 6 mins

IT Leadership IT Strategy

5 hot new IT jobs — and why they just might stick

Emerging technologies u2014 and emerging challenges u2014 are introducing new IT roles to the mix, as traditional titles get an overhaul to better reflect business value and career opportunities.

By Paul Heltzel

Oct 18, 2021

Careers IT Jobs

Joining a startup board? 4 key questions CIOs should ask

The frenetic world of tech startups seems like appealing target for CIOs looking to gain board experience. But choose carefully, say CIOs who have taken the leap.

By Maryfran Johnson

Oct 16, 2021 8 mins

CIO Careers

IT certification mistakes to avoid

Certifications can be a real boon to your career or those of your staff u2014 unless you fall prey to these common pitfalls.

By Josh Fruhlinger

Oct 15, 2021 10 mins

Certifications Hiring IT Skills

Why gamification is a great tool for employee engagement

The rewards a gamer gets for completing levels or collecting points can be replicated in a workplace environment to improve engagement, motivate personal growth, and encourage continuous improvement.

By Rutesh Shah

Oct 14, 2021

Digital Transformation Employee Experience Gaming

11 technologies for supporting the hybrid office

IT leaders are being charged with ensuring the success of new workplace strategies that blend in-person and remote collaboration. Here are the tools that can help.

By Peter Wayner

Oct 14, 2021 10 mins

Collaboration Software Small and Medium Business Videoconferencing

5 questions with Johnson & Johnson’s Jim Swanson

Learn how this top CIO is leveraging a platform operating model and focusing on building a diverse, tech-centric culture to accelerate the digital health ecosystem.

By Dan Roberts

Oct 14, 2021 6 mins

CIO Diversity and Inclusion IT Leadership

5 ways CIOs are redefining teamwork for a hybrid world

From smaller teams, to video tech that creates more equitable meetings, to a rebalanced brain trust in the office, CIOs are trying out new approaches to IT teamwork.

By Stacy Collett

Oct 13, 2021 9 mins

IT Leadership IT Management Staff Management

Greenhouse gas emissions: The next big issue for CIOs

Google, Salesforce, SAP, and others are making it easier for CIOs to manage greenhouse gas emissions, not just in the server room but across the whole enterprise.

By Peter Sayer

Oct 13, 2021

Google SAP Salesforce.com

Oracle set to open 14 new cloud regions over the next year

Oracle will add 14 new cloud regions over the next year to expand its global data center footprint, taking the total number of available cloud regions to 44.

By Anirban Ghoshal

Oct 12, 2021

Proving the value of analytics on the edge

By pushing more analytic capabilities where data is collected, organizations are achieving greater responsiveness and efficiency. Here are three edge analytics success stories.

By Bob Violino

Oct 12, 2021

Analytics Edge Computing

You’ve migrated to the cloud, now what?

If thereu2019s one takeaway from the constant drumbeat of cloud migration stories, itu2019s that moving to the cloud is one thing; being successful in the cloud is another.

By Scott Hutcheson

Oct 11, 2021

Cloud Computing IT Leadership

UiPath partners with CrowdStrike to secure SaaS workflow automation

Robotic process automation vendor UiPath is beefing up its RPA platform — and is partnering with security firm CrowdStrike to keep tabs on its robot workers.

By Peter Sayer

Oct 11, 2021 6 mins

Endpoint Protection Robotic Process Automation Technology Industry

Making the most of sentiment analysis

Thanks to machine learning, companies can now begin to put the ability to determine the emotional value of communication to work. Hereu2019s how organizations can capitalize.

By Maria Korolov

Oct 7, 2021 9 mins

Analytics Artificial Intelligence Natural Language Processing

ServiceNow, Celonis team up to power process automation

Early next year, a joint offering will mine processes to identify opportunities for optimization and provide the platform on which those processes can be automated.

By Peter Sayer

Oct 7, 2021

Business Process Management ITSM ServiceNow

Mentorship: Tips for success

A mentoring relationship can be a very rewarding experience for everyone involved. IT leaders offer advice on how to get started and how to ensure your mentoring efforts pay off.

By Christina Wood

Oct 6, 2021

IT Skills Mentoring Staff Management

Exclusive survey: CIOs outline tech priorities for 2021-22

With 2020 spending largely dictated by pandemic response, CIOs are now investing with one eye on the future — and one eye on securing the present.

By Peter Sayer

Oct 5, 2021 6 mins

Budgeting IT Leadership

Upskilling the hybrid IT workforce

The new hybrid workplace paradigm has IT leaders rethinking how they conduct skills and leadership training.

By Esther Shein

Oct 4, 2021 13 mins

IT Skills Remote Work

What is a chatbot? Simulating human conversation for service

Coupled with artificial intelligence, chatbots are seeing massive growth in use in an expanding array of domains, from customer service to employee interfaces.

By Maria Korolov

Oct 4, 2021 7 mins

Chatbots Machine Learning Natural Language Processing

CIO Think Tank: Data and analytics at scale

The world is awash in data. So in almost every enterprise, the question looms: How can we scale data analytics to deliver the greatest possible value?

By Derek Slater

Sep 30, 2021

Analytics

5 questions with Dow’s Melanie Kalmar

Learn how this top CIO drives real business value through IT and how she fosters innovation at the 125-year-old company.

By Dan Roberts

Sep 30, 2021 8 mins

Data Science Digital Transformation Manufacturing Industry

Buyer’s guide: Top 11 agile tools for project management

Keep your projects humming with these tools geared for teams committed to agile practices and workflows.

By Peter Wayner

Sep 30, 2021 16 mins

Agile Development Enterprise Applications Project Management

Toward a new hybrid cloud – the one CIOs always wanted

Cloud providers built their hybrid offerings at least in part to hold customers intent on repatriating data and workloads. But those same services may not be as well suited for the next wave of hybrid.

By Mike Feibus

Sep 29, 2021 5 mins

Cloud Computing Hybrid Cloud

7 tasks every IT leader should delegate

CIOs have busy lives. So, one of the biggest talents every IT leader must acquire is the ability to know when to let go.

By John Edwards

Sep 29, 2021

IT Leadership

Developing a digital culture at U. S. Steel

At one of the worldu2019s largest steel companies, digital success springs from solid business cases, a culture of innovation, and diligent change management, says CIO Steve Bugajski.

By Martha Heller

Sep 29, 2021

CIO Digital Transformation Manufacturing Industry

How UAE’s new data law will change the way enterprises use personal data

The UAE's planned data law will address privacy concerns, placing limits on entities seeking to profit from personal data, and is expected to have far-reaching consequences for enterprises.

By CIO Middle East staff

Sep 28, 2021

Compliance Legal Privacy

Oracle bakes more automation, analytics into Fusion Cloud ERP, EPM suite

Oracle enhancements to its Fusion Cloud ERP and EPM suite are designed to use machine learning to automate transaction logging and monitoring, optimizing key business processes while gaining more insights from data.

By Anirban Ghoshal

Sep 28, 2021 7 mins

Artificial Intelligence ERP Systems

Enterprise mobility: Overcoming data access and system integration roadblocks

Always-on remote access is a mini digital transformation project in itself. Here's how to work toward a seamless experience for all employees.

By Dipti Parmar

Sep 28, 2021 8 mins

Remote Access Remote Work Small and Medium Business

Technical architecture: What IT does for a living

Building effective IT 101: Technical architecture is what separates a hard-to-navigate pile of tech from accelerating ITu2019s ability to get things done.

By Bob Lewis

Sep 28, 2021 6 mins

Cloud Architecture Data Architecture IT Governance Frameworks

ADM takes process-oriented approach to IT modernization

Food ingredients supplier Archer Daniels Midland is consolidating IT systems as part of a transformation that includes standardizing many of its business processes worldwide.

By Peter Sayer

Sep 28, 2021

Agriculture Industry Digital Transformation IT Leadership

What is data mining? Finding patterns and trends in data

Data mining, sometimes called knowledge discovery, is the process of sifting large volumes of data for correlations, patterns, and trends.

By Thor Olavsrud

Sep 27, 2021 8 mins

Analytics Data Management Data Mining

How to assemble a highly effective analytics team

Data-driven success hinges on strong, diverse, cross-functional data teams. IT leaders offer tips on creating and maintaining teams tuned for delivering keen data insights.

By Bob Violino

Sep 27, 2021

Data Science IT Skills Staff Management

12 IT skills paying the highest premiums today

From risk analytics to deep learning, these 12 IT skills are earning the highest pay premiums in 2021, according to data from Foote Partners.

By Sarah K. White

Sep 24, 2021

Careers IT Skills Staff Management

How the right automation strategy can unlock data silos

Struggling to make sense of all the data your company creates? The right automation strategy may be your best bet to unlock silos and make data more useful.

By Anna Frazzetto

Sep 23, 2021

Analytics Business Intelligence Robotic Process Automation

Microsoft’s Office 365 price increases: How to reduce the hit

Microsoft will increase the price of Office 365 by up to 25% in March 2022, but there are things CIOs can do now to limit the damage.

By Peter Sayer

Sep 23, 2021

Budgeting Microsoft Office Technology Industry

3 steps toward a more innovative business culture

Small and deliberate changes will lead to post-pandemic success.

By Manish Mathuria

Sep 22, 2021 6 mins

IT Leadership Innovation

How Johnson Controls is going ‘digital to the core’

As the multinational conglomerate transforms to bring cutting-edge digital products and services to customers, CIO Diane Schwarz ensures that it is digital on the inside as well.

By Martha Heller

Sep 22, 2021

Digital Transformation Diversity and Inclusion Robotic Process Automation

How to cultivate IT talent remotely

Identifying and growing IT talent in remote and hybrid workplaces is a big change for IT leaders, who must rely more on metrics, emotional intelligence, and new remote skills to elevate the best from their teams.

By Christina Wood

Sep 22, 2021

Remote Work Staff Management

Salesforce tightens Slack integration at Dreamforce

Salesforce seeks to make Slack the interface for Salesforce users to collaborate around training, sales fulfillment, coding, and more. But CIOs should beware integrated pricing plans.

By Peter Sayer

Sep 21, 2021 6 mins

Salesforce.com Small and Medium Business Technology Industry

CIO vs. CTO: Chief collaborators in tech

The line between CIO and CTO roles is increasingly blurring. Here's how to these roles traditional differentiate, how they are converging, and how they can work together to create business value.

By Bob Violino

Sep 21, 2021 10 mins

CIO CTO IT Leadership

Toyota turns to AI to speed credit decisioning

Toyota Financial Services' Intelligent Financing Decision Engine leverages machine learning and massive data sets to accelerate credit decisioning and improve customer and dealer experience.

By Thor Olavsrud

Sep 21, 2021 5 mins

Artificial Intelligence Data Science IT Leadership