News

PEER TO PEER – Step Up and Lead

NET GAINS – Profit from Transparency

BOOK EXCERPT I LEADERSHIP – Managing People Politics

How to Build CRM from the Ground Up

CRM – CIOs at the Heart of Health-Care Change

SECURITY Q&A – They Want You for a Safer Infrastructure

Minneapolis: Once More into the Breach

Connecticut : Rebuilding a Dynasty or a Dinosaur?

Chicago : A Qualified Approach to Outsourcing

GOVERNMENT OUTSOURCING – You Can’t Outsource City Hall

B2B PARTNERSHIPS RECRUITMENT – How to Grow Your B2B Network

B2B PARTNERSHIPS SECURITY – How to Practice Safe B2B

Put on Your Sales Hat

How you lay people off says a lot about you and your organization

‘What If’ Planning

The CSO:A Must-Hire

BUD BATES – Wireless Carriers Have the Goods

Internet Cameras See It All

Increase Profit and Output: Trade Online

HOT TOPIC ENTERPRISE RESOURCE PLANNING – Don’t Forget the People

I.T. STRATEGY – Wiring the World

Deadlines: The Stress Factor

WIRELESS TECHNOLOGY – Long Arm of the Law

DATA MANAGEMENT – A New Tape Measure

SECURITY – Suckers.com

CIO OBSERVER – Life Among the Seriously Bored

CAREER COUNSEL – Two-Stepping to a New Political Reality

Courts Say E-Monitoring of Employees Is Legal

Ken Segarnick, former assistant general counsel for United Messaging, answers readersu2019 questions about the legal consequences of electronic monitoring.

CXO PERSPECTIVES – Lessons in Shareholder Value

TOTAL LEADERSHIP – Time to Go

CRM Tips for the Little Guys

Advice for deploying customer relationship management software at small to mid-size enterprises.

CRM: The Little Banks That Could

Faced with growing competition from the big guys, the little engine that could — in this case, small and midsize banks — are using CRM to make it over the mountain.

Koch Risk Range Too Narrow

CASE FILES | VALUE PROPOSITION – Hard Numbers for Hard Choices

Nationwide’s Take on Technology Risk

5 tips for sound strategic planning

Mistakes: Strategic Planning Don’ts (and Dos)

Security Tools: Software Sentries

How Harrah’s Casino Protects the House’s Money

Insiders Are the Biggest Security Threat

Economies of Scale: The Texaco Chevron Merger

Petroleum Industry Concerned Over Run-Outs and Retains

ChevronTexaco’s CRM Pays Off

The How & Why of a Strategy Workout

A Crash Course in Strategic Planning

Questions to ask yourself to determine if you are strategically fit.

Help Employees Help Themselves: Employee Assistance Programs Wellness Programs can be Useful Tools

Toy Story: Mattel CIO Joe Eckroth Tackles Company Turnaround

Mattel CIO Joe Eckroth used a tough but tender management style to help lead the toy maker's turnaroundn

Wireless Does Have Real ROI in the Supply Chain

Squeezing 3-D Graphics: Transmitting High-Res Images Across the Internet

Mobile Input: Making Data Entry Easier