News

4 tactics for getting SIs to bid on your project

Systems integrators will be in high demand this year as digital transformation projects heat up. Here's how to make your project stand out in a seller's market.

By Greg Hall

Jun 30, 2021

Digital Transformation IT Strategy System Integration

Changing the equation on LGBTQ+ equity and inclusion

LGBTQ+ tech advocates show the key role CIOs can play in catalyzing the change necessary in business practices and technology design to meet the needs of an increasingly diverse society.

By Mary K. Pratt

Jun 30, 2021

Diversity and Inclusion

10 dark secrets of the cloud

The cloud has increasingly become a cornerstone of IT strategies across every industry, providing enterprises with agility and scale. But in every dark corner, hidden risks and imbalances await.

By Peter Wayner

Jun 29, 2021

Cloud Architecture Cloud Management Cloud Storage

L’Oréal supercharges ecommerce with digital tech

Lu2019Oru00e9alu2019s online sales soared during the pandemic, thanks to the promotional power of augmented reality technology, live-streaming services, and cloud software.

By Clint Boulton

Jun 29, 2021

Augmented Reality Digital Transformation IT Leadership

Best practices to embrace an ‘MLOps’ mindset

Most AI projects do not make it to production due to a communications gap. MLOps can help close the gap.

By Yash Mehta

Jun 28, 2021 6 mins

Data Science Devops Machine Learning

7 ways to win the IT talent war

In the battle for IT talent, victory goes to the bold and ingenious. Here's how to ensure your organization outmaneuvers the competition's hiring efforts.

By John Edwards

Jun 28, 2021 7 mins

Hiring

Analytics and AI helps Experian help its customers

The consumer credit reporting company is leveraging its data and data scientists to create new services for its customers.

By Thor Olavsrud

Jun 28, 2021 6 mins

Artificial Intelligence Financial Services Industry

What is project portfolio management? Aligning projects to business goals

PPM is a process in which an organization's projects are evaluated to ensure strategic alignment with company goals. To achieve companywide objectives, project managers and executives must understand PPM's benefits, best practices, and soft

By Moira Alexander

Jun 24, 2021 8 mins

IT Leadership Project Management

Oracle to customers: Spend more on cloud, save on support

With Oracle Support Rewards, the company hopes to tempt existing on-premises customers to move workloads to Oracle Cloud Infrastructure.

By Peter Sayer

Jun 23, 2021

Cloud Computing Oracle Technology Industry

Casey’s General Stores IT delivers business outcomes in product management shift

CIO Adrian Butler has adopted a product management model to enhance the guest and team member experience at Casey's 2,300 stores.

By Martha Heller

Jun 23, 2021 7 mins

IT Leadership IT Operations

8 reasons data science projects fail

Data science may be the hottest tool for solving business problems, but flawed projects can cause significant damage, leading decision-makers astray.

By Bob Violino

Jun 22, 2021 10 mins

Data Science

How IT leaders can cultivate an LGBTQ-friendly workplace

Encouraging inclusion and accommodating diversity requires a culture of openness — and can help your organization become more innovative.

By Peter Sayer

Jun 22, 2021

Diversity and Inclusion IT Leadership

Redefining IT risk in post-pandemic world

With technology ever more critical to enterprise success and survival, IT leaders are taking a larger, more strategic role in assessing business challenges and opportunities.

By Mary K. Pratt

Jun 21, 2021

IT Leadership Risk Management

CISA certification guide: Certified Information Systems Auditor explained

If you want to demonstrate your knowledge, abilities, and skills for IT auditing, the CISA certification from the ISACA is a great place to start.

By Sarah K. White

Jun 21, 2021 6 mins

Certifications IT Governance IT Skills

4 digital transformation success stories

Walmart, Bed Bath & Beyond, and others are steering digital initiatives to drive growth and efficiency. These real-world transformation examples detail IT leaders' strategies and implementations.

By Clint Boulton

Jun 18, 2021 7 mins

CIO Digital Transformation Technology Industry

How to choose RPA software: 10 key factors to consider

Menial tasks rob workers of time they could spend on more productive activities. Done right, RPA can banish bucketfuls of mindless chores. Here's how to select the right RPA solution for the job.

By Martin Heller

Jun 17, 2021 17 mins

Enterprise Applications Robotic Process Automation

How CareSource ditched its data silos

Taking a 'data fabric' approach in its shift from data silos to real-time access, the non-profit managed healthcare plan provider futureproofed its data platform, providing increased agility, interoperability, and accessibility for its memb

By Angela McArthur and Joydeep Mukherjee, Contributing writers

Jun 17, 2021

Business Intelligence Data Architecture Data Governance

Digital acceleration at Stanley Black & Decker places data at the center

CIO Rhonda Gass explains how a cloud data platform, technology business management framework, and agile architecture are keys to the $14B global company's digital transformation.

By Martha Heller

Jun 16, 2021 7 mins

Data Architecture Digital Transformation Risk Management

Summer 2021: Hybrid work hurdles

CIOs rethink IT roadmaps to support a post-pandemic workforce

By CIO staff and contributors

Jun 16, 2021 3 mins

Business IT Alignment CIO Hiring

What is a CMDB? A data warehouse for your IT environment

A crucial part of the ITIL framework, a configuration management database enables an organization to manage, control, configure, and identify assets across the organization.

By Sarah K. White

Jun 15, 2021

ITIL

Out in IT: A work-in-progress for the LGBTQ+ community

LGBTQ+ IT professionals share their experiences navigating careers in an industry that hasnu2019t always been welcoming and still has a long way to go.

By Beth Stackpole

Jun 15, 2021

Careers Diversity and Inclusion IT Leadership

Cloud or bust: IT leaders go all in on cloud computing

A growing number of CIOs are committing most if not all of IT to the cloud to improve security, flexibility, and agility u2014 and to free up teams to focus on innovation and enhancing IT services.

By Mary K. Pratt

Jun 14, 2021 12 mins

Cloud Computing IT Leadership

Estée Lauder proves the business value of augmented reality

The beauty company is well positioned for retail post-COVID thanks to an AR platform that lets consumers virtually u2018try onu2019 makeup and other products.

By Clint Boulton

Jun 14, 2021 5 mins

Augmented Reality Digital Transformation Retail Industry

Open-source container PaaS speeds app development at Boehringer Ingelheim

Container technology managed by an open source PaaS is enabling pharmaceutical company Boehringer Ingelheim to quickly respond to industry changes and continuously develop new applications and services for its customers.

By Keri Allan

Jun 14, 2021

Containers IT Strategy PaaS

Mars sweetens supply chain with digital twin

The confectionery, pet care, and food company is partnering with Microsoft to replicate its manufacturing operations digitally, a twinning task designed to optimize its supply chain.

By Clint Boulton

Jun 11, 2021

Analytics Digital Transformation Supply Chain

Big Tech could be the answer to broadband affordability

The struggle of disconnected Americans during the pandemic underscored the need, once and for all, to close the digital divide. Tech companies should help fund the solution.

By Rick Boucher

Jun 10, 2021

5G Broadband Internet

7 IT cost-cutting mistakes you must avoid

Are you cutting costs or cutting corners? Your job may depend on knowing the difference.

By John Edwards

Jun 10, 2021 7 mins

Budgeting IT Leadership IT Strategy

What the traditional financial services industry can learn from neobanks and fintechs

Slower-moving incumbents need to rethink the way they do business in a digitally driven world that puts customer experience first.

By Brian Solis

Jun 9, 2021 7 mins

Cloud Computing Digital Transformation Financial Services Industry

5 ways IT is driving new revenue

CIOs are increasingly being called on to boost bottom lines by driving new revenue. Hereu2019s how five IT leaders have transformed IT into engines for business growth.

By Esther Shein

Jun 9, 2021 10 mins

IT Leadership IT Strategy

What a successful AI team really looks like

Forget the tech giants' rosters of data science PhDs. As AI moves into the enterprise, blended teams with business skills become more important for driving business value.

By Maria Korolov

Jun 8, 2021 13 mins

IT Skills Machine Learning Staff Management

Two things that will never work here

When looking to create a more agile business, we can take inspiration from many sources. But ultimately, the problems we need to solve are our own.

By Dave Mangot

Jun 7, 2021

Agile Development Devops

5 unpopular decisions every IT leader must make

Having to make difficult decisions may be the most challenging part of a CIOu2019s job. But from an organizational and career perspective, tough choices can be the most rewarding.

By Minda Zetlin

Jun 7, 2021

Business IT Alignment IT Leadership

SAP finally joins the process mining fray

SAP has unveiled Process Insights, a new tool that leverages SAPu2019s wealth of enterprise data and recent acquisitions to help customers improve key business processes.

By Scott Carey

Jun 7, 2021

Business Process Management Process Improvement SAP

CIOs take on the talent imperative

Following a year of intense stress and long hours, IT pros are on the move and in search of professional fulfillment, flexibility, and work-life balance. Here, four CIOs share their advice for creating an IT culture tech workers can't quit.

By Dan Roberts

Jun 7, 2021 11 mins

Hiring IT Leadership

SAP brings new tools and modularity to Rise

SAP has added HR and vertical industry support to its hosted S/4HANA offering, while furthering its forays into process intelligence and AI for expense auditing.

By Peter Sayer

Jun 4, 2021

ERP Systems SAP Technology Industry

Women in IT are burned out. The pandemic is making it worse.

COVID has compounded the disproportional stress women face in the IT workplace, putting careers at risk, as well as nearly a decade of progress toward gender equity.

By Sarah K. White

Jun 4, 2021 14 mins

Careers Diversity and Inclusion Women in IT

Consequential innovation: 4 tips for unlocking hidden growth opportunities

For innovation to be consequential, you must strike the right balance between incremental innovation and disruptive innovation. Here's how to get started.

By Nicholas D. Evans

Jun 3, 2021

Innovation

Universities lean into 5G to prep next-gen workforce

Universities are deploying 5G networks to lure and educate students with the technologyu2019s most promising business cases in preparation to fulfill future demand for emerging skills.

By Clint Boulton

Jun 3, 2021 7 mins

5G Education Industry IT Skills

IT’s silent career killer: Age discrimination

A pernicious issue in IT, age discrimination is on the rise — and not always easy to prove. Here are five ways to protect your IT career.

By Bob Violino

Jun 2, 2021 9 mins

Careers Diversity and Inclusion IT Leadership

How Inspire Brands IT serves up innovation at scale

CIO Raghu Sagi and his team are creating a multitenant architecture to improve customer experiences and worker productivity across seven restaurant brands.

By Martha Heller

Jun 2, 2021

Innovation Mergers and Acquisitions Mobile Apps

The hard truth about business-IT alignment

Building effective IT 101: Forget what youu2019ve heard about aligning IT to the business. In the digital era, IT-business integration is the true key to organizational success.

By Bob Lewis

Jun 1, 2021

Business IT Alignment Digital Transformation IT Leadership

What is CMMI? A model for optimizing development processes

The Capability Maturity Model Integration (CMMI) helps organizations streamline process improvement, encouraging a productive, efficient culture that decreases risks in software, product, and service development.

By Sarah K. White

Jun 1, 2021 9 mins

Developer IT Governance Frameworks IT Strategy

What is master data management? Ensuring a single source of truth

MDM is a set of disciplines, processes, and technologies for managing data about entities, such as products and customers, around which business is conducted.

By Thor Olavsrud

May 31, 2021

Analytics Data Management Master Data Management

Dutch tech leaders see board-level roadblocks to digital transformation

Even as COVID-19 pushed the need for digital transformation forward, executive leadership hesitated to support IT projects, according to a new report from Amrop. Dutch executives weigh in.

By Annie Bricker

May 31, 2021

IT Leadership

CIO Think Tank: Reinventing IT

As companies accelerate out of pandemic disruption, how can IT meet increasing demands u2014 and reap unprecedented benefits? In a series of virtual roundtables, dozens of IT leaders offered key insights about the road ahead.

By Derek Slater

May 28, 2021

Data Architecture Data Governance Hiring

SAP steps back from S/4HANA-on-Azure preference

Microsoftu2019s Azure will no longer be SAPu2019s preferred cloud platform u2014 although SAP executives say the companiesu2019 Embrace partnership remains strong.

By Peter Sayer

May 28, 2021

Microsoft Azure SAP Technology Industry

AAA automates road service scheduling

AAA has deployed digital appointment scheduling for members of its roadside assistance service. Increased adoption of digital channels says it might be AAAu2019s best fix yet.

By Clint Boulton

May 28, 2021

Digital Transformation IT Leadership Salesforce.com

CMMI certifications: A complete guide

The CMMI institute offers certifications and training courses for individuals, appraisers, and instructors, but you'll have to start at the associate level and work your way up.

By Sarah K. White

May 27, 2021 10 mins

Certifications IT Governance Frameworks IT Skills