News

Function Point Analysis Helps Nielsen Media’s Outsourcing

Berkshire Health: How a Rural Community Crossed the Digital Divide

e-Steel Forms Solid IT Foundation

TWA and Allstate Use IT to Rejuvinate Their Brands

IT Advocates Who Have the President’s Ear

Due Diligence in Choosing Consultants

IT Under Seige But Unaware

Businesswomen Learn About the Great Game of Golf

Color Guide: You Are What You Wear

Michael Busch: Patagonia’s IT Chief

Finding Good Information on Prospective Hires

Plastics Revolutionize New Processors

Bye-Bye PBX

Looking Back at Smart Cards

New programming technologies entice and challenge CIOs.

Take Practical Steps Into E-Commerce

Nimble HR Systems are Key for Successful Mergers

NCCUSL UCITA is Bad for Business

Customer Privacy on the Web

21st Century Health Care

Still Waiting for the IT Miracle

Keep Humans in the Information Technology Process

Benchmarking Supply Chain Performance

What you need to know about supply chain performance.

The Big Payoff

A decade's worth of time and money invested in wiring up the enterprise is about to return billions to the bottom line. How is that going to happen? Supply chain automation. Who's going to get the credit? It could be you.

Four Strategies for a Web-Based Supply Chain

More than one strategy is needed to create and manage your online supply chain.

Corporate Donations to the War Crimes Tribunal Get Stuck in Red Tape

How IBM's good intentions went nowhere fast.

Why Women Hate IT

In 2000, almost half of all IT job openings went begging. At the same time, women were leaving the IT ranks at twice the rate of men. How can we stop this madness?

What’s Your Problem?

A combination of CRM and KM software puts answers at the fingertips of 3M call center reps.

Her Majesty’s Flying I.T. Circus

The British are top-drawer when it comes to fumbling high-profile IT projects. We tour the rubble as the government preps its e-government push

Lessons Learned?

This sidebar is part of the feature article "Her Majesty's Flying IT Circus"

The Langley Files

At the CIA, the secret to knowledge management was hiding in plain sight.

Do You Care Enough About the Soft Skills of Your IS Staff?

Should You Take Your Best People With You When You Leave?

ERP Training Stinks

Playing for Keeps

Companies better get serious about playing around with computer-based models if they want to remain competitive.

Internet Surfing at the Workplace

Every enterprise CIO should have policies governing Web activity in the office.

ERP Training Stinks

As ERP implementations falter and fail, many people think the answer is more training. They're wrong.

CIO’s Top 10 Clues That You May Be a Bad Boss

And you won't find lack of technology chops here.

Coaching: What Managers Need

With some guidance, new managers will thrive. And so will their coworkers.

Are You a Bad Boss?

Your people are flying out the door left and right. Blame it on recruiters if you like, but you're the problem.

IT Disaster at the Atlanta Olympics

When the 1996 Olympic website flamed out.

How IT Supports the Big Business of Sports

On the road with the IT team that gathers, processes and disseminates the facts and figures for giant events such as the U.S. Open and PGA Championship.

Why IT Recruiting Can Be Your Hardest Job

Three immutable and unpleasant truths about information technology staffing and retention.

Playing Defense in Political Situations

No one is immune to the dangers of an overly political environment. The difference between success and failure is having a solid political defense.

IT in a War Crimes Tribunal

Finding evidence in the rubble, building cases amid chaos, the International Criminal Tribunal for the rormer Yugoslavia is leveraging IT to help hold the butchers of Bosnia and the criminals of Kosovo responsible for their sins.

African Americans, Hispanic IT Executives Also Face Challenges

African Americans aren't the only minorities who struggle for equality in the workplace. The Society of Hispanic Professional Engineers reveals the unique challenges Hispanic Americans face.

Countdown to Rollover

Has the World Done Enough to Prevent Y2K?

Five Steps to Capturing and Measuring IT Value

How do you know that your investment in a new business application has returned valueu2014and how much value?

SLAs–Key Steps in the Development Process

A 10-point guide.

SLAs–Agenda for a Meeting

A look at what happens at a typical service level agreement meeting.