News

Dick’s Sporting Goods leans into curbside delivery amid coronavirus

After shuttering its stores in April, the retailer offers customers contactless curbside pickup. The modification of its in-store pickup service is the latest wrinkle in Dicku2019s omnichannel strategy.

By Clint Boulton

Jul 21, 2020

Digital Transformation IT Leadership Retail Industry

CIOs rethink the 18-month IT plan, post-COVID

The dramatic events of 2020 have IT leaders adjusting mid-range roadmaps on the fly, fast-tracking productivity, automation and customer initiatives while forgoing previously planned upgrades.

By Mary K. Pratt

Jul 20, 2020 12 mins

Budgeting IT Leadership IT Strategy

Several large U.S. healthcare systems have teamed with Google and SADA to establish an open data platform to provide hospitals and government officials granular views of ICU and ventilator utilization at the local level.

By Thor Olavsrud

Jul 20, 2020

Analytics Data Visualization Healthcare Industry

NLP poised to revolutionize the enterprise

From powering customer-facing chatbots, to keeping track of contractual commitments, to making the most of meetings, natural language processing holds great potential to transform your business.

By Mary Branscombe

Jul 17, 2020 12 mins

Artificial Intelligence Machine Learning Natural Language Processing

Building board diversity

As corporate boards show some progress in welcoming women and people of color in the latest wave of new members, diversity trends pave the way for more tech leaders in the boardroom.

By Maryfran Johnson

Jul 16, 2020

Careers Diversity and Inclusion

Secrets of successful business-IT co-creation

Great things happen when business and IT define and solve problems together. Here's how to make the shift — and deliver results.

By Minda Zetlin

Jul 15, 2020 10 mins

Business IT Alignment IT Leadership Innovation

Freddie Mac banks on modern delivery

Frank Nazzaro, CIO of Freddie Mac, explains how the modern delivery software development model, which goes beyond Agile, increases development velocity and quality.

By Martha Heller

Jul 15, 2020 7 mins

Agile Development IT Leadership Software Development

SAP offers new marketplace for filling staff vacancies

Contingent labor has been hard to find during the COVID-19 pandemic. SAP Fieldglass External Talent Marketplace aims to offer access to a larger temp staffing pool.

By Peter Sayer

Jul 14, 2020

Staff Management Technology Industry

10 ways to get value from your system integrator’s quality review

Though the SI's proposals focus on the benefits the client is intended to receive from these quality reviews, the SIs are actually realizing a large portion of the benefits. Hereu2019s how to ensure you benefit as well.

By John Belden

Jul 14, 2020

IT Leadership

You canu2019t offer solutions to racial problems in tech without a broader understanding of actual career experiences. Three Black tech professionals step forward to tell their stories.

By Eric Knorr

Jul 14, 2020

Careers Diversity and Inclusion Staff Management

Insight everywhere: The state of analytics in 2020

Analytics has made itself indispensable for everything from business planning to infrastructure optimization. A set of five articles brings the broad benefits of data-derived insights to life.

By Eric Knorr

Jul 13, 2020

Big Data Business Intelligence Data Science

Lennox enlists BI to anticipate COVID-19 supply chain disruptions

With the pandemic significantly upending global supply chains, the HVAC manufacturer quickly rolled out a BI dashboard to predict, respond to and get ahead of potential problems.

By Peter Sayer

Jul 13, 2020 6 mins

Business Intelligence Data Visualization Manufacturing Industry

Healthcare analytics: 4 success stories

These four healthcare organizations are using analytics to drive better patient outcomes, streamline operations and cut costs.

By Thor Olavsrud

Jul 13, 2020

Data Science Healthcare Industry Machine Learning

Lessons in IT resiliency for the COVID-19 era

Rapid response to disruptions caused by the pandemic will lead to better continuity plans going forward, participants in an #IDGTECHtalk Twitter chat said.

By Beth Stackpole

Jul 10, 2020

Business Continuity Cloud Computing Disaster Recovery

5 tips for remote IT onboarding

If you're hiring during the pandemic, onboarding can be tricky. IT leaders share advice for developing a secure, seamless onboarding process for new IT hires at a distance.

By Sarah K. White

Jul 10, 2020 7 mins

IT Leadership IT Skills Staff Management

4 steps to a more resilient, multi-generational IT workforce

Intergenerational differences among tech workers can create collaboration challenges and a culture of blame when things go wrong u2014 particularly in the heightened anxiety of todayu2019s business environment. The CIO is in a unique position to chan

By Daniel Sanchez-Reina

Jul 10, 2020

IT Leadership

What is the Risk Management Framework (RMF)? A standardized security framework

Risk management and security are top concerns for most organizations, especially in government industries. The Risk Management Framework (RMF) integrates security into the early development stages to help speed up time to delivery while avoiding risk

By Sarah K. White

Jul 9, 2020

IT Governance Frameworks Risk Management Security

From CIO to CEO: 10 tips for taking your career to the top

CIOs turned presidents and CEOs discuss their rise to the top and offer insights for IT leaders considering similar leaps.

By Clint Boulton

Jul 9, 2020

CIO Careers IT Leadership

The art (and science) of the IT project pivot

Shifting business needs and faltering progress are just a few reasons why an IT project needs course-correction. Hereu2019s how to recognize the signs and make difficult changes for the good.

By Esther Shein

Jul 8, 2020 12 mins

Digital Transformation IT Leadership Project Management

Diversity in tech: 3 stories of perseverance and success

IT organizations need to create cultures of inclusion and break through the unconscious bias found in traditional hiring and management practices.

By Sue Weston

Jul 7, 2020

IT Leadership

7 attributes to look for in a deputy IT leader

The CIO has become pivotal — and demanding. But having a trusted No. 2 can help ease the pain. Here's how to find the best second-in-command.

By John Edwards

Jul 7, 2020

CIO IT Skills Staff Management

The CIO’s return to the workplace playbook

IT executives will face unique challenges when employees begin returning to the workplace. Here are seven key questions every CIO must answer in devising their optimal plan.

By Stacy Collett

Jul 6, 2020

CIO IT Leadership

HSBC banks on startup for AI guardrails during coronavirus crisis

The bank is using software from startup CognitiveScale to monitor its AI algorithms for bias, data drift, and other business risks, says Gavin Munroe, HSBC's global CIO of retail and wealth banking.

By Clint Boulton

Jul 6, 2020 7 mins

Artificial Intelligence Financial Services Industry IT Leadership

Managing work from the front

Being a frontline manager requires a careful negotiation between the business and the engineers. If we focus our efforts on needs, weu2019ll always be doing the right things.

By Dave Mangot

Jul 2, 2020

Agile Development Devops IT Leadership

Preparing your organization for post-traumatic growth

Research shows that the vast majority of those who experience stress will also experience growth. Here's how to create space for both pain and gain in your organization.

By Scott Hutcheson

Jul 2, 2020

IT Leadership Innovation

9 emerging job roles for the future of AI

Artificial intelligence is fast proving a business differentiator. Here are the key roles and skills you may soon need to fill for your AI A-team.

By Maria Korolov

Jul 2, 2020 14 mins

Artificial Intelligence Data Science Staff Management

20 reasons why software projects fail

From outsized expectations to fundamental feature changes, software development projects get derailed u2014 or declared failures u2014 thanks to a variety of project management and technical factors.

By Peter Wayner

Jul 1, 2020

IT Leadership IT Strategy Project Management Tools

Ellie Mae turns to AI for autonomous threat hunting

The mortgage processor is using threat intelligence, predictive analytics, and AI to proactively hunt advanced persistent threats like ransomware.

By Thor Olavsrud

Jul 1, 2020

CIO 100 Predictive Analytics Voice Assistants

4 ways to run a leaner dev team

Covid-19 has brought many challenges for today's IT leaders, including continuing to drive new value without adding talent or increasing budget. Here's a new look at running lean.

By Anna Frazzetto

Jun 30, 2020

IT Leadership Project Management Software Development

8 key IT lessons learned from the COVID-19 crisis

IT's heroic response to the pandemic has highlighted the technologies, strategies and culture necessary to drive success going forward.

By Bob Violino

Jun 30, 2020 11 mins

IT Leadership IT Strategy

Why data analytics initiatives still fail

Strong data analytics is a digital business imperative u2014 and it all begins with data governance, the right strategy and an emphasis on data-conscious culture.

By Mary K. Pratt

Jun 29, 2020

Data Mining Data Science Digital Transformation

Customers bank on BofA chatbot amid pandemic

Consumption of Bank of America's Erica virtual assistant is soaring in the wake of the coronavirus outbreak, lending a helping hand to consumers concerned about their personal finances.

By Clint Boulton

Jun 29, 2020 6 mins

CIO 100 Digital Transformation Financial Services Industry

SAP CEO outlines new directions at Sapphire Now

Christian Klein, sole CEO since April, emphasized sustainability and an ambition to provide more industry-specific solutions at its flagship virtual event.

By Peter Sayer

Jun 26, 2020

ERP Systems SAP Technology Industry

CIOs seek digital momentum coming out of crisis mode

CIOs who scrambled to support remote workforces during the COVID-19 pandemic are padding their digital operating models with practices and tools geared for digital transformation.

By Clint Boulton

Jun 26, 2020

CIO Digital Transformation Innovation

The most valuable cloud computing certifications today

Looking for an edge in today's IT job marketplace? Benchmark your cloud computing knowledge and skills with one or more of these highly regarded cloud computing certifications.

By Sarah K. White

Jun 26, 2020

Careers Certifications IT Skills

11 steps to insourcing success

Thinking about insourcing currently outsourced IT work to cut costs or make good on a long-term strategic plan? Hereu2019s how to do it right.

By Stephanie Overby

Jun 25, 2020

IT Leadership IT Strategy Outsourcing

MWAA brings facial recognition to the airline boarding process

The Metropolitan Washington Airports Authority is enabling paperless boarding via a biometric identity management system that uses facial recognition technology — no boarding pass or passport required.

By Thor Olavsrud

Jun 25, 2020 6 mins

CIO 100 Digital Transformation Emerging Technology

How to make the tech industry more inclusive

Industry professionals shared their thoughts about what it will take to make the tech sector more inclusive during a recent #IDGTECHtalk Twitter chat

By Clare Brown

Jun 24, 2020

Careers IT Leadership Mentoring

Virtual environments: The universal equalizer for the workforce

Connecting people across geographies allows for different perspectives that generate new ideas and innovation. Could a virtual workplace be the answer to better business performance?

By Sue Weston

Jun 24, 2020

Collaboration Software Innovation Small and Medium Business

Agile IT procurement in a post-COVID world

During the pandemic, organizations adopted transformational sourcing and procurement practices to drive savings, speed, and agility. They may never go back.

By Aaron Polikaitis, Martha Rounds

Jun 24, 2020

IT Leadership

IT heroes of the COVID-19 pandemic

COVID-19 was a challenge for all IT pros u2014 but some have gone the extra mile. Here are just a few who have stepped up, volunteered their tech chops, and repurposed their platforms for those in need.

By Dan Tynan

Jun 24, 2020

IT Leadership

CIO Digital Magazine: June/July 2020

IT leaders share their best advice for creating a frictionless customer experience.

By CIO staff and contributors

Jun 24, 2020 2 mins

Analytics IT Leadership

5 fundamental steps for turning your data into an asset

Nick Daffan, CIO of Verisk Analytics, on how engaging data scientists, finding quick wins, and providing flexible technology are key to your data strategy.

By Martha Heller

Jun 24, 2020 6 mins

Data Science IT Leadership

What Trump’s H-1B visa order means for IT

H-1B visa applicants represent u2018a significant threat to employment opportunitiesu2019 for millions of unemployed, says Trump; IT firms say the move will damage the economy.

By Peter Sayer

Jun 23, 2020 7 mins

H-1B Visas Staff Management Technology Industry

3 steps to developing a risk response advisory system

Much like DEFCON is used in the U.S. Armed Forces to react to changing threat levels, your enterprise needs its own PANDCON to deal with changing pandemic conditions. Here's how to get started.

By Nicholas D. Evans

Jun 23, 2020 5 mins

Business Continuity Disaster Recovery IT Leadership

7 low-cost, high-impact IT initiatives you can launch today

Launching an impactful project doesn't have to break your budget. Here are seven performance-boosting initiatives to push your organization forward u2014 even in lean times.

By John Edwards

Jun 23, 2020

Budgeting Digital Transformation IT Strategy

Rethinking IT strategy post-COVID-19

After a herculean effort to enable remote work at scale, IT organizations are ramping up innovation efforts to address the challenges and create new opportunities for doing business in a post-pandemic world.

By Beth Stackpole

Jun 22, 2020

IT Leadership IT Strategy

Taking the helm in a pandemic: Incoming Intermountain CIO prioritizes partnerships

Ryan Smith is set to join Intermountain Healthcare as CIO during a coronavirus crisis that has accelerated virtual care initiatives. Hereu2019s how he landed u2014 and is approaching u2014 the role remotely.

By Clint Boulton

Jun 22, 2020

CIO Healthcare Industry Staff Management

4 secrets of successful EPMOs

Setting up and running an enterprise project management office (EPMO) takes a deliberate and strategic effort. Here are four key areas to focus on in establishing an EPMO.

By Moira Alexander

Jun 19, 2020 6 mins

Business IT Alignment IT Leadership Project Management

Remote hiring wins have CIOs rethinking recruitment, post-pandemic

IT leaders at NetApp, CommScope and DocuSign have taken to recruiting talent virtually, which may become permanent practice even after concerns about the coronavirus pandemic subside.

By Clint Boulton

Jun 19, 2020 8 mins

IT Leadership Staff Management