feature What is ITSM? Managing IT to serve business needs As technology becomes increasingly essential to business growth, companies look for ways to incorporate IT services into overall needs. ITSM helps businesses build structure around the lifecycle of those IT services, from ideation and creation, to ma By Sarah K. White May 27, 2025 9 mins IT Governance Frameworks IT Leadership IT Strategy opinion The great IT disconnect: Vendor visions of the future vs. IT’s task at hand For CIOs, critically important first steps toward IT’s future require the kind of customer-informed vision few vendors and CEO ‘visionaries’ are offering right now. By Thornton May May 27, 2025 5 mins IT Strategy Technology Industry Vendor Management feature Network bloat: AI-driven data movements cause cloud overspend A significant percentage of enterprise cloud network spending is wasted, due to preventable mistakes and manual processes, and the recent spike in AI deployments is adding to the problem. By Maria Korolov May 26, 2025 1 min Artificial Intelligence Cloud Computing feature The 7 unwritten rules of leading through crisis Your crisis management playbook may look fail-proof on paper, but leadership and culture offer intangibles that can make or break execution when emergency strikes. By John Edwards May 26, 2025 8 mins IT Leadership Incident Response Risk Management tip 5 questions to test tech resilience and build a 90-day action plan Whether it’s global trade disruptions, agentic AI, or reskilling the workforce, your technological resilience will define how effectively you can respond. By Koenraad Schelfaut May 26, 2025 6 mins CIO ICT Partners IT Skills news Over 91% of companies sacrifice hybrid cloud security in the AI adoption rush New data shows that a surge in AI and hybrid cloud architectures is creating dangerous gaps, and security teams can’t keep up. By Mastufa Ahmed May 23, 2025 1 min Cloud Security Hybrid Cloud analysis How IT and OT are merging: Opportunities and tips The convergence of IT and operational technology (OT) can improve security, optimize processes, and reduce costs. This is how large companies do it. By Wolfgang Herrmann May 23, 2025 10 mins Automotive Industry IT Operations Manufacturing Industry tip The implementation failure still flying under the radar Ask anyone who’s been through a challenging implementation program and they’ll say cracks start to form before it all begins. By Sam Bayaa May 23, 2025 4 mins Digital Transformation ERP Systems IT Skills opinion Digital twins at scale: Building the AI architecture that will reshape enterprise operations AI-powered digital twins enhance efficiency, predict outcomes and enable cost-effective system tuning by simulating real-world entities before live deployment. By Magesh Kasthuri May 22, 2025 9 mins Artificial Intelligence Data Integration Enterprise Architecture news Why Microsoft is unifying data and AI within Fabric Fabric is being transformed as a decision infrastructure layer to support faster decision making and easier development of agentic applications, analysts say. By Anirban Ghoshal May 22, 2025 1 min Databases Generative AI Microsoft Azure feature MCP, ACP, and Agent2Agent set standards for scalable AI results New AI protocols are emerging to ease model connections and agent management, giving CIOs the roadmap to easier, standardized AI deployments while avoiding vendor lock-in. By Grant Gross May 22, 2025 6 mins Artificial Intelligence Technology Industry case study Data analytics and AI on and off the court in Orlando The Orlando Magic and the SAS Viya platform expand their partnership to enhance gameday experiences and personalize digital interactions for fans. By Irene Iglesias Álvarez May 22, 2025 5 mins Digital Transformation Innovation Media and Entertainment Industry news SAP wants to make AI ubiquitous — just don’t ask about S/4HANA An omnipresent copilot Joule and hundreds of AI agents buzzing through SAP’s software cosmos — this is how SAP envisions the future enterprise, presumably with Sapphire no-show S/4HANA at the core. By Martin Bayer May 22, 2025 7 mins ERP Systems Generative AI SAP news SAP and AWS launch co-innovation program to accelerate enterprise AI adoption At SAP Sapphire 2025, the two tech giants teamed up to embed generative AI deeper into ERP, targeting supply chain, finance, and beyond. By Mastufa Ahmed May 22, 2025 3 mins Amazon Web Services Generative AI SAP news M&S says it will respond to April cyberattack by accelerating digital transformation plans As the profit hit from the incident reaches $400 million, company says it will compress a two-year upgrade project into six months. By John E. Dunn May 21, 2025 6 mins Cyberattacks Digital Transformation Security news Basis Technologies launches Klario to help automate SAP change management AI guides the process of deciding on the right change to meet requirements, but the company says there’s always a human in the loop. By Lynn Greiner May 21, 2025 5 mins Change Management ERP Systems SAP opinion The AI-native generation is here. Do not get left behind What does it look like for an organization to transform into an AI-native company? By Rudina Seseri May 21, 2025 6 mins Artificial Intelligence Data Quality Generative AI feature Synthetic data’s fine line between reward and disaster It can be faster, easier, cheaper, more representative, and more privacy preserving to generate data than to collect it. But done wrong, synthetic data can double down on everything you’re trying to avoid. What’s the way forward to ensure By Mary Branscombe May 21, 2025 13 mins Artificial Intelligence Data Quality Generative AI feature IBM’s massive SAP S/4HANA migration pays off Big Blue’s ERP journey has brought efficiencies and easier management, along with practical insights into the challenges its customers face in moving to SAP on the cloud. By Paula Rooney May 21, 2025 7 mins IBM SAP Technology Industry opinion IoT security: Challenges and best practices for a hyperconnected world IoT security demands urgent action. Facing rising threats, leaders must build resilience through design, automation and shared responsibility. By Leo Rajapakse May 20, 2025 7 mins IoT Platforms Regulation Zero Trust news analysis SAP goes all-in on agentic AI at SAP Sapphire At its annual conference, SAP unveiled an AI operating system for SAP business AI, and a range of new AI agents including an omnipresent Joule copilot. By Thor Olavsrud May 20, 2025 9 mins Artificial Intelligence Generative AI SAP news SAP revamps its cloud ERP application packages SAP unveiled new Business Suite application packages and AI-enhanced updates to supply chain apps at its annual Sapphire user conference. By Lynn Greiner May 20, 2025 7 mins ERP Systems Enterprise Applications SAP feature 5 questions defining the CIO agenda today AI, cybersecurity, IT modernization, skills gaps, and budget concerns remain top of mind for IT leaders, but how they’re thinking about each is changing as the IT landscape shifts in the AI era. By Mary K. Pratt May 20, 2025 9 mins Budgeting Business IT Alignment IT Skills feature What is SCOR? A model to improve supply chain management The supply chain operations reference (SCOR) model helps businesses evaluate and perfect supply chain management for reliability, consistency, and efficiency. By Sarah K. White May 20, 2025 10 mins IT Governance Frameworks Process Improvement Supply Chain Management Software opinion Return-to-office mandates: Didn’t we already fight this war? History tells us that facilitating the creation of business value is less about managing and even less about leading than most executives think. By Bob Lewis May 20, 2025 5 mins IT Leadership Staff Management opinion Beyond automation: Realizing the full potential of agentic AI in the enterprise Agentic AI is redefining enterprise automation with adaptive, autonomous agents. But success hinges on orchestration, oversight and cultural readiness. By Shail Khiyara and Sandeep Mehta May 19, 2025 14 mins Digital Transformation Generative AI Robotic Process Automation feature The road to S/4HANA: How CIOs are managing SAP ECC’s end of support CIOs face a daunting task in migrating their legacy ERP systems to S/4HANA and an entirely new platform in the cloud as the technology vendor’s deadline moves closer. By Rosalyn Page May 19, 2025 11 mins Cloud Management ERP Systems SAP news analysis SAS enters new AI era with IPO on the horizon SAS CEO Dr. Jim Goodnight and CIO Jay Upchurch share perspectives on AI, customer requests, and the company’s upcoming IPO. By Lynn Greiner May 19, 2025 9 mins Artificial Intelligence Technology Industry news US and UAE collaborate on AI megaproject to boost regional innovation The newly announced AI campus in Abu Dhabi, spanning 10 square miles, is set to become a pivotal center for AI development, focusing on regulated industries and emerging markets. By Mastufa Ahmed May 16, 2025 4 mins Artificial Intelligence Data Center feature How to establish an effective AI GRC framework To get the most from artificial intelligence without falling prey to the risks, your company must implement a governance, risk, and compliance (GRC) framework specific to AI. Here’s how to develop a corporate policy that works. By Bob Violino May 16, 2025 10 mins Compliance Data Governance IT Governance interview The ERP system enabling Billerud to become totally data driven SAP S/4Hana is being rolled out to all production units of the Swedish pulp and paper manufacturer, ushering in a new era of being united by one system. By Karin Lindström May 16, 2025 6 mins CIO Digital Transformation SAP news New agentic AI tools bring new threat: agent sprawl Vendors are lining up to offer enterprises tools to create AI agents for a plethora of different tasks — but it’s time to think about managing them. By Anirban Ghoshal May 16, 2025 4 mins Artificial Intelligence opinion Products, not permission slips: A new way to pay for digital value Many companies adopt product ways of working but keep outdated funding. Modernize your approach to empower teams and drive real results. By Michael Bertha and Chris Davis May 15, 2025 8 mins Budgeting IT Governance IT Strategy feature Most CEOs think their CIOs lack AI savviness CEOs have bought the hype about AI, but CIOs and CDOs are moving forward with caution because they see a different reality on the ground. By Grant Gross May 15, 2025 6 mins Artificial Intelligence IT Strategy IT Training feature Critical infrastructure CIOs chart a vital new course for IT Tech execs from five enterprises at the core of America’s massive digital infrastructure transformation shed light on what it takes to lead in revolutionary times. By Dan Roberts May 15, 2025 14 mins Critical Infrastructure Data Center Data Center Management feature DEI rollbacks: Where top tech companies stand on diversity, equity, and inclusion The Trump administration’s sweeping executive orders to scale back DEI initiatives are causing shifts in company policies as well. Here’s where major tech companies currently stand on promoting broader representation. By Sarah White May 15, 2025 11 mins Diversity and Inclusion Hiring Technology Industry opinion Data, agents and governance: Why enterprise architecture needs a new playbook Facing an existential crisis, enterprise architecture must abandon outdated dogma for AI-driven adaptive governance to ensure survival and deliver value. By Dion Eusepi May 14, 2025 11 mins Data Architecture Data Governance Enterprise Architecture feature 4 goals to target when building AI skills IT leaders who are serious about preparing their organizations for AI should deliver training that targets a specific set of outcomes. By Pat Brans May 14, 2025 8 mins Artificial Intelligence CIO IT Skills interview Transformation to the core at Southern Cross Travel Insurance Cathy O'Sullivan, editorial director for CIO in Australia and New Zealand, sat with Southern Cross Travel Insurance CTO Alex Smart to discuss how a great team culture and healthy conflict leads to success, and that structure dictates transformat By CIO staff May 14, 2025 8 mins CTO Digital Transformation IT Skills opinion Leading high-performance engineering teams: Lessons from mission-critical systems Great engineering isn’t just shipping features — it’s leading a culture where reliability is non-negotiable and failure becomes your sharpest tool. By Rahul Chandel May 13, 2025 12 mins IT Leadership Staff Management news HUMAIN: Saudi Arabia’s bold bet on sovereign AI and Arabic LLMs With HUMAIN, the kingdom aims to lead in regional AI innovation, challenging global dominance with homegrown infrastructure and language models. By Mastufa Ahmed May 13, 2025 5 mins Artificial Intelligence Technology Industry feature Product or feature? A key AI debate could leave CIO strategies in limbo Many AI products will end up being built into other software or platforms, making it easier for CIOs to navigate the constantly changing marketplace. Until then, due diligence is vital. By Grant Gross May 13, 2025 6 mins Artificial Intelligence IT Strategy Technology Industry opinion How IT leaders can say yes without killing projects — or their careers Urgent new asks from business execs can disrupt the IT agenda. But being ‘the department of no’ isn’t the answer. Here’s how biz-savvy CIOs make the most of a challenging situation. By Mary Shacklett May 13, 2025 6 mins Business IT Alignment IT Strategy Project Management opinion 4 agentic AI-savvy IT leadership strategies Four areas in which IT leaders can angle their leadership approach to foster success with agentic AI. By Matt Egan May 12, 2025 6 mins Artificial Intelligence Generative AI news Legacy federal government HR systems: A billion dollar problem, says Workday survey A new study reveals the inefficiency of US federal government HR systems and underscores the importance of incorporating automation, AI, and analytics tools. By Taryn Plumb May 12, 2025 6 mins Government Human Resources Workday news Mixed messages from Klarna about plans for more AI, fewer humans Report indicates fintech ‘piloting a new cohort of employees,’ while company spokesperson says firm's focus on AI hasn't changed. By Paul Barker May 12, 2025 5 mins Artificial Intelligence Human Resources opinion The data Tower of Babel Data's value is lost in corporate verbal anarchy due to clashing team “languages.” Smart communication strategies bridge these critical gaps. By Lance Walter May 12, 2025 10 mins Data Engineering Data Quality IT Strategy feature CEOs’ top priorities for IT leaders today With economic uncertainties and geopolitical tensions rising, CEOs see CIOs as key players in reducing risks, bolstering the bottom line, and transforming the organization for the future — with AI a key emphasis for getting there. By Mary K. Pratt May 12, 2025 9 mins Business IT Alignment CEO IT Strategy tip The false narrative of shifting from project to product — and why you need both Industry buzz suggests organizations simply shift from outdated, rigid, and ineffective project management practices to product-led product management, as if this remedies all strategy execution challenges. But that oversimplified thinking is exactly By Laura Barnard May 12, 2025 6 mins CIO IT Strategy Project Management news AWS offers glimpse of what CIOs can do with Amazon Q Business The generative AI assistant for the enterprise, in conjunction with a range of AWS services, offers enterprises a range of task automation and customization possibilities, as evidenced by customers Zoom, HS Brands, and others. By Paula Rooney May 12, 2025 8 mins Amazon Web Services Digital Transformation Generative AI 1…5678910111213…748 Show me moreLatestArticlesPodcastsVideos opinion Product management in the era of AI By Chris Davis and Andre LopesSep 11, 202511 mins Artificial IntelligenceIT LeadershipIT Strategy feature 5 challenges every multicloud strategy must address By Bob ViolinoSep 11, 20258 mins Cloud ComputingIT StrategyMulticloud feature 10 generative AI certifications to grow your skills By Sarah WhiteSep 11, 20257 mins CertificationsGenerative AIIT Skills podcast CIO ASEAN Leadership Live with McKinsey: Transformative role of AI and GenAI in the insurance sector in Southeast Asia. By Estelle QuekSep 10, 202531 mins Artificial IntelligenceDigital TransformationInsurance Industry podcast First Person Meets… Greg Finnigan: Being your authentic self Sep 8, 202530 mins CareersCloud ManagementSecurity Hardware podcast Boston Consulting Group CIO Merim Becirovic on transforming BCG into an AI-powered company Sep 3, 202520 mins CIO Leadership Live video CIO Leadership Live ASEAN with McKinsey: Transformative role of AI and GenAI in the insurance sector in Southeast Asia By Estelle QuekSep 10, 202531 mins Digital TransformationGenerative AIInsurance Industry video How LogicMonitor uses AI to eliminate alert fatigue and streamline IT monitoring Sep 3, 202511 mins Artificial IntelligenceCloud ArchitectureCloud Management video Boston Consulting Group CIO Merim Becirovic on transforming BCG into an AI-powered company Sep 3, 202520 mins CIO Leadership Live
