News

6 tips for surviving digital disruption

Once considered a competitive differentiator, digital transformation is now table stakes, according to Gartner, which offers tips for surviving disruption scenarios businesses may face in the year ahead.

By Clint Boulton

Oct 24, 2019 6 mins

Digital Transformation IT Leadership

Ticketmaster tackles tech debt with streaming data platform

Online box office takes data science enterprise-wide without rewriting all its code.

By Peter Sayer

Oct 24, 2019

Data Science Digital Transformation Retail Industry

7 steps to turning around an inherited IT department

Congratulations, you've just inherited your predecessor's IT dumpster fire. Now, it's up to you to get essential operations back on track. Here's how to get started.

By John Edwards

Oct 23, 2019

Digital Transformation IT Leadership

Restructuring IT for growth

How Terex CIO Andrew Campbell turned the manufacturer's IT generalists into specialists who are true partners with the business.

By Martha Heller

Oct 23, 2019 7 mins

Careers IT Leadership

7 tips for improving IT-marketing collaboration

A strong relationship between IT and marketing correlates with improved business growth. Hereu2019s how to bury past frictions and build a better business-focused, cross-functional team.

By Stephanie Overby

Oct 22, 2019

Business IT Alignment Collaboration Software Small and Medium Business

4 steps to RPA success

As companies move beyond limited RPA pilots to full-blown implementations, there are four practices to keep in mind to ensure things stay on track.

By Beth Stackpole

Oct 22, 2019

Robotic Process Automation

5 primary activities for CIOs transforming to a data-driven organization

No one said transforming to a data-driven organization was going to be easy…

By Isaac Sacolick

Oct 21, 2019

CIO Digital Transformation IT Leadership

Shifting the sustainability focus from the individual to the corporation

There is too much focus on the individual when it comes to sustainability and being environmentally friendly.

By David Mytton

Oct 21, 2019

Technology Industry

IT pros go back to school to advance their careers

To keep pace with change, IT pros are enrolling in courses and programs aimed at expanding their horizons. Here are five areas that are paying off.

By Bob Violino

Oct 21, 2019 10 mins

Careers IT Leadership IT Skills

Miami Heat net higher sales with frictionless fan experience

The Miami Heat boosts fan engagement with mobile ticket entry and payment services, coupled with a burgeoning analytics strategy designed to provide a 360-degree view of each customer.

By Clint Boulton

Oct 21, 2019

Digital Transformation IT Leadership

Oracle Co-CEO Mark Hurd dies

Hurdu2019s death leaves Oracle in the hands of its other CEO, Safra Catz

By Peter Sayer

Oct 18, 2019

Oracle Technology Industry

I didn’t expect that

5 unexpected learnings from the past five years of IoT.

By Scott Nelson

Oct 17, 2019

Emerging Technology Innovation Internet of Things

How CIOs stoke the fires for the business engine of innovation

CIOs tell me that they want to do more than align to the business agenda. They want a role in business innovation. But how do they achieve it?

By Myles F. Suer

Oct 17, 2019

CIO IT Leadership Innovation

Creating the IT culture you need

Re-engineering your culture requires developing new core skills. Learn how three CIOs are tackling IT transformation from a human perspective.

By Dan Roberts

Oct 17, 2019

Careers IT Leadership IT Skills

The turnaround: Inheriting digital transformation

With digital transformations either stalled or splintered, newly hired CIOs must pick up where their predecessors left off and remake IT with a singular focus on supporting the business vision.

By Clint Boulton

Oct 17, 2019 8 mins

CIO Digital Transformation IT Leadership

Digital health innovation: Addressing the two-canoe problem

How leading health systems are balancing their immediate priorities with investments for a digital future in a value-based care era.

By Paddy Padmanabhan

Oct 16, 2019

Healthcare Industry IT Leadership

IT-as-a-business is dead. Long live BusOps

Thanks to digital transformation, technology is embedded in every business process and practice your company relies on. Itu2019s time to take a tip from DevOps, and rethink the business-IT divide.

By Bob Lewis

Oct 16, 2019

Business IT Alignment Digital Transformation IT Strategy

Poor cyber resilience: an organization’s Achilles’ heel

Research reveals a marked disconnect between the concern over cyber-risk concerns and the overall approach to managing it.

By Marc Wilczek

Oct 15, 2019

Data Breach Privacy Risk Management

IT Resume Makeover: Restructuring for the C-suite

In this resume makeover, Andrew Ysasi helps a candidate update his already-strong resume with better formatting and a more visually appealing design.

By Sarah K. White

Oct 15, 2019

CIO Careers Resumes

6 tips for recruiting college IT talent

Don't fear the FAANG: A targeted recruiting approach focused on establishing relationships and showing candidates their future can help any IT organization succeed on campus.

By Christina Wood

Oct 15, 2019 10 mins

Careers IT Skills Staff Management

5 practical ways your organization can benefit from DevSecOps

Behind the buzzword, is there a real need of and value for organizations in exploring DevSecOps? Itu2019s important to understand why DevSecOps matters in this day and age of security breaches and what the pragmatic benefits are for your organization

By Ax Sharma

Oct 14, 2019

Developer IT Strategy Security

The rise of the chief experience officer

As companies bear down on customer experience as a key differentiator, they are carving out a new CxO role. Are CIOs a natural fit for the new post? The answer is, it depends.

By Beth Stackpole

Oct 14, 2019

CIO Careers IT Leadership

At Amtrak, business-IT co-creation engineers CX success

Close collaboration between IT and marketing is helping Amtrak provide a more seamless omnichannel experience for passengers.

By Clint Boulton

Oct 14, 2019

Digital Transformation IT Leadership

The customer journey map: A new playbook CIOs must master

CIOs driving digital business strategy must master customer experience. That means working with marketing on a critical initiative: the customer journey map.

By Clint Boulton

Oct 11, 2019

Digital Transformation IT Leadership IT Strategy

Information technology – what is it good for?

Technology fads come and go over time but the fundamental business benefits that IT can deliver remain the same. Any technology initiative that can produce dramatic improvements in process automation, data democratization or ease of use will material

By Mark Settle

Oct 10, 2019

IT Strategy Technology Industry

The new core competencies IT must master

The technical skills that earned you a seat at the table won't earn you a voice at the table. A new set of skills is essential for high-level IT success.

By Dan Roberts

Oct 10, 2019 8 mins

Careers IT Leadership IT Skills

What is decision science? Transforming decision-making with data

Decision science is one of the most interesting areas of data science for businesses but it needs to be part of the data science ecosystem your organization builds.

By Mary Branscombe

Oct 10, 2019 10 mins

Data Mining Data Science Machine Learning

European Court of Justice ‘right to be forgotten’ ruling likely to be relitigated

Love it or hate it, itu2019s clear that whether the EU can apply the GDPRu2019s u201cright to be forgottenu201d globally is in question.

By Carl Schonander

Oct 9, 2019

Government Legal Technology Industry

Are you creating a valuable employee experience?

Are you participating in the generational shift taking place in how companies treat their staff? New research confirms that creating a positive employee experience pays dividends. Find out what it means for you and your organization.

By Randy Pennington

Oct 9, 2019

Careers IT Leadership

10 IT-business collaboration mistakes to avoid

Ignoring conflict, missing out on post-mortems, failing to prioritize trust u2014 hereu2019s what is holding you back when co-creating and collaborating with business colleagues.u00a0

By Paul Heltzel

Oct 9, 2019

Business IT Alignment CIO Small and Medium Business

How to prepare tomorrow’s workforce? Focus less on devices and more on digital thinking

Improving a personu2019s digital literacy can help them work, think and communicate more effectively in a world driven by technology innovation, notes the CIO at Clemson University. And it all starts by re-thinking traditional approaches to education

By Russ Kaurloto

Oct 8, 2019

Careers IT Skills Staff Management

The reverse pitch: Enlisting startups to hone innovation

Aflac, Bayer and Bosch are among a growing number of enterprises leveraging the 'reverse pitch,' in which companies pose business challenges they will pay winning startups to solve.

By Clint Boulton

Oct 7, 2019 8 mins

IT Strategy Innovation Startups

Merck proves 3D printing’s transformative power

Merck's core IT infrastructure team took the lead in helping the business innovate by exploring the transformative power of 3D printing.

By Thor Olavsrud

Oct 7, 2019

CIO 100 Digital Transformation Healthcare Industry

An achievable view of artificial intelligence

Artificial intelligence has been the holy grail of computing for half a century. And like the mythical cup, it always remains just out of reach But there are ways to deploy a measure of real artificial intelligence that yields tangible benefits.

By John McDowall

Oct 4, 2019

Artificial Intelligence Enterprise Technology Industry

Bad beginnings have bad endings

If you get off to a bad start on a project, you may never be able to recover.

By Paul T. Cottey

Oct 3, 2019

IT Leadership IT Strategy

8 leadership lessons from Comcast’s Innovator-in-Chief

Comcast tech executive Tony Werner shares what he's learned about great leadership.

By Sudhir Ispahani

Oct 3, 2019

IT Leadership

Multi-cloud strategy: Pros, cons and tips

Flexibility and feature functionality are among CIOs' reasons for embracing a multi-cloud strategy. Experts explain the pros and cons of multi-cloud strategy and offer tips to get there.

By Clint Boulton

Oct 3, 2019 7 mins

Cloud Computing

Hiring STEM OPT employees: What businesses need to know

Everything you need to know about the DHS's STEM Optional Practical Training program — and what is required to hire and employ STEM OPT student workers.

By Sharon Florentine

Oct 3, 2019 8 mins

H-1B Visas IT Skills Staff Management

How Amazon, Walgreens and Walmart are changing the landscape for online patient experience

A slew of consumer health apps from non-traditional players have hit the market lately. Traditional healthcare providers are also stepping up to meet consumer needs and preferences.

By Paddy Padmanabhan

Oct 2, 2019

Healthcare Industry Technology Industry

How to attract and retain top female tech professionals

How gender diversity within your workforce impacts your organizationu2019s ability to innovate and drive revenue…and 4 strategies to not only attract but retain top female tech professionals.

By Stephanie Wernick Barker

Oct 2, 2019

Careers IT Leadership Staff Management

To kick-start AI projects, think “minimum viable intelligence”

AI systems don't need to be perfect to be put into production. They just need to be better than humans.

By Zeus Kerravala

Oct 2, 2019

Digital Transformation IT Strategy Machine Learning

How TIAA invests in women in IT

With an innovative group mentoring program and local and global networking events, the financial service company's IT Womenu2019s Council helps women grow into leadership positions.

By Martha Heller

Oct 2, 2019

IT Jobs Mentoring Staff Management

7 steps to stealth self-promotion and career advancement

Succeeding in the IT world without looking overly ambitious requires careful planning and commitments that extend beyond your current job's basic borders.

By John Edwards

Oct 2, 2019 9 mins

CIO Careers IT Leadership

Humanizing the employee experience

CIOs tell me all the time that they are looking for opportunities to add business value. Why not start by improving what it is like to be an employee? Why not create systems that engage employees?

By Myles F. Suer

Oct 1, 2019

IT Leadership

Inside Microsoft and Google Cloud’s battle for the enterprise

The competitive landscape is heating up. As Google Cloud aggressively approaches enterprises to get a foot in the door, Microsoft is going to great lengths to keep them out.

By Adam Mansfield

Oct 1, 2019

Enterprise Google Microsoft

Shift your focus from technology acquisition to real solutions and outcomes

Enterprise buyers don't just want technology…they're looking for business solutions.

By Dave Smith

Oct 1, 2019

IT Strategy Technology Industry

Innovative CIOs strike back against digital disruption

CIOs from every industry are looking to outmaneuver startups by taking a page from the disruptor's playbook to deliver innovative digital products and services.

By Clint Boulton

Oct 1, 2019 8 mins

CIO Digital Transformation Innovation

5 technical capabilities required in modern enterprise data strategies

Becoming data-driven requires an ongoing commitment to excellence. It's not simple, but it shouldn't be daunting, either.

By Isaac Sacolick

Sep 30, 2019

Data Management IT Leadership IT Strategy

A multi-channel approach to experimentation

Engage your business partners and customers where they are by creating a multi-channel approach to experimentation that positions your organization as a technology leader.

By Jose Hernandez

Sep 30, 2019

IT Leadership Innovation