Artificial Intelligence

Kiwis wary about sharing personal data via IoT and analytics

AI in healthcare: The unevenly distributed future is here

There is a rapidly growing body of use cases for AI technologies in healthcare. Mainstream adoption may be a bit further along. rn

Bank CEO shares customer-centricity insights that work for both millennials and senior citizens

APIs, ecosystems, and the democratization of machine intelligence

Business leaders should stop thinking of machine intelligence in theoretical terms and start thinking of it as a force ready to be embedded in countless aspects of daily life.

3 steps to create a digital banking relationship center

There is enormous potential for AI to support more and more decision areas, and buy-in from decision makers is more likely when users see it working well. Here’s one solution leaders are turning to for results

3 steps to create a digital banking relationship center

The digital banking relationship center is at the heart of todayu2019s digital bank, and CIOs can help improve the digital banking customer experience by taking three steps

The hidden risk of blind trust in AI’s ‘black box’

Companies intent on weaving AI more tightly into the fabric of their businesses are seeking to better explain how algorithms make their decisions, especially where risk and regulations are involved.

Can ‘things’ be social?

What will be the impact of IoT and AI to the customer experience, today and tomorrow?

Automation technologies, robotics and artificial intelligence in the workforce

Automation has already started to reshape every company's workforce, including yours.

The ‘A’ in AI needs to be for accountability

AI as a way to overcome cognitive bias in physicians

Clinical judgement by physicians is often clouded by certain cognitive biases. AI holds the promise of being able to overcome these biases and deliver medical recommendations that are consistent and more accurate than is seen currently.