Digital Transformation

The Kiwi retailer in the age of Industry 4.0

Vodafone launches first X-Squad for customers

At Amtrak, business-IT co-creation engineers CX success

Close collaboration between IT and marketing is helping Amtrak provide a more seamless omnichannel experience for passengers.

A call for Kiwis to recycle mobile phones on International E-Waste Day

Inside AMP NZ’s ‘repatriation programme’

Inside AMP NZ’s ‘repatriation programme’

Irish IT services firm Evros opens 24×7 centre in Auckland

The customer journey map: A new playbook CIOs must master

CIOs driving digital business strategy must master customer experience. That means working with marketing on a critical initiative: the customer journey map.

From solving ‘real world problems’ to ‘passion projects’ – how to get more young people involved in ICT

University of Auckland taps RPA and now champions it in the wider community

To kick-start AI projects, think “minimum viable intelligence”

AI systems don't need to be perfect to be put into production. They just need to be better than humans.