Digital Transformation

Movers & shakers: New CIO role for Ed Overy

The path to a digital ID in New Zealand

6 ways ITSM automation is changing business

Automation helps organizations eliminate defects and redundancies, freeing up staff for higher-value work. Here are six ways businesses are taking advantage of automation for IT service management.

Hackathon with a mission: Tamariki and tech

4 fundamentals of data analytics for digital transformation

Avaya Experience Platform allowed the Silver Spring Pathfinder (SSP) to innovate with omnichannel, virtual work capabilities, and more all while retaining its core service.

4 fundamentals of data analytics for digital transformation

And why siloed data scientists could soon be a thing of the past.

Innovation reboot: Small, practical digital transformation initiatives preferred

Innovation remains one of the key drivers of digital transformation, but today's initiatives may be smaller and more targeted.

5 chatbot strategy mistakes — and how to avoid them

Chatbots are fast becoming a common solution for customer and end-user communications. But many chatbot strategies are missing the mark.

NZ SMBs: Yes to expansion and tech upgrades; nay to ‘doomsayers’

Movers and shakers: Claire Barber is CEO of new Spark subsidiary

What it takes to be a true transformational CIO

The CIO role has undergone significant change as organizations transition into digital enterprises. Hereu2019s how to move beyond being an operational leader.