Enterprise Applications

SAP’s big Qualtrics buy: It’s all about your customers

SAPu2019s $8 billion acquisition of Qualtrics may help put customer experience on the CIOu2019s agenda.

NZ holds first ShadowTech day for teachers

Fisher & Paykel invests in critical CX tools

Digging deeper into AI: Why scratching the surface isn’t enough

Leaders are betting on artificial intelligence to grow their business. To succeed, though, they must recognize that AI is a way of being, not just another thing to do.

Inside NZQA’s digital transformation: Getting culture right, challenging the norm

Inside NZQA’s digital transformation: Getting culture right, challenging the norm

Suncorp NZ adopts agile workplace beyond ICT

Gary Baird of Inland Revenue: ‘Conquer business transformation, plan for its success’

How to develop an effective CRM strategy (and 7 signs you’re not ready)

A CRM can give your company a strategic advantage u2013 if, and only if, you tightly conceive and execute your CRM strategy. Itu2019s not easy, but hereu2019s how.

Tableau talks up natural language interface for creating visualizations

BI vendor seeks to simplify and automate data analysis as part of a growing trend toward injecting AI capabilities into BI tools.

CIO spotlight: Peter Radich of Abano Healthcare