Industry

Social media gives customers power (and water)

After struggling for weeks to connect with the local water provider and fielding a shut-off notice, one carefully worded ping on social media yielded results within an hour.

A chance for Kiwi tech innovators to stand out in Silicon Valley awards

Westpac CDO Melissa Macfarlane: Mastering – and driving – digital transformation

Want your startup to be paperless? These 8 tips will get you there

Storing paper files is costly and unscalable. Follow these tips to prevent problems created by a paper-heavy office.

Vodafone opens InnoV8: ‘NZ’s most technologically advanced office’

How to benchmark your IT outsourcing vendor management skills

Alsbridgeu2019s Jeff Augustin discusses vendor management and governance practices that help IT organizations gauge their effectiveness in service delivery management and general strategy.

How ‘citizen developers’ are closing the skills gap

You don't need a computer science degree or a certificate from a coding boot camp to create apps and technology for your company. Low-code development platforms are helping to bridge the IT skills gap.

Why buying from small businesses offers big advantages

From social responsibility to greater flexibility in services and contracts, there are plenty of reasons to take a closer look at small vendors and what they can do for your organization.

Doing business with Simon Howe of LogRhythm: Know thyself, empower your team

Should CIOs be chief robot wranglers?

Business Robotic Process Automation (RPA) initiatives can yield huge returns. But bypassing IT can create even bigger risks. Why CIOs need to take a greater role in RPA.