IT Leadership

Global reach for Auckland healthcare CTO

3 ways big firms can compete with startups for top tech talent

With mounting competition from startups, how can corporate IT teams win the war for tech talent?

Fastest growing tech skills and certifications in 2017: 30 and 30

The cash market value of these certified and noncertified tech skills have increased the most so far this year.

Leveraging low code and citizen development platforms to accelerate digital transformation

Instituting low code or citizen development platforms can enable CIOs to meet the application development demands of digital transformation programs.

ServiceNow’s Intelligent Automation hints at a smarter, more productive workplace

As the roles of IT executives continue to grow in complexity, the expectation is that they are partners in transforming the enterprise; can handle data privacy and security to protect the enterprise; and will strike the balance between innovation at

ServiceNow’s Intelligent Automation hints at a smarter, more productive workplace

The cloud company is deploying machine learning techniques to speed up common processes in IT, human resources and security and predicting problems before they happen.

Your digital initiative’s biggest test may be measuring its success

Struggling to gauge the success of your digital transformation initiative? CIOs at the MIT Sloan CIO Symposium share how theyu2019ve cracked the code.

13 tips for crafting an effective customer survey

How can you improve the odds that customers will take a minute (or five) to open and take your survey? Experts in marketing and customer service share their top tips and advice for leveraging the data.

The rules of engagement for customer-obsessed organizations

Today, customer engagement has shifted. Customers donu2019t just take what they get; they arrive with an expectation that a brand knows what they want before they even do.

Planning for the worst: Crisis communications 101

How you plan for and respond to a crisis could make a world of difference. Are you prepared?

The 5 key drivers of digital transformation today

Artificial intelligence is causing ripples across the industry. It's time to get even more aggressive about transforming your company