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IT Leadership

IT Leadership | News, how-tos, features, reviews, and videos

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The new CIO charter

CIOs' expanding management and revenue-generation responsibilities are cementing their roles as business leaders. Traditional technologists need not apply.

17 Jun 2020 17 mins
CIO Careers IT Leadership
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Making employee experience a CIO priority

Employee dissatisfaction can have a long-term negative impact on your business. Here's how to turn things around.

17 Jun 2020 4 mins
CIO IT Leadership
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Scenario planning for the next new normal: 7 key questions

Scenario planning is a highly effective approach to objectively preparing for the next and ever-evolving normal. Here's how to get started.

16 Jun 2020
IT Leadership
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6 ways to make IT operations more efficient

As CIOs head into uncertain economic times, operational efficiency again takes center stage. Here's how to streamline IT operations and trim budget while still fueling business growth.

15 Jun 2020 11 mins
Digital Transformation IT Strategy Innovation
brandpost Sponsored byHPE

What is process mining? Refining business processes with data analytics

Multi-cloud solutions are great opportunities for IT organizations to drive value – but they must be setup and managed closely to deliver speed, flexibility, cost, and operational efficiency.

15 Jun 2022
Cloud Management IT Leadership
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What is process mining? Refining business processes with data analytics

Process mining helps organizations gather insightful data to evaluate the reliability, efficiency and productivity of business processes throughout the company.

15 Jun 2020 5 mins
BPM Systems IT Strategy Robotic Process Automation
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How UK arts CIOs are keeping the show going on during the pandemic

The curtain has dropped for the arts u2013 or has it? The IT Directors of Somerset House and the National Theatre explain how their teams are keeping culture alive, and whatu2019s next for the future of this industry.

12 Jun 2020
Collaboration Software IT Leadership Small and Medium Business
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Companies embrace emerging tech in return-to-office prep

Machine learning, mobile software and videoconferencing are among the technologies enterprises are adopting to lay the groundwork for welcoming employees back safely to corporate offices.

11 Jun 2020 7 mins
IT Strategy Office Suites Remote Access
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COVID-19 crisis accelerates rise of virtual call centers

Call center operations have increasingly gone remote, but the pandemic has accelerated the WFH CX support trend, as IT leaders at T-Mobile and American Express attest.

9 Jun 2020
Digital Transformation IT Leadership
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6 tips for remote hiring success

The hiring process has gone remote, which means recruiters and candidates must adjust to the new normal of virtual interviews. Here's how to vet and woo candidates from a distance.

5 Jun 2020 7 mins
IT Leadership IT Management Staff Management
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3 steps to creating an inclusive remote workplace

Bringing your whole self to work now includes showing up with your socioeconomic class as the backdrop and brings new challenges around equity and access.

4 Jun 2020 5 mins
Collaboration Software Diversity and Inclusion Small and Medium Business